Facebook Portal Plus - Smart Video Calling 15.6” Touch Screen Display with Alexa - Black

There was no dislike, I love everything about Portal, because it does numerous OF things

First off, it deserves more stars if ALL you need is to call (whatsApp) another person. Kids or parents. If you are looking for a device for your home office - stay away. Pros: - looks great. Good quality screen (rotates) and a camera - connects to Bluetooth devices (e.g. keyboard, mouse, etc.) - easy to use Cons: - no 3rd party voice or video calls supported. No jabber, no Alexa calls, no skype, no sip, no google. Nothing. - device recognized by a phone as a bluetooth speaker. You cant use it as a speakerphone with you cell. - you cant call a regular phone number (even with a fee). - it doesnt support Webex meetings. Helpdesk says that theyre working on it, but no ETA. Webex (via website) does not recognize microphone / speaker, or camera. No MS Teams support, no google meet. - do you want to use it as a photo frame? Only with your facebook photos. - very few applications. 10? Useful? 2-3 max. - no email client, no calendar. Yes, you can open outlook 365 or gmail in a web browser but this is not the case. - Alexa on this device is handicapped. Most of commonly used functions not supported. - Although it is an android device, you cannot install apps from the play store. Actually you can - but you cant access them after the installation. This is the first time I decided to return an electronic device. I am done with it 3 hours after unboxing. Ugh.

This is our 3rd portal we love it so much. We gifted our other 2 to our niece and nephew who visited on different occasions. Like my son, they were obsessed with it dont have Amazon where theyre from. Were able to keep in touch with our family via messenger and Whatsapp while all being logged into our separate accounts. The photos of our choices are displayed on the screen when its not being used. Im also able to join zoom for our club meetings and change my background. My son and I call his cousins and read stories to them. There are so many to choose from. We also have lots of silly filters and cool backgrounds to use while on the videos calls. The camera follows you wherever you go, and you can change that if you want to. The audio gets so loud. And the portal is very solid!! Highly recommend it.

Great product, video calling my friends is fun, specially when my mom and my sister live far away

I like being a hands free device, I like when it chases me around the area and I like the crisp screen. I dislike that sometimes have to shout Hey Portal to be heard and I dislike when it gets lost in some rare occasions. Overall, I like it and I wish it keeps evolving.

The device functionality is actually pretty cool, when it works. But be prepared - it’s terrible in a mid-range WiFi area. You basically need it to sit right next to your router, which limits where you can actually use it. We placed ours in our kitchen, only one room away from our office where the router is, and all day long kept hearing pulsing sounds from the Portal as it disconnected and reconnected to the network. At first, Portal’s customer service was responsive and helpful, until I sent them a video of the problem and they handed me to one of the “technical experts” who basically repeated the same troubleshooting process as their frontline staff. Subpar product with subpar customer service. Wouldn’t buy again.

Love the size for video calls. Easy to see everyone in the room. Video calls are nice quality. Love it for talking to kids that are far away. Hate that can’t rename Alexa on this device ( grandsons name is Alex - makes it difficult to say his name, also it picks up to many cues from the tv ). Difficult to adjust volume for Alexa. Either too loud or too quiet. Strange as it is fine for video calls. Sometimes it overhears something and makes calls out of the blue. I keep the microphone and camera off and covered unless using. For video calls I would give it five stars. Love it for that.

I love it! It’s not a full service Alexa but I love it! We got the big one because my husband was deployed when our baby girl was only 5 months old she is able to clearly see daddy on the big screen and has made this so much better for all of us!

My grandbabies moved out of state and I got 2 of these to keep the connection. We call each other all the time and its so easy to play games. We even get Alexa in on the fun, my grandkids will tell Alexa to play a song and we all just dance all around the house and just like its suppose to the Portal follows us. Sometimes we have to be sneaky when were trying to play hide and seek so Portal doesnt follow us and give up or location before the other peeson is done counting. If you need to stay connected this is an amazing option.

This product was easy to program. If I got stuck on an item, customer service was very helpful to resolve