Wyze Plug, 2.4GHz WiFi Smart Plug, Compatible with Alexa, Google Assistant, IFTTT, No Hub Required, Four-Pack, White

I initially found the Wyze plugs at that orange hardware store. I knew I had to have more! This Four-Pack is a bargain! We have a detached garage some distance from the home and never found a good solution for controlling the lights from the house. Apart from trenching the two buildings and running underground conduit the Wyze plug fit the bill as an effective solution! This product is not rated for outdoor use but Wyze does have outdoor plugs. We installed a low watt super bright LED motion sensor flood light on the out side and have it run it an outlet on the inside and it works perfectly! Wyze app has rules that you can set to your geographic location automatically to turn the light on at sunset and off at sunrise and even voice activated via your Amazon Alexa, or you cellphone Alexa app, or your Wyze app! You can even check the device status while you are away from your home! We even use Wyze plugs for fish tank lights!

The 2 I received work nicely. Simple to set up.

Use the wyze plugs in a power strip so I also get the extra filters.

Note: Im writing this review on the same day I installed the plugs so I have not experienced the long term effects of using the plugs. The plugs were easy to install and sync up with my Google Home Hub. You have to install the Wyze app to configure the plug...and by configure, the plug only needs to know how to connect to your local home wifi so that other devices (Google Home) can communicate with it. To install, you run the Wyze app, add device, plug in the plug, and wait a minute for the app to find the device. Note: There are 2 types of plugs on the app: the older version and new (2021) version. At first, I chose the older version, thinking that these were older plugs. Couldnt connect. But when I chose the newer version it connected in a snap. I named the plug Tea Kettle and my Google Home was able to find the device with ease. Plugs like these work fine for devices like my tea kettle and wax aroma device. These are simple devices with merely an on/off switch. Devices like a Mr. Coffee or Keurig may not work since you have to punch more buttons to make them work. I was not bothered by the noise level of the click when it turns on or off. Its audible, but not enough to annoy me. Its also satisfying to hear the click, knowing that the device is working. If the plugs continue to work great after a month, then Ill be buying more.

Ive been using Wyze home automation products for a couple of years now. I wanted to keep all the devices within the same product brand and Wyze is reasonably good quality with reasonable prices. A couple of weeks ago, one of my Wyze plugs failed, so I ordered 4 new ones and of the 4 only 1 was able to successfully update the firmware. When the firmware update fails, the plug doesnt work. Ive tried every plug at least 10 times, tried reconfiguring my network, contacted support. Nothing worked. Theyre obviously just defective. Apparently Wyze has some defective product on the market right now and until they fix it, I strongly recommend against purchasing Wyze. In addition, Wyze needs a few products added to their product line. In particular, they need a double wall light switch and wall light switches that dont require a neutral wire. It would also be nice if they would make a bulb camera.

I have Wyze plugs, cameras, & doorbell. Love their prices (though dislike the country they come from) I can do anything with my app from across the country. Will always check out their new/older products Give them a try, you wont be disappointed

We have quite a few Wyze cams and when we recently needed a smart plug, we opted for these. They work well and have a nice scheduling feature. We run lamps and use them to remote restart network connection equipment at an offsite facility. The biggest problem is they are near impossible to update consistently. Weve had this issue with other Wyze devices too. If they are at one location with Spectrum internet NONE will ever update. No matter what you do. Bring them to the main location, reset them, attach to AT&T Fiber here, and they update. Take them to a different location with Spectrum and they also work. Take them to another and nope. So, weve had to constantly take all devices needing updates to specific locations to update. PAINFUL.

Amending my review to add stars. After my plug stopped working, customer service shipped me a pack of two plugs to replace the 1 that doesnt work. Happy with the resolution.

