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Joe Choq
> 3 dayWorks as advertised nothing to dislike
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Friends In Service of Heroes
> 3 dayHappy with the product.
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Kyle Scott
> 3 dayI bought this to control a small water fountain heater and a 500W halogen light for my chickens, whose coup is about 75 feet away from my house, where the electricity comes from! My extension cord has only one outlet at the end (as most do) and I needed a way to control both appliances - independently - with a single plug. This product DOES accomplish what I needed, but only after hours of painful setup. First, your wi-fi modem/router must support 2.4 GHz. Most routers support multiple bands/frequencies, but most people create only 1 wi-fi network in their homes. I had to literally go into my routers settings, and create 2 networks; wi-fi network 2.4 GHz and wi-fi network 5.0 GHz. Once I did this (over an hour!), I was able to connect to the plug via the HBN Smart app on my phone. I then spent another 2 hours resetting all of my wi-fi connected devices (5 Alexas, 2 Chromecasts, 2 thermostats, etc...) to the newly created networks! What fun! The HBN Smart app asks you what kind of device youre trying to connect! Are you kidding me? The app cant detect its own products? Anyway, finally got it working and the app allows you to control each of the 3 outlets/switches independently. Awesome! Unfortunately, this doesnt seem to be the case using Alexa to control the device via the HBN Smart Skill. As far as I can tell, Alexa can only turn the entire plug On or Off as a whole - not the individual outlets. I have the question below pending a response from the manufacturer - so Ill keep you posted. Question to HBN: I purchased HBN Outdoor Smart Plug, Wi-Fi Heavy Duty Outlet with 3 Independent Outlets, model U130T. The HBN Smart app allows you to control each of the 3 outlets separately, which is great! Unfortunately, when controlling with Amazon Alexa via the HBN Smart Skill, the ability to control the 3 outlets separately is no where to be found. It seems you can only control the power for the entire unit as a whole. Perhaps Im just not seeing how to accomplish this but, if its possible, can you please provide detailed instructions on how to do this? Thanks Kindly! Kyle Answer 12/2 1:41PM EST from Darren with BN-LINK Support Team: We will forward it to our engineer and see if he can remotely fix the issue. Thanks. Best Regards 1/24/2023 Update: As of approximately 1/1/2023, Alexa began recognizing the individual outlets (outlets named in the HBN app). Not sure how - not sure why - just suddenly started working so I upgraded my rating from 2 to 3 as I still endured the pain of reconfiguring my network.
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Susan Pace
> 3 dayBought this to run outdoor lights. It came in a plastic bag with no instructions. Went on you tube and found a very helpful video to connect to my Alexa, but it would have been nice to have the app that I needed to download in the package. Working as expected.
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LS2001
> 3 dayProduct sent originally was not the right one. I went back to the company (BM-Link) directly via email. Darren got back to me immediately, took care of relaxing the product with the right one and then followed up promptly to make sure I was satisfied. Great product that can be used for outdoor applications with three individually controlled outlets. But even greater customer support.
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william east-peters
> 3 dayThis product could not be more useless. The app is not user friendly and you have to tell Alexa to play nice with it and then within a few hours it disconnects. The app stated the connection was too weak. It was well within range of my Wi-Fi. Would not recommend. I returned them. edit: after receiving a new one from the seller, it works great! this device sits outside in the snow and rain about 40 ft from my router and it has stayed connected. I would have given it 4 1/2 stars if possible only for the fact that I cannot control each plug separately like my other outdoor wifi plug.
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Debbie Douglas
> 3 dayUsed out doors for multiple devices
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Honey13
> 3 dayProduct arrived on time and package is as it appeared. I found it easy to install app and get it set up. Used it last weekend while out of town and it worked. I came home to plants that were happy. Definitely will purchase more.
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Lee Van Voorhees
> 3 dayOutdoor string lights. I want my iPhone to be able to control the lights. Contacting the Mnf, TP (?) and having them take me steps by step thru the installation process, did not help. I actually bought this product thru NewEgg, and they have refunded my investment, to their credit. But I still need an outdoors waterproof Smart plug and dont know where to go. Ive tried 3 different plugs, iPhone cant add the device to their App. Called Apple, they said to call the mnf, I did, to no avail
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Chris
> 3 dayIT works great. Not sure what else to say. Easy to setup, took just a minute, and voila.. it just works. Thats great. ty