Works fine but I had to download a whole new app as it wouldnt recognize my current app where I control the rest of our smart plugs.

Very easy to connect to my Smart Life app and easy to set up.

Just what i needed, working from home recently redid my home work desk. got a real desk and put 2 lamps on the corner. was getting cumbersome reaching over to turn them on and off. got this plug and now have it set on a daily timer to automatically turn on and off. setup was a little wonky as others have mentioned. opened the smartlife app which i use with other smart outlets to setup. found it tried to connect got an error, tried to refresh and nothing. But went back to the homepage and there it was and worked flawlessly. not sure if it was the app or the product but its all good now.

I use these with Smart Things and IFTTT to create a remote trigger to control room heaters. I think they work perfectly.

I got really frustrated trying to set up these plugs. I intended to connect them to my Alexa, but the initial HBN app connection was so confusing that Im worried the Alexa set up will be just as painful. I was stuck on one of the first steps because it told me to turn the outlet on with the power button. Not sure why it says that because there is no power button!!! My husband had to step in and figured it out for me, and thank goodness for him. (Instead of a power button, you just hold down one of the front arrow buttons while its plugged in until it flashes blue. At that point, the app should detect the outlet and the setup is straightforward from there) Despite the headache, so far I really like these plugs. Believe it or not, but the painful setup wont deter me from buying more smart products made by HBN.

First, the it could be much better news: The documentation, pictures, manual (if you can call it that), etc, are incomplete, unclear, etc. For example, my specific product isnt list on their site, there isnt a picture of my product, the app tells you to do things that are impossible (press the reset button when there is no such button), etc. Now, the good news: Once you understand how to get it connected (that is, the setup stuff), SO FAR, its really a great product! The apps button turns the light(s) (or whatever) on/off very smoothly and quickly. I had a couple lights that had switches that were hard to reach and/or twist. With this little gadget, I can use Alexa, the app, or the buttons to turn those lights on/off. Beef up the administration/infrastructure and youll see lots of 5-star ratings.

Took 30 seconds to get it integrated and working. Super fast works awesome and I love it!!

Pay attention because it only connects to 2.4 which can be a pain, but it does work as advertised

This dual plug has terrible instructions and setup. Ive used many bluetooth and Alexa products. This one is so bad I had to return it. Every step along the way, which is many, to get it automated with Alexa was not straight forward, was confusing, did not work, or otherwise caused problems. The instructions are tiny lettering and non intuitive. I could not find the starting point. There is a link for online PDF instructions. The link goes to their home page and no further. No help. I found the app and installed it. The setup showed about a dozen different plugs. No model numbers on mine of the dozen in the app. None of the ones in the app looked like my dual plug - they were all single plugs. I tried the auto setup but the device did not appear. Eventually, I found tiny page numbers on the instructions and each page is only a half page so 1-9 goes along the top half and 10-18 along the bottom half. Then another 18 mini pages on the backside. If you just try to read the instructions you go from step 1 to step 10 to step 2 to step 11. Very confusing. I skipped the NOTE to hold on/off for 5 sec for factory reset since it was a new product. Next step - status based on blinking lights - didnt help because there were no blinking lights. Back to factory reset. But holding down the button did nothing. I tried the second button, that did the trick. Now theres a blue flashing light. Back to the app. The device showed up in auto setup. I had to enter my wifi password for the app, then again for the device. Setup timed out. I had to enter the wifi password again to retry. Timed out again. You get the picture. Eventually I copied that password so I could paste it in each time. I took several tries before the setup actually worked. Now for Alexa setup. There is a link in the app to setup Alexa. I tried it. It took me to a page that said if youre seeing this you need to update your app. I went to the app store. Looks like I have the latest version thats 1 year old - no updates available. I realized that HBN were amatuers and decided to return the product at this point. Im trying the Govee product, and theyre worked for me in the past.

I have my bedside lights controlled with these and all I have to do is tell Alexa to turn on the lights. I had the other one for my Christmas lights. They was easy to set up. Ive had no issues.