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Laura29681
> 3 dayOkay, here is the deal. I purchased and was expecting a seamless Alexa integration, like my other 3rd party plugs. That was not the case. The directions suck, pure and simple. When you contact Treat Life Customer Service, there is a communication and time zone issue, where as I suspect is in a country that is far away from the USA. Takes days for a response and their response needs interpretation and breakdown. Treat Life or Smart Life, pick on and stick with it. I recommend Smart Life. We got both the Treat Life and Smart Life apps to work with minimal difficulty; the problem came when we tried to connect it to Alexa. After weeks of trying everything, calling Amazon, contacting Treat Life numerous (way too many) times, we gave up. I initiated a return and wrote a scathing review. We loved the dimmer plug and ability to dim our string lights, so we decided to give it one last try. I called Amazon again. The Amazon Tech (Aaron was awesome, by the way) was determined to find out why the Treat Life Dimmer Plug wouldnt connect to Alexa. After close to an hour of a determined Tech - problem was resolved and we now LOVE our Treat Life Dimmer Plug; the Treat Life company, not so much. Here is what happened and I want to point out, this has never happened with any of our other 3rd party plugs. The Echos were purchased under my husbands Amazon account. I have a joint account. I was trying to activate the skill via my Amazon Alexa app. Once I activated the skill via my husbands Amazon Alexa app - it worked. We are now happy. I cancelled the return and deleted the original review. Exterior Dimmer Plug is great and we recommend the product.
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RPF
> 3 dayI was dubious about loading yet another app but it was fairly simple to setup and use. I can still operate manually as well. The ability to set on/off and dim setting schedules is great and will buy more of these for other applications as I think of them. I have a mesh router so connectivity is no problem.
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Angelika
> 3 dayLove that I can operate my gazebo lights from my phone now. You can set a timer and dim the lights exactly as you like them.
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OldSoul
> 3 dayThe product was being used to control a patio light string and a short surfaced in the power cord resulting in the unit disconnecting the power for the lights and disconnecting the wifi link. TREATLIFE customer service promptly sent a replacement which is now working fine. Their customer service was great!!!
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K. JOHNSON
> 3 dayBought this to control my new outdoor patio hanging lights. Works perfectly! I set it up using the Tuya Smart app (which I already had, that controls many devices in my house). Plugged it in, fired up the Tuya Smart app, and the app immediately recognized it as a new device and allowed me to add it. I am able to remotely turn the lights on/off, dim and schedule them. Works with Alexa via the Tuya Smart skill. No issues picking up the wifi signal in my backyard.