This is a great little camera that makes it a snap to set up and stream or conference. I have installed several Avkans cameras and every time its easy quick and easy if I ever need help or a quick answer, they are there with help. The image on these is nice and sharp, they easily feed into equipment with multiple connections and controls. I did a courthouse setup, but they would great for a church or meeting room as well.

A major university wants to use our classroom for remote classroom instruction. I have been tasked with researching, testing, and configuring our classroom for that purpose. I purchased the AVKANS 20X NDI Auto Tracking PTZ Camera. My area of responsibility is network administration, this is my first deep dive into telecommunications. Being unfamiliar with the camera I emailed Avkans support with questions. They responded almost immediately. We exchanged several emails when they offered to remote in and help configure the camera. Im in Pennsylvania, US, Avkans support is in China, a 12 hour time differential. They accommodated my schedule, which is unheard of in the tech support field. They have gone above and beyond my expectations. Technical support is extremely important to me and bad support will keep me from buying a product. I would have to rate Avkans support among the best, if not the best, tech support that I have encountered. I dont know how many more cameras I will need but if I do I will be buying Avkans cameras.

The camera works great for what I need, but the customer service is even better! Quick responses and provides help to fix whatever problems I may be having.

I purchased the AVKANS PTZ 30X for board and staff meetings at my job. It is truly a game changer! Smooth PTZ, a variety of connections, easy to set up and easy to use. I use the AVKANS joystick to control the camera over my network -- and setup and discovery was so easy. Ive already purchased a second AVKANS camera to add to my setup. Price is great too -- and the camera is just as good as the one I paid 5 times for in our conference room, but this one is portable! I am recommending that our church purchase this set up for our livestreaming. Very happy with this purchase!

Very happy with this camera for my church and also customer service was great on helping me set it up. I highly recommended for people who are starting there new Ptz services.

Fast shipping and perfect camera. :)

We are utilizing this camera in our church for the Auto Tracking feature. It is working very well for our application! The setup was simple. The downfall for us we operate on an all MAC system so we can’t fully access the windows based programs which would make it even easier for programming. The customer support has been absolutely INCREDIBLE! We are thrilled with all this camera offers and would recommend it, and even will purchase another!

To start, let me be clear, I didnt need tech support because of the cameras. It was a self inflicted wound. I attempted to reset cameras to default, but once I did it I could no longer access camera. I was in the middle of a production and could not afford to not have 1 of 2 cameras connecting. I sent an email to Avkans and received a reply Friday evening asking if they could connect via TeamView. I provided access and within an hour Jenny had be back up and running and provided a firmware update. The important things to me were: 1. Amazing fast response 2. Provided support to a camera that was out of warranty To me, this company and this person epitomizes what support should be about and what companies should be! Thank you Jenny and Akvans!! Give her a big raise!

I’d previously purchased the 30x version for our church livestream, and needed a second. We decided to pick up the 20x version since we weren’t going to need maximum zoom. The picture of this unit is good, and the user interface is decent enough for volunteers to get to grips with. Plenty of options to get the image dialed in. There are a couple of things to be aware of, though. The 20x version doesn’t use the same remote at the 30x, so you can’t add it as a second camera to that remote. Means you’re juggling remotes unless you want to set up another control method. The remote included with the 20x version does seem to be better than the 30x, with more options built in. The range is very short though, so we aren’t able to run the camera from our control booth using the remote, even though it’s only about 20 feet from our position. This can be resolved through the Ethernet control option though, so it’s not a major issue. For the price and functionality, it’s hard to beat these options though, and I’ve been very pleased with the unit so far.

The company has been very helpful and responsive. We bought the kit with the two cameras and the switcher for our new livestream set up at church. We added this camera and it matched perfectly. We mounted the new camera upside down and could just flip the image in the software. The cameras move smooth and zoom well. Very professional. If you buy the controller it can do hundreds of preset shots per camera and up to 6 cameras on the controller. Use OBS and YouTube and you are all set.