Purchased for patio not sure how to utilize with Alexa plug

After 1 season, my product stopped working. I emailed the seller and asked if it would be allowable to get a replacement. They were very accommodating to my request and sent one out immediately! Let the seller.

Worked great until it didnt. Light is on but wont turn on power, tried everything

***Updated Review*** This is advertised as a dimmable WiFi controller. It does dim, but only 18%? Seriously? 18%? Dont get me wrong, I know most LED lights and controllers struggle with dimming, but even the worst one I have in my house can go to at least 10%. Alexa integration was a pain, but Im tech savvy and figured it out soon enough. The key is, that despite having an app for this dimmer called Treat Life, when you do the integration with Alexa, you have to search for Smart Life. If you already have the Smart Life skill added to Alexa, you have to disable it, and then add it back and sign in with your Treat Life account you used when you setup the app. Not exactly a friendly approach to enabling the smart skill, especially if you use Smart Life for other things (I dont). After that comes the interaction with Alexa...She cant dim the lights (or at least she cant dim MY lights). Turn them on and off, yup, no problem. Alexa, Dim the lights to (eh hem) 18%? - nothing. Ok, pull the app out, dim the lights to 18%...yup, that works.... OK, Alexa integration is a slight issue...move on. Hey, its waterproof...so far. ***Update*** After I wrote my review a representative reached out and offered a replacement device. Im hopeful this new device works better and has more dimming range.

I bought this dimmer 2+ years ago. I moved houses and changed routers, and I think I messed with it so much it got stuck thinking it was connected to a wrong WiFi address and had some trouble resetting it. After contacting customer support, they went out of there way to give me great directions, and after finding out something went wrong with the product, they stood by their product and helped me get a working one. They truly cared about me and my experience, the app works flawlessly to control everything, and instantly connected during setup. It does exactly what you think - provides a good app to smart control multiple strings of LED lights by turning them on, off, and with dimming levels.