How do you locate the camera/s IP Address? The remote sent with the camera does not have a * or # key for *#4...

I just ordered this camera and it was a breeze to setup. I used the PoE and NDI features so I only needed one Ethernet cable to run to it. OBS instantly detected the NDI stream from it. I also was able to get the OBS plugin for ptz control to work with the camera. We are excited to use it during our next Sunday service since we are upgrading from an iPhone on a tripod solution that is in the main isle of the church. This new camera will be mounted on the back wall out of site from everyone and with the OBS integration we will be able to control every aspect of the camera. Nice! The quality of the image is very nice as well. Definitely worth the price.

The Product works good......now that Jenny in the technical support group helped me understand about changing the IP address from DHCP to Static in order to enjoy the full features of the camera on my computer!!

camera is used in church setting and it is the answer to our prayers. picture is great

Review for AVKANS camera The AVKANS Camera is a great camera. It has very sharp and detailed features. The video and picture show very well. The support for the camera is great as well. I would like to thank Jenny AV for all the help with setting up the AVKANS Camera to work with OBS Studio software. Jenny AV got it working very fast with no problems! Thanks again Jenny AV for all of your help!!!! -- Dwayne Cox Macedonia Ministries Worship Center

Support was very responsive and was was to resolve the problem we were having quickly.

Tienen una excelente atención, a tal punto de ofrecerme respaldo para enlazar la cámara con el control PTZ vía TeamViewer. Calidad bastante aceptable en relación Calidad y Precio. Si quiere sacarle el máximo provecho a la cámara tiene que comprar el control PTZ Avkans, yo compré uno más económico y no tengo la función de velocidad de zoom y velocidad del pan y tilt ya que según el soporte técnico de Avkans el control que compré es para cámaras de seguridad.

I purchased the AV-E20-NDI for use in our church service stream. So this camera is in its infancy because it E - economy version of its big brother. It has all of the basics of a PTZ camera with the addition of NDI built in. I needed some tech support right out of the gate and Jenny, from tech support, was very good you just have to deal with the time difference between the US and China. I could communicate with her starting at 8:30pm central time. They are working on a firmware update to fix a couple of features but the camera functions well without it will just be better. The NDI capability is great. It easily connected to my other NDI software (VMIX). I am using an open source software called Bitfocus Companion to control the Camera. You just set it up as a PTZOptics Visca camera and it works. I use Companion because our other camera is a vaddio conference shot which uses a non standard control setup and Companion can communicate with both devices in one place. I cant speak to the longevity of the camera yet. I went with all 5 stars because it just functions, they are improving it as we speak, support is responsive and it fills a niche area for smaller churches on a budget that cant afford the 1, 2, 3, 4, ... thousand dollar cameras.

I purchased this camera and am very pleased! Upon plugging it in at my church the picture quality was noticeably better than our other cameras right away! I needed some help setting up the auto tracking and tech support was awesome and super responsive! The tracking is great too from what I can tell. The prices are excellent! I am going to by more cameras...

Excelente cámara. Cumple con todas las especificaciones publicitadas. Es importante descargar el CMS software desde la página de AVKANS para poder configurar la cámara, sobretodo si se conectan varias cámaras a la vez. En general es un producto de excelente calidad, fácil de configurar y utilizar. Lo recomiendo altamente.