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R.Kolling
> 24 hourThe computer was fine for what I needed. The problem is when I downloaded a windows update the computer wouldn’t boot up. It was stuck in a loop. I called Acer and they walked me through a few potential fixes but nothing worked. I sent the computer back to Acer, when they received it they called me and said they weren’t going to even look at it to fix it because they could tell water was spilled on it. My only option was to buy another computer from them. I did not spill water on it and there was no issue with the computer until I downloaded the update. It was clearly a software issue. This excuse about the water was a way for Acer to get out of their warranty. I’ll never buy an Acer product again.
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Melissa
> 24 hourVery disappointed in any computer that only has a 30-day warranty. I would stay away from this unit as it glitches consistently. It turns itself on and off it goes into airplane mode the cursor stops working etc etc just garbage.
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Derek Signore
> 24 hourTerrible product, do your research acer laptops depreciate mechanically very quickly, a tough lesson for anyone looking for a laptop to last more than a year, their customer service is also garbage, spend a little more and go with a trusted brand, this will only lead to frustration
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Mr. Z
> 24 hourI decided to take a chance and purchased this Acer laptop even after reading the negative reviews, I received it on time, unpacked it, plugged it in, and had my laptop up and running in minutes without any problems with WIFI connection, wireless printer hookup, or any problems mentioned in the negative reviews. It’s very fast and so far so good I definitely would buy another one with no hesitation!
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Jeffron White
> 24 hourI love the back-lit keyboard could use i the hard comfortable
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Sierra Scheepers
> 24 hourI bought it to play The Sims 4 because my old laptop was too laggy. This one works great! I have a ton of expansion packs and it runs very smooth. Starts up fast and loads quickly. I’m super happy with it!
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Barbara Williams
> 24 hourafter 3 dell computers this one actually works like its supposed to. thanks acer!
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Kindle Customer
> 24 hourWow- this ACER is very susceptible to internal cracking- beware and gentle with this product. My Dell is MUCH more robust!!
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L
> 24 hourI am not one to leave reviews, but hoping I can save somebody money. I had this laptop for 1 month and a couple days before it would no longer boot up. I called Acer and without me even reading what was on my screen, the customer service rep already knew what was going on, which tells me that this is a common problem. Apparently it’s “uncommon” and the laptop I received just had a bad hard drive. I was in love with this laptop for the entire month it worked, but will absolutely not recommend this to anybody looking to purchase a laptop. I am so disappointed in this purchase.
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dad
> 24 hourFirst computer had heating issues. Exchanged it for another. Second laptop ports wont detect a second monitor when HDMI and USB are plugged in. Repair sent the computer back saying they couldnt replicate the issue. Got the computer back and its still not detecting a second monitor and the USB port no longer detects any monitor, when it previously could detect 1 monitor. I was without a computer for 3 weeks and now I have to send it back.
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