I purchased a single and a double pack to use for automating our indoor christmas lights. One of the plug units does not work at all. The other two work once connected. I cant reach customer service by phone and will need to figure out how to return or exchange the non-functioning unit. A bit bummed that it is not easier to contact customer service at HBN directly. The number just rings and disconnects

Bought these to plug in the Christmas lights and decor and made it extremely handy to turn them on/off. No more bending awkwardly behind a Christmas tree to fumble around for a plug or on/off switch. Ill be using these for lamps and other electronics that dont need to be on all of the time...like a treadmill and/or printer.

It has light indicators if it’s on or off. The apps can control wall plug and extension plug. You can control each plug in the two outlets. App has count down and specify time schedule. It can have many schedule for each plug. You can control many outlets and give it a name to organize. I bought one to start and I have three of them and an outdoor extension. Good price! Support good product and seller!

I use this to control the light on my fish tanks they are on a schedule all of which is programmed on your cell phone or tablet device viva a application…. This product only works for lamp with a on and off switch or if you plug them in and they turn on if they physically require your assistance this product isn’t for you.

I bought 2 sets of these. The genius 12 yr old had no problems setting it up with his Alexa in his room. I wasnt able to set up the one for my living room.. it requires downloading an app, then marrying up Alexa and the app. Too complicated for me. I gave up and bought another kind that didnt require a separate app to work through Alexa in my living room.

I watched videos on Amazon, YouTube and others on YouTube that a QR code on the package directed me to along with reading the enclosed instructions that were in the package. It still took me over two hours to set it up to work remotely. Once I got there it worked as well as any device I use with Alexa and theres the convenience of in effect having an added outlet. Id buy it again.

Youre better off buying the real Alexa. One of these stopped working within 4 days of installing.

Love the product and end result but SO frustrating to figure out directions for set up. Needed to use apps and Alexa internet source etc. Finally before giving up completely I found directions on You-Tube which were easily followed. So yes now I can ask Alexa to turn on 2 things whenever I want them one. Works great

This dual plug has terrible instructions and setup. Ive used many bluetooth and Alexa products. This one is so bad I had to return it. Every step along the way, which is many, to get it automated with Alexa was not straight forward, was confusing, did not work, or otherwise caused problems. The instructions are tiny lettering and non intuitive. I could not find the starting point. There is a link for online PDF instructions. The link goes to their home page and no further. No help. I found the app and installed it. The setup showed about a dozen different plugs. No model numbers on mine of the dozen in the app. None of the ones in the app looked like my dual plug - they were all single plugs. I tried the auto setup but the device did not appear. Eventually, I found tiny page numbers on the instructions and each page is only a half page so 1-9 goes along the top half and 10-18 along the bottom half. Then another 18 mini pages on the backside. If you just try to read the instructions you go from step 1 to step 10 to step 2 to step 11. Very confusing. I skipped the NOTE to hold on/off for 5 sec for factory reset since it was a new product. Next step - status based on blinking lights - didnt help because there were no blinking lights. Back to factory reset. But holding down the button did nothing. I tried the second button, that did the trick. Now theres a blue flashing light. Back to the app. The device showed up in auto setup. I had to enter my wifi password for the app, then again for the device. Setup timed out. I had to enter the wifi password again to retry. Timed out again. You get the picture. Eventually I copied that password so I could paste it in each time. I took several tries before the setup actually worked. Now for Alexa setup. There is a link in the app to setup Alexa. I tried it. It took me to a page that said if youre seeing this you need to update your app. I went to the app store. Looks like I have the latest version thats 1 year old - no updates available. I realized that HBN were amatuers and decided to return the product at this point. Im trying the Govee product, and theyre worked for me in the past.

This works wonderfully, but the directions to connect to alexa were not straight forward and difficult to figure out.