UPDATE: Completely fixed! UPDATED 04/28/2022: Updating my review to four stars. Ive been posting on the Wyze forum, along with others, that the plug has an issue. Their team finally acknowledged the issue and updated the firmware change log to indicate the firmware was being fixed. Wyze employees reached out to people on the forum about a beta release that should fix v1.2.0.179 firmware, specifically the connectivity issue. Was able to sign up for beta testing through the app and installed the beta release. Their team also briefly described the issue in their firmware, which makes sense. When these plugs work, they are great. Im also impressed with the Wyze support forum and team. Therefore, Im giving this plug four stars. ORIGINAL REVIEW: I had high hopes for these plugs, especially because the price point is lower than similar WiFi enabled plugs. I have purchased four of these over the past year and have become very frustrated with the devices over the past few months. Specifically, the plugs randomly lose their connection and enter pairing mode. Ill often find the light on the front of the device blinking and the ON/OFF icon in the app replaced with a crossed out cloud icon, indicating the device is offline. The only way to fix the issue is to re-pair the devices back to my Wyze App/account. This defeats the purpose of having the plugs; when Im away from home I cannot fix them. Ultimately, these plugs (probably their firmware) are not meeting my reliability and availability expectations. Currently using firmware version 1.2.0.179, which the change notes say fixes a major connectivity bug in v 1.2.0.176. I have been in contact with Wyze support over the last few months (while using the 176 firmware) and have submitted logs for their tech support and engineers to review. I was really excited last week when I saw that they released 179. Unfortunately, its made the issue worse. I have a fairly expensive Netgear router and I know how to configure it. Ive tried allowing the devices to obtain an IP address dynamically, and I have also tried allocating static IP addresses. Ive also tried different 2.4Ghz channels to make sure there was no conflict with nearby signals. Also confirmed that the 2.4Gz channel is at 100% power. All four of my devices are within 20 feet of the router. In the end, all four devices will randomly go offline one-by-one and require me to re-pair them to the account. All my other IoT devices on the 2.4GHz channel seem to remain online (or more likely, have firmware that is robust to connectivity issues). I appreciate that Wyze provides a tech support phone number; I have used it multiple times over the months to try and resolve this issue. Ive spoken with a supervisor on the tech support team, but they too are not understanding the issue. They have suggested multiple times to submit support logs through the Wyze app when a problem occurs. There are a few issues with this suggestion: 1) Im assuming the device event logs are retained on the plug itself. If this is the case, the only way to submit those logs is to go into the Wyze app, connect to your Wyze plug device, and submit the log. But this is a Catch 22 kind of problem! If the plug goes offline, I cannot connect to the device in the app to tell it to submit the logs to Wyzes support team. The tech support supervisor claimed the logs are stored on your phone, which I think is very incorrect. My Wyze app is closed on my phone so I dont think its downloading logs all the time. Also, if the device goes offline, it cannot communicate any additional event logs to my phone! So even if this were true, my phone would only have logs entries showing normal operation. The supervisor said that the logs on the device are cleared when its re-paired (reconnected) to the Wyze App/server. This means that the device does not have any log permanence. Bottom line, there doesnt seem to be a way to get the log entries from after the lost connection, so I question whether the logs are even useful! 2) The supervisor recommended I write up as much information in the submit log request on the Wyze app. This is also frustrating because there is a very small character count allowed in that field of the app; its impossible to document enough information to be useful! Wyze needs to address the following: 1) Most importantly, the Wype plug firmware needs to be fixed to be more robust to lost connections. This should be a very simple thing! If the device loses its connection, it should NEVER enter pairing mode (slow blinking blue light?). Instead, it should be storing the WiFi credentials (and any other necessary credentials to make it accessible by the user) in EEPROM. When a connection is lost, it should indefinitely try to reconnect to the servers. Based on the symptoms in version 1.20.0.176 and 1.20.0.179, theres some timeout that causes the device to give up; this is a poor design! 2) Make sure that the devices retain their logs in memory. Recommend a log rotation system that keeps logs for X days. Ensure that if the device loses connectivity (as described above), the device can be re-paired/reconnected to the app and server WITHOUT clearing the logs. This ensures that the user can reconnect to the device and submit the logs to the support team/engineers. These logs would clearly show what was happening the moment after the connection is lost. 3) The Wyze app needs to be improved so that the user can enter a sufficient amount of information into the Submit Logs description field. Recommend increasing the word count a lot. 4) The Wyze support system needs to have better feedback. When I submit a log, Im told it gets to the engineers. But Im also informed that I will never hear back from them. At some point, the engineers should be able to get on a call with willing customers to gather more information. Despite all this, I really like Wyze devices and want to help Wyze solve their issues. Unfortunately, I cannot recommend these devices to anyone until the issue is fixed. Therefore, Im giving 1 star. Once the issue is fixed, Im happy to update my review

I ordered two plugs and one integrates perfectly with Alexa and my chosen label, “livingroom light. With the other I am stuck with “first socket,” and unable to relabel. Annoying, but it does work.