I received this yesterday afternoon and have been waiting over 2 weeks to get it. I chose this over many other available options because I also own their Cordless Mop/Vacuum. That being said, I was expecting a high quality made product for the price point (which is on par with Dyson and others). What I got was a well designed esthetically pleasing look, but thats basically is it. Aside from the look, the trash bin as well as all other parts were very poorly made. the canister itself feels like a thicker plastic from Dixie cups, the unit while is light, cannot stand on its own nor does it fold. Now to the meat of why disappointing... 1st, the suction is awful! It feels like my daughters toy vacuum has more suction power, the batteries look nice, but does not have direct charge capability( must be mounted to the wall hanging port). The units will not operate on high mode for more than 20-30 seconds), it cuts off for some reason. It will not pick up cereal or chips like Cheetos or anything that size ( yes, even broken pieces). I will be returning this today and getting another brand, but very disappointed with this purchase. Wasted time waiting for it only to get a subpar and poorly made item. This is a no go for me.

I love how long it vacuums. I have a Dyson this blows that away. Oh you dont have to hold your finger to make it. You vacuum finger free. Oh. And the light awesome. I have hardwoods dude I cant believe all the dust I saw with light. Its awesome

Received as a Christmas gift in 2022. It is now April 2023 and it no longer works. I have cleaned out the stick vacuum regularly. I blow it out with an air compressor. I did use it daily for my kitchen between main cleaning days to keep the floor free dust, cat hair and what gets brought in though the back door. First i thought it was the batter, then it stopped going to the highest level (there are 3 levels of suction) Then it would just completely stop. I have recharged, I took off the battery to make sure there were not broken connections and to assure it was on correctly. I called the product line and get put on hold and have to leave message. i called a few times and was able to get through. I did speak with a very nice man and he went through with me on the phone to see if we could problem solve. Came down to the motor. They are to send me a new motor part which is the hand held portion. I will get back once the process has been completed and with how long it takes to receive the replacement motor and any other details as that time. fingers crossed as I did like the stick vacuum while it was working. Rating at this time a 1 star till this is complete... **UPDATE** 4-21-2023*** I could not be more PLEASED!! Tineco customer service I received was OUTSTANDING! Everyone I spoke with on the phone each time was polite and professional and very knowledgeable of the product. The man I spoke with the first time, Chris, listened to the vacuum over the phone we discussed what was going on and it diagnosed it was the motor. They sent a replacement motor by mail and I had it within the week. I could not be more pleased. I had called a second time after I received the New motor, which I had believed my husband had change out the motor. When speaking with the young lady (I forgot her name, my apologies) when reading back the serial number we found out that the old motor was still on. (I felt stupid) She was very sweet, but we found out the issue right away. TINECO, Thank you for standing by your product and for the wonderful Customer Service Team that you have. I recommend this product as I loved the product when i received it and the Customer Service is exemplary. Thank you again.

I live in the basement of my parents home with my rag doll cat and I have to vacuum a lot. With him being a long haired cat little clumps of fur just fall off of him no matter how much I brush him. I was tired of having to use a normal vacuum every time I turned around so I did some research and came upon this vacuum. This vacuum has been amazing for picking up those clumps and getting up the litter that he tracks around. I can vacuum the whole basement which is quite large before the battery runs out. I can usually get one full vacuum of the basement and 2-3 spot vacuums through the rest of the week before having to charge again. I have been using it for about a month and a half and I’m so glad I got this.

This is our second vacuum by Tienco. We have one upstairs and I needed one for downstairs so I could do a quick clean up after the shedding began this spring. I had been wanting another one and when the price came down a bit I grabbed one. Our first one is around 5 years old and still going strong. I did have one issue with the old one and their customer service was amazing so I feel very confident that this was a great buy as well. It’s easy to clean and being cordless it can do a ton of vacuuming on one charge. I can do about 20 minutes of cleaning on one charge, that’s plenty of time to get everything picked up. Plus I love the light on the front so you can see all the dust hiding from normal view.

Very easy to use. Good for quick pick ups but nothing more.

I was skeptical about buying this, but it is fantastic! I used to drag my central vac hose out 2-3 times a day trying to keep my kitchen floor clean with kids, now I just grab this quick and it gets the job done! My husband made fun of it after trying to clean his truck, saying the suction was less than impressive, so now every time I vacuum the kitchen when he is around I purposely try to vacuum the squishy kitchen mat in front of my sink and it grabs onto the mat and drags it back, to which I reply “look at the crappy suction”.

The vacuum worked well for the first 4/5 months, however the plastic connector which supports the pole of the vacuum recently snapped for no apparent reason, leaving the vacuum unusable as its in two pieces. I have a small 650 square foot apartment so the vacuum was being used lightly, with no apparently reason for the break. Seems that it was poorly built and does not hold up longer than 6 months I would use caution if youre looking to purchase a vacuum with the intention of using it for an extended period of time.

I have a dog who has been shedding like crazy and I’ve been looking for something that will pick up all of his hair on the ground and especially on the couch. This thing is heaven sent. I had been waiting to purchase a Dyson but took my chance in this and it’s like a perfect dupe! It picks up all of his hair from the couch so now i dont have to worry about when guests come over. There’s a ton of attachments. What i love most is the light that shows me everything on the ground. I had a robo vacuum that i thought was picking everything up and i quickly learned that this does double the job in half the time. The battery doesn’t last very long in the highest setting but ever since i got it I’ve been able to vacuum so easily as i leave a room so it stays charged when i do need it compared to vacuuming the entire apartment. I’m interested to see how it will be after a few months but for now I’m quite literally obsessed

I do use this cleaner almost very days. I love that they come with two battery. Suction is strong for small cleaner. Easy to maneuver and use. I also like the they have lock system you don’t need to keep finger when you are vacuuming. And has three power mode. Go easy from carpet to hard floor. Only reason not five star is battery life. Great idea comes with two battery. I wish can last longer.