Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

Arrived very fast, this product can support great video calling experience

It’s ok

Bought this large portal for my dad and the smaller size for us and each one of our adult children. We absolutely love them! It is almost like being in the same room and we can all be on the call if we choose. It is very easy to set up and use. You can easily add additional people to the call.

I bought this for my daughter for Christmas and we love it. I can visit with my grandsons and see my new granddaughter in full screen rather than on the little camera on her phone. It is hard to explain all of the great things it can do because it is at my daughters house in Alaska, but my grandsons can call me anytime and we video chat to our hearts content even though we are many miles apart.

I purchased this portal about a year ago to go live to facebook, I used it a few times and it was great. Recently, I went to do a live from it and they have removed the feature. If youre strictly using this for video chats, it is great. That was not what I purchased it for so now I have a facebook portal that does not work for what I purchased it for. Shame on the maker for removing apps that people specifically purchased this device for.

Absolutely amazing video calling experiencing. My parents dont use Facebook much but with the product they can see most recent photos posted to Facebook automatically on the device. Think of all the electronic photo frames that go useless and boring since they show same stuff over and over, and imagine how much better it can be when it shows fresh photos instead. Hardware definitely is top notch and Im looking forward to see what software improvements come to the product.

Sometimes the voice recognition algorithm thinks it should turn on the device and a picture appears. It shuts off nicely when asked to however. The system works great with our family in Washington DC. They have one too, and we love the fact that the camera behaves well in all types of light and can follow and zoom to keep us in frame. Great product!

Does require reasonable upload speed in order for picture quality to be good (say 5MB+ or so). If you or the other user has DSL, picture quality will be bad.

I’m so confused and annoyed! I purchased this and was so excited to try it out. I’ve had the Original Echo Show since it’s been out and I’ve loved it! It’s been acting slow and out of date recently and so I wanted to update to something new and I was going between the Echo Show 10 or the Portal Plus and I decided on the portal plus because I loved the bigger display screen. I get it and I’m in love with it until I started trying to use the basic features that my Echo Show had because the Portal Plus has Alexa built into it. The portal plus is terrible! I asked a few of the basic questions. “ Hey Alexa/Portal, connect to my phone “ It wouldn’t work and I had to go to the device and click on my phone or go to my phone’s Bluetooth settings and click on the device to connect them. “ Hey Alexa/Portal, call whoever “ It said I had to connect my contacts when I already had all my accounts logged in and active. “ Hey Alexa/Portal, play Spotify “ It never worked either. It doesn’t play my music unless I connect it from my phone. So that’s makes this device almost pointless if I can’t even ask for the basic question that everything else can do. It doesn’t even have a drop in feature like the Echo Shows but it has Alexa built in!? Okay… I’ve had this device for about 2 weeks and I get home yesterday to see that my device completely reset and I had to re do everything! So I decided to go ahead and return it and exchange it for the Echo Show 10. I know it’ll do better. Really sad if you ask me. Very disappointed.

My In-laws live overseas and they are of old age. Bought two and, after setting it up, sent it to them. Just at the push of button, we can do a video call with amazing sound and video quality. Highly recommend.