Might be a personal thing but I had an easier time setting it up on android than iOS

I read the reviews prior so I knew I needed the Smart Life app. It took a few minutes for Alexa to pick up on the signals but it finally connected. I love how I can turn one outlet on without the other one.

I got this plug for my bearded dragons lights as I will be out of state for a weekend and I cant torment her with keeping the lights on 24/7. I tried to see if I could turn the lights on and off from my office at work (literally not even 5 minutes away from my apartment) and it says the plug is offline. The automation I set up to turn the lights off at 12am and on at 9am, did not work. I was so excited for this to arrive because I would feel confident her lights would go on and off each morning and night but now I am terrified I will come back from my trip and my bearded dragon will be frozen to death if the lights havent turned on. If someone would be kind enough to help, that would be great but in the meantime...might have to put her through the pain of having her heat lamps and UVB light on for the Friday, Saturday, and Sunday I am gone. Wifi and internet speed consistently show they are top notch and full speed so there is no reason for this to be happening. Might have to return this and just go for a manual timer plug. I liked the remote one as I could have the security of knowing her lights were on and off every night.

i had a hard time setting this up i had to use a different app to make the original app to work. once its set up it works great no problems nor glitches perfect for lights.

Bought this smart double plug to control under cabinet LEDs in our kitchen. I was already frustrated that the lights were taking 2 outlets and I didnt want to have to use 2 smart plugs - this was the perfect solution! It plugs in to a single plug and was super simple to set up with our Google Home. Its been about a week and so far no issues, just a much more convenient life! Will definitely consider HBN smart plugs in the future because their systems are so simple to set up and their configurations are so unique.

First, the it could be much better news: The documentation, pictures, manual (if you can call it that), etc, are incomplete, unclear, etc. For example, my specific product isnt list on their site, there isnt a picture of my product, the app tells you to do things that are impossible (press the reset button when there is no such button), etc. Now, the good news: Once you understand how to get it connected (that is, the setup stuff), SO FAR, its really a great product! The apps button turns the light(s) (or whatever) on/off very smoothly and quickly. I had a couple lights that had switches that were hard to reach and/or twist. With this little gadget, I can use Alexa, the app, or the buttons to turn those lights on/off. Beef up the administration/infrastructure and youll see lots of 5-star ratings.

I couldnt figure out how to connect it to my phone and set it up, not user friendly, no instructions, but once its set up it works well. You need a tech friendly friend to set it up.

Great purchase, I use them for tumbler turners so that I can set a timer and turn them off automatically. Space was a hot commodity in my plug in spots, and this took care of that. Its slim enough to be able to allow a socket on either side to still be fully free.

I cant find any instructions that seem to work. I will keep trying as I think they will be great should I get them synced. Having trouble with Alexa/Amazon account syncing too.

Bought these to help our home look like were home while we will be traveling out of the country. for a few weeks. Bought them early enough so we could learn how to use them and actually see how they work prior to leaving and they do exactly what they say they do with ease. To find a pack of 4 for the price was incredible, square ones work so much better than round ones because the round ones take up too much space that you cant use anything else in your outlet. Get then before theyre gone!!