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kaz
31-03-2025Broadlink even sent me a replacement for the first one I bought. I thought it was broken but it failed just as miserably as the first plug. I spent hours trying to connect this plug and actually stumbled onto the proper sequence once. But the real problem is how easily the device resets itself and then you have to reconnect it again. I spent two more hours without success and went with a slightly cheaper competitor and I’d recommend any considering this plug to do the same. The competitors device was easy as pie but this plug failed as flat as a pancake.
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Tom M.
> 3 dayThe ability to add this to my Alexa smart home devices without having to add it to the Broadlink app first is so nice. Makes for a quick and simple setup.
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Larry in FL
Greater than one weekI have set up 3 of these, and thankfully, I still had the instructions for the 3rd one, because it is NOT straightforward nor simple...and I am a techie!! If I ever needed to set these up and did not have the instructions, it would be impossible. Physically, they are a bit large and while you *can* plug them in with something else in the other side of a duplex outlet, you will have an issue if the other thing is more than a simple plug.
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Tony L
> 3 dayTHESE ARE NOW IN THE TRASH WHERE THEY BELONG! Ive wasted more time on trying to get the Broadlink app and Alexa to discover these. I finally got them to find one, and within an hour it Alexa said it was unresponsive and remains that way. Tried 2 more but could not get them to be recognized. I have a background in computer system and have several other brands of plugs (along with numerous Echo devices) that I have connected to Alexa. Buy this if you enjoy being frustrated by devices that dont do what the manufacturer says it will.
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delowar
> 3 dayhad hard time connecting with alexa. once tired with google home it worked nicely
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Mikhail (T)
> 3 dayWhat to say about this plug, first I would love to say it’s an affordable option for anyone that’s looking to bring a little bit more of ease and technology into their life. Second if you are a beginner trying to get in to the Amazon Alexa system this would be a great add on to buying with your Amazon “Alexa” echo or your fire tablet. And lastly The value for your money is there it’s easy, very friendly, simple and beautiful design
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Adam Werking
> 3 dayIt makes my lights flicker sometimes.
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Grumpy Alabama Guy
> 3 dayIll admit to not trying many brands of outlets since the ones I did try tended to want an app and bluetooth to interact with Alexa. This one though, once on the network and the skill loaded into the Alexa app, works exactly the like the Amazon plug (for speed of response) for 1/4 the cost. Definitely will be buying again should I have a need for another smartplug.
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Prof. Raphaelle Leffler Jr.
> 3 dayKinda sketchy to set up.. but they work fine.. they make a noise everytime they are turned on or off.. it might trigger some ocd issues haha
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George Noren
> 3 dayI wanted to like this product. After all, Im into Smart Home stuff and have quite a collection of working smart things (even one of those Smarthings). First of all this was advertised as Not needing another app to clutter up my cell phone, but step 2 of the installation instructions (after powering on the unit) was to download the app to my phone. WHAT? Well, ok I can deal with that for the other promised benefits of easy to install and all. Unfortunately, it wasnt that either. I tried all of my tricks to getting recalcitrant smart devices to tow the mark, but could not get them to even respond to any connection request. Fed up, I sent them packing back to Amazon (thank you to Amazon for their really good return procedures). I may have been having a bad day, but these things were not ready for prime time. Save yourself some time, money and frustration and get something else.