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Ashley Butler
> 3 dayBought this smart double plug to control under cabinet LEDs in our kitchen. I was already frustrated that the lights were taking 2 outlets and I didnt want to have to use 2 smart plugs - this was the perfect solution! It plugs in to a single plug and was super simple to set up with our Google Home. Its been about a week and so far no issues, just a much more convenient life! Will definitely consider HBN smart plugs in the future because their systems are so simple to set up and their configurations are so unique.
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Raj
> 3 dayI bought the 2 outlet smartplug since I see mixed reviews. I tried pretty hard to get these to work on my fish tank and couple of other outlets. When I would turn off the fish tank pump I tripped all four sets of outlets that I bought and they would turn off momentarily and turn right back on like a power loss situation. This was the only reason way I bought these, but it defeated the purpose. I did talk to customer service and I switched from the hbn app as stated in the instructions to smartlife app. However, even with the switch of apps this still did not work. They did offer a replacement, but for me to ship back the old ones cost half the price of buying new ones. My loss is your lesson learned. Pick another brand if you plan on using both outlets on the plug.
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Clyde Kaddiddlehopper
Greater than one weekI really like these smart switches. The smart phone app is great. Why pay more when these will get the job done well. We have a fountain in our entry way. I dont want it to run while we sleep -- an easy program schedule has the fountain and the spot light turning off and on in unison. Especially during the holiday season, save money by programming a schedule for lights to turn on/off is sooo easy. I couldnt be happier. I bought 3 of these switches and have them all working for me.
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S. Lesko
Greater than one weekThis smart plug works well, but setup was difficult requiring a number of non-intuitive steps to finally link to Alexa.
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Chris Slade
11-06-2025I love how easy these are to set up. I purchased some from another company and I have to struggle to get the app to find those. I ended up replacing them all with these. I like having two separate plugs. There are some that are set up with one plug on a timer (lamp, wax melter, etc) with the other one always on. When I bought a new router it took me 5 minutes to reset them. Most of that time was getting around furniture to the plug. I havent had any issues if the power goes out. they just automatically reconnect. I havent figured out how to connect to my Alexa, but it works fine with the app on my phone. Plus, this way I can turn the lights on and off no matter where I am so it looks like Im home. Definitely worth the money.
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Randi
Greater than one weekI got this plug for my bearded dragons lights as I will be out of state for a weekend and I cant torment her with keeping the lights on 24/7. I tried to see if I could turn the lights on and off from my office at work (literally not even 5 minutes away from my apartment) and it says the plug is offline. The automation I set up to turn the lights off at 12am and on at 9am, did not work. I was so excited for this to arrive because I would feel confident her lights would go on and off each morning and night but now I am terrified I will come back from my trip and my bearded dragon will be frozen to death if the lights havent turned on. If someone would be kind enough to help, that would be great but in the meantime...might have to put her through the pain of having her heat lamps and UVB light on for the Friday, Saturday, and Sunday I am gone. Wifi and internet speed consistently show they are top notch and full speed so there is no reason for this to be happening. Might have to return this and just go for a manual timer plug. I liked the remote one as I could have the security of knowing her lights were on and off every night.
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Dr. Werner Langworth
> 3 dayLove the product and end result but SO frustrating to figure out directions for set up. Needed to use apps and Alexa internet source etc. Finally before giving up completely I found directions on You-Tube which were easily followed. So yes now I can ask Alexa to turn on 2 things whenever I want them one. Works great
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KathyB
> 3 dayJust received my dual outlet smart plug. I downloaded the the Smart Life app and was connected in a few minutes. I also set up timers for both plugs in less than a minute. Very easy.
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Sunny Dodds
> 3 dayThis item was pretty easy to figure out, and easy to install. I wish the app had a way to put the plug in the room or area of your home it is installed in to make it easier to control with Alexa, but thats not extremely important. I can control it, I just have to take a few extra steps. Double sided plug makes it easier to control two devices with one plug. Not great if you only have one thing to control in an area. For example, if you want to use a fan in your bedroom and have nothing else to plug in the socket to control with Alexa, I dont suggest using this socket. Maybe use a lamp or something in the other side. Its wasted with nothing in it.
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Ericka Shields
10-06-2025I have six of dual receptacle model and they are far and away the best Ive tried; several brands have done very poorly here, notably Wemo, they cant seem to find the devices, although there is a strong signal, and moving them often required reinstalling which was tedious; in contrast these work flawlessly, the Bluetooth feature immediately finds the device bypassing the need to manually install, and onces you given your WIFI password once youre good to go for the other devices. The software adapts perfectly to changes. I plan to purchase light switches as well.