I have been using many different cameras in the past, but this one is the best so far. I use this camera to stream to Zoom using OBS, and the main reason I decided to buy this is because you can use OBS to stream to different platforms. Recommend 10/10. And on top of all that the tech support is amazing, amazing response time.

The cameras image was grainy the AI tracking did not work as expected. Over all a good PTZ camera for the price. Did not like the fact that you could not remote into the camera as other AVKans PTZ cameras, had to use the CMS software or remote. Ended up returning the PTZ Camera after using it once for our Church Worship Service.

How do you locate the camera/s IP Address? The remote sent with the camera does not have a * or # key for *#4...

Bought this camera for use as a second camera for church streaming. Set-up was simple using NDI for the video. I was having a little trouble configuring the PTZOptics camera control, but an email to their support was responded to within 4 hours, even on a Saturday! Honestly, they do not have to support another companys control app, but they did, and quickly. This camera is a steal at the price.

The design and quality of the camera are really good and strong and was easy to add to the Ndi network we use. Unfortunately the tracking function wasnt useful for us. Overall: the camera is a good buy but for our purposes (4K) not good enough. Interesting to see is that the software for the tracking seems to be identical to the Ptzoptics tracking camera !! But for a much better price :)

Ill admit, Im not up to date with technology, especially entering a new world of PTZ cameras and video production. I had a couple user friendly issues at first, but customer service went above and beyond to help me. I would bet money that no other company would assist you with their products better than AVKANS. Im a customer for life. Perfect for churches, Im personally using it for a professional wrestling production. Can we talk about how much money this thing is going to save me on having to hire another camera person? Also, the PTZ motor in it is extremely quiet. No vibration when in use. I am planning to buy another one soon.

The company has been very helpful and responsive. We bought the kit with the two cameras and the switcher for our new livestream set up at church. We added this camera and it matched perfectly. We mounted the new camera upside down and could just flip the image in the software. The cameras move smooth and zoom well. Very professional. If you buy the controller it can do hundreds of preset shots per camera and up to 6 cameras on the controller. Use OBS and YouTube and you are all set.

I have three of these cameras and enjoy using them. The image is a little soft which is good for the complexion. They were easy to setup and connect to my controller (PTZOptics superjoy). The tech support has been helpful and fast. I have only contacted them for firmware updates and questions related to that. It will only track one person. If there are other people in the frame it may lock on one you do not wish to track. However, if that is the case you can take it off auto tracking and use you controller. The camera has smooth start and stop functions. I only wish they would put the smooth start and stop on their other cameras like the 20x and 30x. I believe it was money well spent.

Lens zoom is excellent for the small church. The PTZ function is near silent. Using with a joystick set to slowest speed, you can see steps when panning. The autofocus sometimes freaks out but not often. We usually click the joystick manual focus button to prevent that from happening. Using HDMI output to an ATEM simultaneously an ethernet connection to joystick with a display. Configuration was no too terribly difficult, but the instruction booklet was wonky and not exactly correct. We are powering this camera with a POE switch to reduce cable count. Overall, we are very satisfied with this camera.

I purchased this camera and am very pleased! Upon plugging it in at my church the picture quality was noticeably better than our other cameras right away! I needed some help setting up the auto tracking and tech support was awesome and super responsive! The tracking is great too from what I can tell. The prices are excellent! I am going to by more cameras...