Has a nice suction, vacuum itself feels weak, low grade material.

Bought because it was light weight. It does seem like I have to vacuum really slow and go over the same spot a couple times to get all the dog hair. I probably wouldnt buy this again!!!

Received as a Christmas gift in 2022. It is now April 2023 and it no longer works. I have cleaned out the stick vacuum regularly. I blow it out with an air compressor. I did use it daily for my kitchen between main cleaning days to keep the floor free dust, cat hair and what gets brought in though the back door. First i thought it was the batter, then it stopped going to the highest level (there are 3 levels of suction) Then it would just completely stop. I have recharged, I took off the battery to make sure there were not broken connections and to assure it was on correctly. I called the product line and get put on hold and have to leave message. i called a few times and was able to get through. I did speak with a very nice man and he went through with me on the phone to see if we could problem solve. Came down to the motor. They are to send me a new motor part which is the hand held portion. I will get back once the process has been completed and with how long it takes to receive the replacement motor and any other details as that time. fingers crossed as I did like the stick vacuum while it was working. Rating at this time a 1 star till this is complete... **UPDATE** 4-21-2023*** I could not be more PLEASED!! Tineco customer service I received was OUTSTANDING! Everyone I spoke with on the phone each time was polite and professional and very knowledgeable of the product. The man I spoke with the first time, Chris, listened to the vacuum over the phone we discussed what was going on and it diagnosed it was the motor. They sent a replacement motor by mail and I had it within the week. I could not be more pleased. I had called a second time after I received the New motor, which I had believed my husband had change out the motor. When speaking with the young lady (I forgot her name, my apologies) when reading back the serial number we found out that the old motor was still on. (I felt stupid) She was very sweet, but we found out the issue right away. TINECO, Thank you for standing by your product and for the wonderful Customer Service Team that you have. I recommend this product as I loved the product when i received it and the Customer Service is exemplary. Thank you again.

This product sucks 5 stars baby !

I received this yesterday afternoon and have been waiting over 2 weeks to get it. I chose this over many other available options because I also own their Cordless Mop/Vacuum. That being said, I was expecting a high quality made product for the price point (which is on par with Dyson and others). What I got was a well designed esthetically pleasing look, but thats basically is it. Aside from the look, the trash bin as well as all other parts were very poorly made. the canister itself feels like a thicker plastic from Dixie cups, the unit while is light, cannot stand on its own nor does it fold. Now to the meat of why disappointing... 1st, the suction is awful! It feels like my daughters toy vacuum has more suction power, the batteries look nice, but does not have direct charge capability( must be mounted to the wall hanging port). The units will not operate on high mode for more than 20-30 seconds), it cuts off for some reason. It will not pick up cereal or chips like Cheetos or anything that size ( yes, even broken pieces). I will be returning this today and getting another brand, but very disappointed with this purchase. Wasted time waiting for it only to get a subpar and poorly made item. This is a no go for me.

Very disappointed in this vacuum. It doesn’t pick up well at all. I’m also used to hanging the vacuum on the wall charger and it begins charging. This one you have to hang then plug in. Small inconvenience but worth mentioning if you’re used to just hanging and leaving. The power/suction was the biggest disappointment. My other vacuum broke so I was in a hurry to replace otherwise I’d have returned it.