Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Good sound quality, great display effect for 15.6” display

It is easy to set up

I use this hands free in my kitchen while I’m cooking. I love the speaker on this Portal and this a very solid piece of equipment. Love the “zoom” feature and how it “pans” the room as you move about in the room. If I want to play my Pandora music the speaker is great!! If I want to engage Alexa it’s all there!

Great when it is connected . Clear picture, nice sound. Sorry its going out of business. I brought my great grand babies one. Cost me a pretty penny. Now cant use. Cant see and talk to my greatgrand babies.

Overall the product works well for face time activities. Downloading apps is not possible it seems - which is a huge disappointment as they say you can do this. Otherwise seems to function fine.

Love it, love it, love it!!! Bought 2, this one and the smaller one, gave the small one to my sister for her birthday,, then I went back and got another big one for myself and my sister bought a bigger one for herself. I am going to purchase another one for another room in my house, I just love The Portal they are Alexa integrated. Life is sweeter with these wonderful screen quality, touch screen items. I am able to watch videos, movies, my family and friends on a big screen and safe the batter on my phone. I adore this product. Just so glad I lived long enough to enjoy this. My mother died in 2006, she would have loved the stuff we enjoy today, thank you Lord.

This system has already broken twice. Yes portal customer service replaced it, but same thing keeps on happening. The frame picture feature is worthless, no matter how many pictures you upload it always shows the same ones. I wish I would have realized before I purchased it. Tons of people complaining of the same problem all over the internet. On spotify there is no option to write down the song or artist you are looking for which makes it super inconvenient.

Moved to another city and being separate from my girlfriend recently. This device just makes it much easier for us to stay connected and feel being together with the high-quality camera and sound. The camera can be covered up when I am not using it. So I dont concern much about the privacy issue. It would be a great present for your remote friends, family, and lover.

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.