WD 1TB Black My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBGPU0010BBK-NESN

UPDATE: I called WD and they walked me through to get it working on my PC and my MAC. So far I like the product, but was a bit annoying that they called at different times than we agreed upon. It did not work on my PC with windows 10, nor did it let me reformat it to work on my mac. I followed all of their instructions online, and did a lot of research but nothing got it to work on either of my computers. I opened a case with Western Digital and they said they needed to call me to go over it. I told them when to call, but they ended up calling the day before while I was at work. I emailed back asking them to call me again another time, then never called even though they said they would. I have spent way too much time trying to get this product to work and it simply isnt worth it.

When I first got this drive, it was an absolute lifesaver. I was able to save all my important documents, photos, videos, etc. from the last 10 years in one place and thought all my storage worries were over. At the time, I had very recently lost an extremely close person in my life and all the photos, videos, etc. that I and her family had of her were on this device, including all things pertaining to her funeral. All my financial and tax documents were on this device. There were an abundance of legal documents pertaining to a law suit I had filed saved on this device. And I was able to store other client information/documents so I could have their files easily accessible in case anything came up while I was not at the office, considering I am on call quite often. Before and after purchasing this particular device, I had done pretty extensive research to ensure I used it properly at all times and always followed all the recommendations and suggestions of Western Digital and others on WDs official forums. I even purchased a hard top, waterproof case to store the drive in, just for the added security because of the importance of the files on the drive. Literally not even an entire TWO MONTHS into owning this device, the problems began. One day I got to work and went to open an important financial document, but it said the file could not be found because it had either been moved or deleted. I knew for a fact that not one file had been moved or deleted, so I started trying to open files throughout different folders saved on the device. Everything but TWO files were unable to be accessed due to being moved or deleted. I was hopeful that maybe it was just a fluke, so I ejected the device and left it alone. Two days later, I tried using the device again, but this time my computer would not even recognize the device at all, no matter which way I tried to search for it. The light indicating it is on and plugged in was on and you could hear the device running, but the computer could not find it. I rapidly started searching through all of WDs official forums and at their suggestions, I tried using multiple different cables to connect the device and each time it was still unrecognizable. Ive also tried it on over 10 different computers and laptops and it is always unable to be found, yet the light still indicates it is on and you can hear it running each time. Im still within my warranty period, but I am absolutely livid that so many sentimental and highly important/confidential files have been lost. I purchased this drive to prevent losing these files because of their importance, and the EXACT thing I was looking to avoid, happened. When I purchased this drive, there were countless positive reviews and people raved about this drive. Now that some time has passed and Ive lost these files, Ive since gone through the reviews again to find there are now many people changing their reviews, claiming to have experienced the same thing. There are even threads on other websites saying theyve experienced the same issues and have expressed their disgust with the way Western Digital has handled the issues. I hope this review can save at least one person from having to deal with the same issues the majority of us buyers have experienced. I absolutely do not recommend this product and will probably never recommend another Western Digital product to anyone; not only because of the product failure, but mainly due to the way Western Digital handles their failures and and show that they simply do not care about their customers.

I wanted to replace my old external drive with this smaller one and to take advantage of 3.0 speed. Ive had good luck with WD drives in the past so the brand combined with the price and product reviews made this one my choice. Its a great deal for a lot of external storage. Its completely quiet, has a sleek modern look, and comes pre-formatted as NTFS. The only thing that may prove to be of concern is that there is no vents in the case to dissipate heat so I dont know is overheating may be an issue down the road. During my first full backup to the drive I did not detect that the plastic case was getting over-warm. I am optimistic that heat wont be an issue by reading the other reviews. I am very happy with my purchase so far.

I love it! Im now a fan of WD items! (Review of the WD 1TB Black My Passport Ultra) Upon purchasing this item, Ive had just an amazing experience with it. It arrived fast and on time, came nicely packaged in the box and was undamaged. It is simple to use, (plug and play) has extremely fast transfer rates, sturdy quality made product, and works perfectly! I love it! Pros: -shipped fast and on time -packaged nicely -delivered undamaged -works perfectly out of the box -super quite -extremely fast transfer rates -came pre-formatted -came with files on it already for programs to manage it -can be encrypted -small and compact -black and slim design -very sturdy -came with a manual -etc. etc. Cons: -absolutely NONE! I absolutely love this thing! If youre thinking about getting a external hard drive, get this one. You wont regret it. Im satisfied with my purchase and would definitely recommend!!!

