Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

My husband & I really love it! There are many things you can do with it.

This is such a great product. Useful as a communication tool to keep in touch with loved ones, but also for playing videos while cooking, great for games free music management. Highly recommend!

At the time, it was a good low price. Unit does have some bugs in it. Need to reboot at times. It does alot of stuff more than when it first came out which is good! I think further upgrades are no longer since this 1st generation is now discontinued. Good picture quality and size. I like the option for portrait and landscape viewing.

My son got one to be able to talk to his dad and stepmother who live states away. Surprisingly bigger than expected and quite pleased with the quality and clarity. Only reason I did 4 stars was because it doesnt allow photos, it said personal photos are not supported on this device

For many of you the reason why you buy this is for an easy way to do a Facebook LIVE but now they have removed that app and you cant even use it for the reason why it was made. I contacted PORTAL, which has now separated off from Facebook and they said it wasnt their department. Ive tried reaching out to Facebook but they have not replied. if you buy it for ZOOM or for Workplaces then go for it, but the main reason why most people buy this device it can no longer provide that service. If I could return it I would!

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

When I spoke with people at the store it was my understanding that I would be able to hook and connect up with my existing Amazon speakers throughout the house. So far that doesn’t seem to work otherwise it’s a great product.

The Video conferencing is the only reason Im giving this one star otherwise this doesnt even worth the one star, Im upset of it because it lacks a lot of a very basic functionalities that are available on similar products, I use the echo show 2 all the time, and this device cant do 90% of what the echo show 2 can do. How could it be better? well the number one thing that I need to be able to use it is keyboard/mouse support. You can browse the web on this device, but with the touch screen its very annoying with the onscreen keyboard. Apps, very limited apps, not even a Facebook app, come on! Its totally locked, so you cant add apps from other sources. You cant do anything with the Camera, its only for calling someone on your Facebook friends list who also have to be on a mobile device or another portal, you cant communicate with a guy using Facebook from a laptop for example. You cant stream, take a picture, or use it as a mirror, because theres not camera app even. and the price, I got it on discount and Id kill my self if Ive bought it retail because it totally doesnt worth it. So again if you only want to video call someone who happen to have a portal, then this might be a good device for you if you intended to do a lot of video calls other wise dont bother.

It is easy to set up

Portal is great! Amazing clear camera that follows you and pans out to include others as they enter the room. We can now celebrate with my parents who are 3000 miles away! It really is like they are in the same room! Sound quality on the Portal + is nice too, as are the Alexa features that are built in. Calls are encrypted and there is a camera cover as well as an on/off switch for the microphone. For the crazy conspiracy theorists out there that choose to return this simply because of the Facebook name....better return your Smart TV, turn off all your cell phone apps, return anything Ring, Alexa or Google related..... better yet, maybe you should consider living off the grid because the future is here!