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Nina F
> 3 dayI’ve purchased a number of these plugs and I love them. The last purchase I ordered a double pack. I used the first one and it was great. I didn’t instal the second one until months later. Unfortunately it doesn’t work and I can return to Amazon.
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MrFuso
Greater than one weekIve had this companies products for YEARS and they have worked great up until a few weeks back, when their cloud service either got hacked or broke for no reason. Then all my plugs and garage door openers stopped working. I didnt receive any emails or warning that they were going to perform an upgrade to their service, which leads me to believe that something got hacked. When their products work, they are GREAT! The interface and integration with Google Home works well. Ill keep using them, since they still seem to work, just hope the company stays in better communication with stuff next time they need to upgrade their end/software. Also, they dont have the best wifi, so make sure your plugs or garage door controller is pretty close. I have a mesh network on my property and havent had a plug, even with the devices sometimes showing a log signal.
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Erik
Greater than one weekThese are great. They allowed me to turn my remote control lamps into smart lamps I can turn on and off with my voice or the wyze app. And it works from wherever I am, even if Im not at home. Also they are easily portable and reusable for other devices! Straight forward and easy setup!
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K
Greater than one weekFirst off, I must say that I really, REALLY wanted to love Wyze and its products given that theyre a young, American start up company and sell their products at reasonable prices. Alas, theyre just not ready for prime time yet: -- I ordered 4 of these plugs and even though Im highly skilled in tech, it took hours of attempts, interactions with Wyze Wizards tech helpers and even after all of that, only two of the 4 plugs worked. -- Sadly, Wyzes tech help/customer service is extremely poor. Their Chat is not live, its all AI bot driven. If that cant help answer your question, you have a choice to either call or email. I gave up holding on the phone, the first time after 22 minutes and the second time after 37 minutes, and opted to email instead. It takes literally DAYS for the Wizards to email you back, only to discover that the Wizard either didnt read my question or didnt understand it, so I had to repeat it, going back and forth several times before getting a more qualified Wizard. All this for a product that literally takes 5 minutes to install when using other brands. Im very disappointed.
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Mia
> 3 dayI purchased a singular plug and the setup was very easy and I loved it so much I bought another package of 2. If you have an Alexa this is so easy to control on/off of any device plugged into it with just voice command! Well worth the money.
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Stacey O.
Greater than one weekAmending my review to add stars. After my plug stopped working, customer service shipped me a pack of two plugs to replace the 1 that doesnt work. Happy with the resolution.
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Fred
> 3 dayThese plugs work great. I bought four and three worked great. Had a problem with one but customer support took care and sent me a new one. I use them for lighting all over the house. Especially like the schedule feature. Very powerful and flexible.
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Curious in TN
> 3 dayI ordered two plugs and one integrates perfectly with Alexa and my chosen label, “livingroom light. With the other I am stuck with “first socket,” and unable to relabel. Annoying, but it does work.
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JustAnotherName12
> 3 dayThis is my 3rd set of outlets and they work like they’re supposed to. If you’re looking for an inexpensive smart plug, these aren’t a bad choice. They can work with Home Assistant if you want to do a little extra leg work installing JoshuaMulliken’s integration.
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AMZ1
> 3 dayLove these things. Added a bunch to my smart home network and they work perfectly. Sometimes they can be hard to pair up but thats usually app related. Once paired up, they work excellently with both Google Home and Alexa. On/off functionality is awesome to have around the house for lights and devices. Get you some!