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Prof. Mike Hegmann PhD
> 3 dayEasy to setup and use. Only thing from DELL that actually works as promised. (They acquired alienware and didnt design it inhouse).
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Benji F.
> 3 dayLove it so far but its odd shape makes it bigger than your average pc. Had to buy a new desk to fit it.
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bruce hickman
> 3 dayIt was better than expected. I use it for gaming.
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Ashley Hall
Greater than one weekThis is my second Alienware product; my previous was a gaming laptop back in 2010ish. That laptop performed well but has some glaring flaws, such as the video cutting out from a bad hinge. I was hoping maybe Alienware had gotten better over a decade, but unfortunately its the same story all over again, and I am returning it. In general, this PC is good and runs well. While I really dislike branding, I will say the case design is rad. I love the toolless design, tho you do need a screw driver to open the case so thats a bit of a fib, but the interior is clean and easy to access. I didnt really stress test this much. I did play a heavy Skyrim VR modpack, and it performed like hot garbage, but that modpack is notoriously poorly optimized, so I dont know if I can blame the PC for that. That being said, even while playing relatively simple games like WoW or just watching YouTube, I got multiple BSODs, which is just bizarre. However the real reason Im returning it is because the wired network adapter is faulty. Online gaming while streaming will lead to constant disconnects which can only be fixed by resetting the adapter, and sometimes just gaming or YouTube by itself will crash the adapter. I spent multiple weeks trying to fix it, troubleshooting with my roommate, who is not having this problem, tried to contact Dell who refused to help, etc. I finally hit my breaking point when it happened during a progression night, and I had to miss half the gaming session, which probably set us back a week. This PC is overpriced. I was okay with that because I have little free time or patience, I just wanted something that worked, and was willing to pay for it. But somehow even something as simple as a wired connection was too much to ask of Alienware. Im very frustrated that I wasted weeks on trying to get this overpriced brick to do what my 7 year old Studio XPS did flawlessly. Thats twice Ive been burned, I will never purchase an Alienware again. 1 star overall, 2 star for the neat case design.
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Anonymous
Greater than one weekHappy with this - runs all my games at over 300 fps (League, CSGO, Valo)
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Paul Morcaldi
> 3 dayReally nice gaming PC for my son. He says it plays all the new high powered games out there today
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Phillip Roy
> 3 dayLove this computer. Upgraded from a home built I put together over 5 years ago. Video from 1060GTX to a 3080RTX so...woohoo! Play Black Desert Online in remastered mode and it looks like a picture. Fan makes some noise as others have said, but I consider it minimal, its really not bad. Looks awesome, performs even better! Got a good deal on Prime Days, so Ive had it for around a month, (saved close to $600). Runs fine, temps midrange so liquid cooling doing its job. Again, its not all that loud. I use headphones for the game and I cant even hear it even though Im sitting right next to it. Would definitely recommend. (Ryzen 5900x, 32mb ddr4, 1tb ssd plus a 2tb hdd) I think this should last me awhile.
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Margot Kilback DDS
> 3 dayIf this has a monthly plan for you I say go for it. If its on a partial sale go for it. If you can spare the money go for it. I say this because I stream with this beast and play on it as well. Never had an issue not even when I got it. Runs great however. I will say this now. The fans suck. Theyre cheap and my tower gets really hot. Ive had to replace them with stronger fans to avoid overheating. But other then that Ive fallen in love with this pre-built. Genuine review. No paid actor. I use this thing alot. Sometimes for hours in a day and runs perfectly fine. Would of put a 5 star but those fans for this expensive of hardware is a tad slacking for my liking but other then that worth the money.
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mk
06-04-2025Straight out of the box, it did not power on. Called Alienware/Dell customer service and they had me remove all components and retest after adding each component back to test it out. Still didnt power up so they are sending a technician out to work on it. The customer service tech assumes it is a bad motherboard. Update: Technician showed up next day, did no troubleshooting and just replaced the motherboard. The same issues occurred after he did so. He apparently had no knowledge of how to troubleshoot so he called Dell support himself. Finally they all gave up and decided it would be best to send the POS to the dell service center for repairs. They sent a box which was undersized for the alienware case. I miss the original Alienware company before the dell monster ate it.
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Ryan Tripi
> 3 dayNot too much to say, other than that its a really good computer that does its job well. I got mine used like new for like $700 off I think, and it was straight out the box
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