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R. A. Hall
> 3 dayThis product has auto backup. That feature does not work if your computer is in sleep mode. WD has not, and will not provide guidance on how to wake the computer (using features like Windows Task Scheduler)--Ive been told that repeatedly in email contacts with WD and by phone. There is an abundance of technical support articles, but this is one WD will not help you with. There are work arounds, but I was surprised at how resistant WD is to helping customers.
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Big D
> 3 dayThis is an excellent mid-tier hard drive. It isnt the fastest drive available, and its exterior case is somewhat cheap-feeling plastic, but it is a high quality and reliable drive. I have had one of these drives plugged in as a 24/7 network drive since August 2017, and it has had zero problems. All the computers in my house back up to it over our local network, so it is constantly being written to and read from, but it has held up really well. If you are looking for a great gigabyte per dollar ratio, but still want something fast enough and reliable, look no further than this WD drive.
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Stephen J. Sacks
> 3 dayFast and small backup drive. The software will not load with Windows 10. I spent an hour on the phone with WD support (in India). The first tech tried to down load the WD Backup software. It would NOT load properly. He transferred to an expert tech. He was able to load the software and clear all the errors the software load put in the program. It now works properly. Be prepared to spend an hour with WD support!
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Ewald Gerlach
> 3 dayGreat product I recommend this for gaming and pc saving . But disconnect this product after your done with it . Because a power surge killed my first one but Im happy over all
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dscott
> 3 dayI love WD products. I have a MacBook Pro and am a photographer and take tons of video. This is my life saver for keeping photos and videos safe. I got a 2tb because they have reviewed as lasting longer. Only time will tell but I have a 500gb that I got about 5 years ago that is still working. I dont keep mine plugged in. I put my photos and video on and then unplug and store in a case.
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Christopher D. Anderson
> 3 dayEasily recognized by Windows 7, lots of storage, very fast, reliable. The only drawbacks were two. First problem: is that there is software, or stuff on the drive pre-packaged that I deleted, and dont want on there and dont like the anxiety of having to research independently if I can delete it or not use it (it was fine to delete and not use). Second problem: is that Windows 7 doesnt reliably do a pop-up of when it is connected. A connect notification is only really an issue because I have to a couple of extra clicks to get to the drive when connected and wastes several seconds of my time -so not really a problem.
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Doug
06-06-2025Works with Windows 10. My observation: The product did not come with written instructions, unless I missed something. The user is suppose to know that the external drive hAs to be connected to a USB port on computer and then the user can find the electronic version of the user guide contained with the drive on the computer screen monitor. I was concerned that I could not fully take advantage of this product till I located the user guide. It must be that Western Digital is trying to reduce paper included in product. In my opinion, it would be better served if short instructions were included with the product on where to find the user guide.
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Xylas
06-06-2025Just got it today. Brand spanking new as advertised. So far, Im impressed! The Read/Write speeds are pretty damn good in my opinion. Ive transferred a 22.5GB game onto it in less than 5 minutes. Leaps and bounds from my VERY outdated WD MyBook Essential. This External drive does NOT require an external power source; which I was somewhat surprised by. Its a little bigger than my wallet, which also threw me for a loop. I cant believe its so small! Its also CRAZY quiet! It doesnt have any ventilation/fans that I can see... so its STEALTH quiet. I thought it wasnt working initially until I touched it and felt it vibrating. I cant think of a single fault with the item I have. If anything; the USB 3.0 cord that comes with it is rather short; Less than a foot Id say. (Shorter is better though as far as transfer/stability goes, so Im not that upset about it)
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Nina
> 3 dayIve been using this for a few months as a backup drive for my iMac. I have it velcrod to the back of my mac and I plug it in once a week or so, let TimeMachine do its thing and then eject and unplug. It spins up quick and I have no issues. Its amazingly small and doesnt make any noise - which is great with keeping down the clutter. Setup was very easy, I reformatted it, selecting the format type of Mac OS Extended (Journaled) to clean up any things they may have pre-installed on it. Then opened up TimeMachine from the Settings app and selected it as the drive to backup to. Then you just need to give it a few hours for the first backup. Quick and easy.
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Kindle Customer
> 3 dayIt seems to be working fine. I just plugged it in Windows 10 recognized it. I havnt tried to restore any of the back-ups yet, or start off of it. I was able to copy the Windows folder over directly once I figured out how to adjust the permissions, so I am hoping I will be able to use it as an emergency start up if my internal ever crashes,