Beautiful image with an optical zoom. We set it up to 2 of these cameras on the AVKANS ptz controller via a POE networking switch connected to our Atem Mini Pro. Initially we could not connect the controller to the camera, we sent an email to the support email and had a response in a few minutes. Set the controller to DHCP mode. Then press Inquiry key Then enter the IP address of the camera Choose VISCA IP protocol Then enter the VISCA port as 1259. They Support is quick to respond and very pleasant.

i love this cam will be a great addition to my church system. great tech service. thanks

The AV-E20-NDI PTZ camera was bought as a gift for our church. The set up was very straight forward. I had some issues connect a network controller plugin in OBS to control the PTZ part of the camera. Jenny from AVKANS was very helpful and help me set it up. She was very responsive to my emails and helped me get everything straightened out in the end! The image quality is great! WE used it for the first time at church and the difference from our 10 year old sony handycam is staggering (comparing apples and oranges, but still)! We love the clarity even when zoomed in (had a little trouble focusing, but it may be the amount of light that we had and how far we had to zoom in). I would definitely recommend giving AVKANS PTZ cameras a whirl, especially when trying to make a budget. I would love to have at least two or three.

These cameras are used at our woodturning shop to allow an audience to watch our demonstrations on large monitors. The image quality is very good and the pan, tilt and zoom functions are great.

The cameras image was grainy the AI tracking did not work as expected. Over all a good PTZ camera for the price. Did not like the fact that you could not remote into the camera as other AVKans PTZ cameras, had to use the CMS software or remote. Ended up returning the PTZ Camera after using it once for our Church Worship Service.

To start, let me be clear, I didnt need tech support because of the cameras. It was a self inflicted wound. I attempted to reset cameras to default, but once I did it I could no longer access camera. I was in the middle of a production and could not afford to not have 1 of 2 cameras connecting. I sent an email to Avkans and received a reply Friday evening asking if they could connect via TeamView. I provided access and within an hour Jenny had be back up and running and provided a firmware update. The important things to me were: 1. Amazing fast response 2. Provided support to a camera that was out of warranty To me, this company and this person epitomizes what support should be about and what companies should be! Thank you Jenny and Akvans!! Give her a big raise!

Worked okay, but the NDI feature is mostly worthless. The video quality over HDMI was fine, but via NDI it was not great (makes sense since its NDI|HX @ only ~10 Mbps vs. Full NDI high bandwidth at ~100 Mbps vs 2970 (!) Mbps for 3G-SDI). Whats worse is the control latency over Ethernet is way too slow, both via their own AVKANS CameraCMS as well as NDI Studio Monitor, both over Gigabit Ethernet. Part of that is the NDI|HX protocol itself (full NDI or at least NDI|HX3 is much lower latency), but even with a direct HDMI feed it was too laggy for my needs, so its definitely an issue with the camera itself as well. Saving presets helps of course, but sometimes things still need tweaking and it was a pain to do so. Unfortunately the cheapest Full NDI cameras are $1900, so Ill just have to go back to a non-NDI workflow, at which point you can spend a bit more than this and get even better video quality (and hopefully workable control latency).

I had this camera for work but was unable to use it for a ZoomRoom. This camera is great and works as advertised, but we were unable to use it as intended because it does not support PTZ over USB. Our ultimate goal was to use the camera in a ZoomRoom, but we were unable to control the camera from the rooms iPad controller because the camera did not support PTZ over USB. However, this is an excellent low-cost PTZ camera with very good zoom!

Support was very responsive and was was to resolve the problem we were having quickly.

I purchased the AV-E20-NDI for use in our church service stream. So this camera is in its infancy because it E - economy version of its big brother. It has all of the basics of a PTZ camera with the addition of NDI built in. I needed some tech support right out of the gate and Jenny, from tech support, was very good you just have to deal with the time difference between the US and China. I could communicate with her starting at 8:30pm central time. They are working on a firmware update to fix a couple of features but the camera functions well without it will just be better. The NDI capability is great. It easily connected to my other NDI software (VMIX). I am using an open source software called Bitfocus Companion to control the Camera. You just set it up as a PTZOptics Visca camera and it works. I use Companion because our other camera is a vaddio conference shot which uses a non standard control setup and Companion can communicate with both devices in one place. I cant speak to the longevity of the camera yet. I went with all 5 stars because it just functions, they are improving it as we speak, support is responsive and it fills a niche area for smaller churches on a budget that cant afford the 1, 2, 3, 4, ... thousand dollar cameras.