Camera came in very fast and had it working in no time..... With one issue, the camera and software worked but we use OBS for livestreaming! I emailed the seller to ask if there were any tricks..... Within the day, the seller had tech support on it. They worked with me over an hour until they gotmit working and it wasnt even a camera issue but more OBS. Even after that, they did a personal tutorial with me on some of the features! Incredible camera and customer service!

Excelente cámara. Cumple con todas las especificaciones publicitadas. Es importante descargar el CMS software desde la página de AVKANS para poder configurar la cámara, sobretodo si se conectan varias cámaras a la vez. En general es un producto de excelente calidad, fácil de configurar y utilizar. Lo recomiendo altamente.

AI Tracking works very good and the camera replaced me having to do all the manual work.

I just ordered this camera and it was a breeze to setup. I used the PoE and NDI features so I only needed one Ethernet cable to run to it. OBS instantly detected the NDI stream from it. I also was able to get the OBS plugin for ptz control to work with the camera. We are excited to use it during our next Sunday service since we are upgrading from an iPhone on a tripod solution that is in the main isle of the church. This new camera will be mounted on the back wall out of site from everyone and with the OBS integration we will be able to control every aspect of the camera. Nice! The quality of the image is very nice as well. Definitely worth the price.

The design and quality of the camera are really good and strong and was easy to add to the Ndi network we use. Unfortunately the tracking function wasnt useful for us. Overall: the camera is a good buy but for our purposes (4K) not good enough. Interesting to see is that the software for the tracking seems to be identical to the Ptzoptics tracking camera !! But for a much better price :)

The Product works good......now that Jenny in the technical support group helped me understand about changing the IP address from DHCP to Static in order to enjoy the full features of the camera on my computer!!

Review for AVKANS camera The AVKANS Camera is a great camera. It has very sharp and detailed features. The video and picture show very well. The support for the camera is great as well. I would like to thank Jenny AV for all the help with setting up the AVKANS Camera to work with OBS Studio software. Jenny AV got it working very fast with no problems! Thanks again Jenny AV for all of your help!!!! -- Dwayne Cox Macedonia Ministries Worship Center

We bought three of these to upgrade our churchs Livestream. They are well-built and easy to control. The multiple simultaneous outputs are nice as they allow flexibility in having a multiview preview independent of our program feeds. I have used more expensive competitors, and these work just as well for our needs.

When we first purchased this item we had a minor issue getting things up and running. Tech support was Johnny-On-The_Spot. Since then weve enjoyed its ease of use and quality of image. The only issue weve ever experience before was because of our pastor, not the camera. He gets so animated (moves around A LOT!) that the camera would occasionally lose him because it couldnt keep up. I dont think an $8000 camera could keep up with him then. That being said, once again, Akvans tech support came to our rescue. Recently we lost connectivity between the camera and the CMS software because of a provider change. I dont know who the tech was by name, but the person was able to log in remotely and fix the problem. And there was no long wait for the support. Within a matter of hours they got back with us, and once logged on, identified the problem and fixed it. A-plus tech support. They never leave you hanging.

As we all know customer support is a hit or miss thing. Most companies couldnt care less about you and a tech issue you are having. To my surprise, AVKANS is unlike them. Very good support. Had an issue the other day and sent an email to their support center. Within an hour I received a reply, setup a Teamviewer session, and had the solution that fixed the problem. All from halfway around the world!! I cant get a local support person from another company to help me from their center 5 miles away!! Based on this level of support, I would have to recommend AVKANS to everyone. The picture is great, the zoom is fantastic, and the tracking capability is beyond belief. Add to that the support level, you cant beat it.