Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Being a technophile I think this is better quality than anything Amazon has put out. I purchased 2 portal pluss and while I wish I could call people also on Echo or Skype, the hardware is far better than Echo show (which I also own). Im not a huge fan of Facebook but the tech is sound and of great quality ( once again comparing to echo show) this is so far a better product than anything currently available and I hope that Google and Amazon take notice. The ability to transfer my call immediately to my phone is on awesome when I leave the room. Its quick and instantaneous and I dont have to think about it. If you dislike Facebook, I can empathize but great tech is great tech and this piece of hardware is fantastic albeit in this day and age I also dont like being locked in to a single communication system but I dont necessarily think thats Facebook fault. I want my hardware independent from any corp and let it speak on its own merit. We dont live in the 20th century after all.

Its nice to see family without holding your phone! You can see grandchildren running around and your kids reacting naturally to them.

The portal is very easy to navigate, I use it to talk to my granddaughter who can navigate through with ease as well and she will be 6 on Jan 22. My son wanted one for Christmas, so each house has one and we all enjoy it!!

I kinda really liked the portal in a way but in another way I find it not very functionable and it doesn’t leave your picture on for very long I find that you have to really go in several times to get it started plug it in unplug and plug it in and unplug it I paid such a lot of money for something that I can’t even use and I’m really really disappointed with it I’ve called Customer Service and asked him about it about the portal why doesn’t the picture all the time stay on and they told me that I needed to go in and take care of it with the settings which I’ve tried to do but it doesn’t seem to work so right now I am very very disappointed and I do not recommend it hopefully when they make a new one it will be better I’m out $195 for something that doesn’t even work and it really really disappoints me I wish that I could get a refund and it would be greatly appreciated I’ll even send the portal back I still have the original box and everything if someone could reach out to me that would be great my name is Tammy Cavers I purchased this item in January 2022

I just got the device. Made a few calls, call quality is great! Camera follow is OK but not great (doesnt follow fast enough, or becomes pixelated for a couple of seconds). The worse part is everything else, which is a bummer since the device is huge ad expensive, so I was planning for it to replace my Amazon Echo as well. Main issues: * Audio quality is not that good on high range, and the sub range is much better and stronger, so it feels uneven. * AI is super week. If its the Superframes (screensaver) algorithm of choosing my Facebook pictures, or the quality of the assistant, even lower than the stock Alexa. I hope all this gets better in time. * Lack of applications. Besides Spotify and Facebook watch there isnt anything much there. So bottom line, I with I would have bought the smaller set and use the device to just phone calls.

It’s ok

I use this hands free in my kitchen while I’m cooking. I love the speaker on this Portal and this a very solid piece of equipment. Love the “zoom” feature and how it “pans” the room as you move about in the room. If I want to play my Pandora music the speaker is great!! If I want to engage Alexa it’s all there!

I purchased this portal about a year ago to go live to facebook, I used it a few times and it was great. Recently, I went to do a live from it and they have removed the feature. If youre strictly using this for video chats, it is great. That was not what I purchased it for so now I have a facebook portal that does not work for what I purchased it for. Shame on the maker for removing apps that people specifically purchased this device for.

The video on zoom is great, but there is not an option to share screen when using zoom.

My husband & I really love it! There are many things you can do with it.