Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

Got it and gamed on it all day and night. Then, after doing the Dell/Alienware updates it immediately started freezing. I read online that uninstalling & disabling all the Dell/Alienware utilities worked for others. That seems to have worked for me. The only other problem Ive had is crackly audio. I tried everything to. Nothing worked. Theres a headphone jack in the front panel of the PC. I switched to that one & that immediately fixed that crackling audio. So, this means I still have the crackling audio problem if I were to use the ports in the back. I even tried an external audio device.

I generally build my own systems except laptops, but this time I wanted an Alienware (like buying a Vette) so did my home work and found the best bang for the buck, the R14 for me. Amazon had a great price on my choice and was delivered within a week. After opening the box and taking stock, I was ready to rock. First thing I noticed was the system was slow and stuttering even with a RTX 3080 installed. Got customer service (CS) online 12/01 and started the process of fixing it. On the first day I lost my sound capability because during the process of CS fixing me, the bios change did not take and by the time I was able to get rebooted CS closed for the day. No biggy, next day I had CS on the phone and my hardware drivers were sorted out, but their was still that pesky hard drive thrashing, 25% Mem tied up at boot and still small stutters. CS passed me onto Software support, were I was told they could not help me since I only had basic warranty that covered just hardware. After call I was pissed, called Amazon explained the issues and was told if I wanted to send it back, I could. Amazon CS did ask if they could take another run at Dell since I told them I really did not want to return it, just wanted it fixed. After they got Dell CS on the phone, tech said that only if I had brought this issue up 90 days ago they could have given me the full service. I scratched my head and said, I just purchased this computer a little over a week ago! Upon which I was corrected and told the computer was over 120 days old! Then it all clicked! The minute that computer arrived at Amazon warehouse the clock was ticking, as far as Dell was concerned! Could you imagine if auto companies sold cars like that and hinged your warranty on when the dealer ship took possession? Amazon Customer support has been really great so far. Dell has me really disappointed in my decision to buy their product! Still not sure what my final choice may be, thought of stripping out the case that is was as good and rebuilding it or just hang onto to it and every time it hiccups call Dell Support. UPDATE: 12/4/22 - Resolved being able to enter BIOS, I found if I disconnected my 2nd Monitor I was able to see the Alienware Logo on startup which meant I could hit F2 to enter BIOS. With both monitor plugged in I would never see the Alienware Logo and the start up would hang. I have been able to run diagnostic and bench marks Overall Score = 97% using Passmark. Memory tested at 73% so not too bad but could be better, may go to a better mem stick later. Bottom Line - Going to keep it, but very disappointed in Dells Warranty Support with software.

I’ve only had this for a full week so may be a bit early for a review but so far so good. Very smooth, extremely quiet (I’m reviewing the liquid cooled) and has handled everything I’ve thrown at it without breaking a sweat. And she’s not bad to look at… my girlfriend was not too happy about having this in the living room but when she saw it and got to create a theme for the colors of the lights it’s now her favorite thing. Any suggestions on getting her to stop playing on it and go back to her laptop would be helpful though

this has been an amazing PC since i got it, i had a little issue with Windows 11 but was able to fix that by jumping back down to windows 10. Overall, everything i throw at this thing has worked with no issues at all. I mainly play GTA RP, COD, Fortnite and right now i picked up sea of thieves. I play on high settings and get around 90-120 FPS. I do think the ram could be upgraded a little bit and would look into getting 32GBs right away.

A liquid cooled dream machine!

So backstory I have been looking at upgrading my PC for a while now. I have built a PC before but with the prices of components right now and wait times I decided to go with Alienware. Alienware was not my first choice but I have to say I am so glad I went with them over Cyberpower. The 18-month no interest payments on this machine make it all the more worth it. After ordering it arrived on a Friday. I got home took it out of the box and this thing was VERY well packaged. No damage to anything except the outside of the box having normal wear and tear from shipping. Straight out of the box I plugged it up and downloaded a few select games to test it. First game was Call of Duty Warzone. I have to say I was so impressed on how this PC ran this game. CPU stayed at around 68 C and GPU around 68-70 C on all maxxed out graphics. Everything was super smooth and just everything I wanted. If I had to complain about anything it would more than likely be Windows 11 only because it does have small stutters at time which is common from what I have read. The only issue I have encountered with the PC itself was on my brothers that he ordered (we ordered the exact same pc got it on the same day) and the front panel lights on the tower had went out and would not come back on. I contacted dell support and they did a remote connection. Within 10 minutes Gabriel Hernandez had the front panels back on and going. This ended up being a Bios update issue. The way he handled himself made me have a total different outlook on dell support. I have to say I do not regret my purchase and this experience has really given me a different outlook on Alienware itself. If you are on the fence on whether or not you want to risk buying a prebuilt my opinion is to do it!

Love it so far but its odd shape makes it bigger than your average pc. Had to buy a new desk to fit it.

Very powerful machine for what I need. Kids love to play their games on it.

Let me start off that I really like this PC. Came ready to plug and play. Set-up was a breeze and updates were starting as soon as I plugged it in. I opted for the 3080 with the R9 5900. Its fast. The Alienware software allows for good control of your components from Thermal to Over clocking. Good Price when on sale. 3/17/2022 Contacted support for a 2 Amber, one White blink. The PC Would not turn on. Waiting for a resolve. 3/22/2022 Resolved as the HDD was not activating after sleep mode. Changed the program to never let the HDD go inactive.

As im writing this review I’m in my 2nd machine. The first one I bought decided to update on its own and kept updating for over 10 hours. Finally I restarted the machine and all the lights started to blink and I had to troubleshoot just to get it to turn on again. Then for the next week every time I’d turn on the machine I would get a “no signal” on my monitor and a black screen. More manual restarting and mashing buttons to try and get the thing to work. I returned that machine and got a replacement, and this one does the exact same thing lol. It’s shocking how bad these Alienware’s are. I will be returning this machine as well and hopefully finding something more reliable.