Acer Aspire 5 A515-55-35SE, 15.6 Full HD Display, 10th Gen Intel Core i3-1005G1 Processor, 4GB DDR4, 128GB NVMe SSD, Intel WiFi 6 AX201, Backlit KB, Fingerprint Reader, Windows 10 Home (S Mode)
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No way
> 24 hourEverything. Bad Amazon and Acer customer service
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CJM
> 24 hourThe charger plug does not charge without holding it in place 95% of the time. It makes it very difficult to use the keyboard with only one hand. I would NOT buy another Acer until this PROBLEM is fixed.
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L
> 24 hourI am not one to leave reviews, but hoping I can save somebody money. I had this laptop for 1 month and a couple days before it would no longer boot up. I called Acer and without me even reading what was on my screen, the customer service rep already knew what was going on, which tells me that this is a common problem. Apparently it’s “uncommon” and the laptop I received just had a bad hard drive. I was in love with this laptop for the entire month it worked, but will absolutely not recommend this to anybody looking to purchase a laptop. I am so disappointed in this purchase.
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Avery
> 24 hourI had an Acer for 7 years (yes you read that correctly), no issues. I’ve had Dell and HP, and since Acer lived the longest I opted to buy the same brand. Setup was super easy. Unfortunately the rest was not. The batter won’t charge after the initial charge. This might be a faulty power cord, but getting one through Acer will take 5/7 business days. So now I have no laptop for over a week. To initiate the request I received an email - which was confusing, as I thought giving all my details to the CSA on the phone and him confirming it would be sent out was all I needed to do. He did say it needed to be registered…..I did that online when I set it up…but ok. Of course, the email link I was sent, when I click on it and begin to enter my details, immediately reverts back to the start before I finish. Every. Single. Time.
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Shera
> 24 hourI must say I am beyond disappointed. Purchased so my daughter can get online classes and the web came is not working! Camera light is coming on and the camera is not coming on!
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Robert L Roper
> 24 hourI thought it was a great deal & purchased it for my granddaughters first year at college for her birthday. Unfortunately, I had to return it since it was not exactly what she wanted. Apparently, a college freshman needs more bells & whistles than her grandfather needs for his surfing & Fantasy Sports Leagues.
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Mr. Z
> 24 hourI decided to take a chance and purchased this Acer laptop even after reading the negative reviews, I received it on time, unpacked it, plugged it in, and had my laptop up and running in minutes without any problems with WIFI connection, wireless printer hookup, or any problems mentioned in the negative reviews. It’s very fast and so far so good I definitely would buy another one with no hesitation!
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kim
> 24 hourI bought this for my 78 year old tech challenged Mom. It’s a perfect laptop for her banking and solitaire playing needs. Beautiful screen, quick boot up, fast browsing. What more do you need n a basic unit.
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Jason Varner
> 24 hourIts for my work
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Laura Williams
> 24 hourI bought this laptop to use for work. Battery life is great and I’ve been very happy.