WD 2TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0020BGY-WESN

This is a terrific product. I am a MAC user as wells PC and I found it easy to convert to a format readily accessible for both MAC and PC. Western had easy instruction to find, access and follow on their support site. I am not a programmer or IT Guru, so even Could get it done in short order. Once done, it was a breeze and I was able to transfer all my data and files to the drive and free up necessary hard disk space. It is light, portable and fast. I can now access the data between my MAC and PC. If you need a drive, I recommend this one without reservation. The price was right and it is a sold performed. Great for the road warrior like me.

The drive itself appears to be fine. But I bought this as a backup for my Windows OS 10 desktop, and the WB Backup software is unusable, and the docs are useless. I repeatedly got a There is not enough free space on the backup drive trying to back up when the Passport was brand new. And I only had 1TB to backup on this 2TB drive. When I googled the error message, I found this is a very common complaint. I tried the various fixes (reformat, repartition, reboot,reinstall, etc), but nothing worked. In the end I used the regular Windows backup utility, which worked fine. Obviously. Lesson learned (again) - dont trust software made by a hardware company. Id give this 0 stars for software, 5 stars (so far) for hardware, average is 2.5 stars, and Im rounding down for wasting my time.

This passport is about 1-2 mm smaller than the 2017 version and obviously looks a bit different on the outside. Same quality as the 2017 version. Fits the Lacdo Waterproof Hard EVA case I bought for it quite well. It uses USB 3 and works best with a USB 3 connection. DO NOT USE WITH A USB HUB -- even a USB 3 hub! This drive draws all its power from your computer -- a power level too high for most hubs (learned this the hard way). Direct connection to your computer only, please! Flexible, easy to use. you will like this drive, especially if you travel.

Used it with my Xbox One S too beef up the storage since we all know that 500GB is not enough nowadays. After plugging the hard drive into my Xbox, you need to format it which takes about 5 seconds, and youre ready to go.

I bought my PS4 a couple years ago, it came with only 500 GB hard drive. If you are really into gaming you know that isnt enough room. I decided to buy this hard drive with 2 TB, and now I have more than enough space to hold all my games. Especially since the majority of my games are digital copies, I really needed the extra space. It is super easy to set up, all you do is plug it in to the USB slot, go to devices, and set it up as an extended storage device. The process only takes a couple minutes and I transferred around 100 GB of games in 35 minutes. I would definitely recommend it.

Fast and small backup drive. The software will not load with Windows 10. I spent an hour on the phone with WD support (in India). The first tech tried to down load the WD Backup software. It would NOT load properly. He transferred to an expert tech. He was able to load the software and clear all the errors the software load put in the program. It now works properly. Be prepared to spend an hour with WD support!

Using this as an external for a PS4. Have had it for 2 months and have had no problems yet. Easy set up and small enough to not clutter around the TV.

I do love this product BUT... and I almost thought about giving it four stars or less because of this...YOU HAVE TO FORMAT IT for a Mac. It wouldnt work and even when I followed the instructions, it still wasnt responsive. I thankfully found the packaging it came in, called WD hotline for help and they walked me through my computer settings to format it for proper use. It has been backing everything up beautifully since then. So, if youre like me and have very little computer knowledge, KEEP the packaging and call the hotline to help set it up.

Purchased to serve as my backup non-cloud system. Works great. The software that comes with it works great. Good value for the price point. I would purchase again.

Works like the other WD drives I have. It has all that extra software on it, but you dont have to use it if you dont want to. It also has a proprietary connector on its cable. Not sure Im loving that--what if something happens to that wire? Anyway, Ive had great luck with this brand in the past and Im expecting the same here; I would recommend this product.