I am a big fan of WD portable drives ever since they started to come out and they have never failed on me. Im done using those powered, bulky external hard drives. These are very portable and reliable in my opinion. Choice of colors is also great if you like to separate your media into different drives. I have purchased all 3 colors and all 3 look great! I use the black drive for my movie collection hooked-up to an apple tv in the living room, the red drive for all my sensitive and personal media like family photos and video, and the blue one for my music collection which I actually take on the road (as a backup) with me and for when I have dj gigs. I sync this drive with my laptops music collection. All 3 drives get constant usage on an almost daily basis. Very recommended!

Very nice. I use it as an external backup for my small email server on a Windows 10 machine. I enabled BitLocker for full disk encryption on it and connected it via USB port and enabled Windows File History backup on it. So far works really well. CON: One downside is that if you have an older computer, Windows XP for instance, this drive will not work with it. I learned it the hard way. Luckily I had another (newer) computer to use it there instead. CON2: The drive does not have a power supply. Which is good if you want to save space and a wire clutter. But it is also bad if your USB port is underpowered.

This is the first time I have ever bought an external hard drive. Did not really know what to expect from this thing but gave it a shot. Ive been using this thing for a while now and have not run into any problems with it at all. I was a little nervous because I used sd cards a lot and always get a notification that something is wrong with the card or that theres a card reading error or something like that. However I have not received anything like that with this thing. I am into media and music so I use it for storing extra project files, movies, videos, and pictures that I am working on. I use it between my surface pro tablet and laptop a lot but have not run into any errors or complications what so ever. I take very good care of it so it is always in my backpack or at home. I never dropped it so I dont know how sturdy it really is but seems like it was built with good quality in mind. It looks very nice, small, and is very light and easy to carry around. Overall a great buy.

Overall it is good product. Failed after over 2 yrs (almost 3 yrs). During these years, I have to let windows repair it and re-format 3 time to re-use it. At the end, I download hard drive tools form wd site to test. The tool said it good, passed but can not performed the extended test. Bad tools.

For full disclosure, I was a fan of Western Digitals drives before I bought the unit... Ive lost several drives to malfunction and not one of them was a Western Digital (maybe one seagate which isnt a bad brand and several others). I had expectations of the device some were on spot, others were different. I ordered the black 1 TB unit and by the pictures I saw, I was expecting the unit to be made of a high gloss plastic... it wasnt, its actually a low sheen matte finish that I quite like and seems fairly scratch resistant (so thats a plus) needless to say fingerprints arent an issue. The unit is thinner than I thought it would be, its less than a centimeter thick, otherwise its a little wider and somewhat taller than a deck of playing cards. Mine has a white LED light on the front that lets you know when its in operation and this was something I hadnt noticed while browsing and its useful for me as there is no sound whatsoever (you will feel a little vibration if its beside you on the couch youre laying on of course. The drive copies pretty quick for my liking but I wont be making any appraisal of that feature since my laptop doesnt have USB 3.0 which the unit supports, so technically Im getting slower speeds than I should and its fine for me. The software bundled with the unit (which is actually saved on the drive itself ready for install is a pretty standard backup utility which gives you the option to back up whichever files you choose automatically, whether every day, every week, or every month, you will be asked when in the month (eg. first Monday) you want this backup to occur. For some reason this backup was alot slower for me than it would have been for me to copy a file of similar size and paste it directly, perhaps its archiving it in a way that allows future backups to just be of any added or modified files... I cant say as Ive yet to have my second backup. Bundled is also a drive status utility (?) That sits in your system tray beside the backup utility which displays how much of the drive is filled, lock status (mine is still unlocked, so I cant speak of encryption observations) and temperature status... mine says ok all the time and it feels as such. I havent noticed these running programs affecting my old laptops performance at all. I expected the unit to be made of a cheaper, thinner plastic with noticeable flex... I was pleasantly surprised. Theres no flex to it, it feels well built, Ive even walked around with the unit dangling by its USB cord (which I dont advise) it stays, it gives you confidence like that. Id buy another in a minute... for the price Id have been happy with alot less... for what I got, I might have paid more.

I am not a person who knows a lot about computers so I cant tell you about the technical side of this. I bought it because I know my computer is old and is going and I dont want to loose all my pictures and other files when it does. This is my first time using one of these and I find it very easy to use from the day I received it. It comes with the USB cord so I had nothing extra I had to buy. I can now keep a copy of my files (adding the new ones periodically) in a safe spot and access them from another computer if I had to without bothering my children to come over to do it. I had no problems with it (no errors) and love the peace of mind that even when the computer stops working, I still have all my things.