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Emily Trevino
> 3 day7 days after the return to seller window closes...the screen began glitching!!!!
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H. B
> 3 dayNO FINGERPRINT READER. VERY FAST GOOD COMPUTER NO LAGGING. BACKSPACE KEY HARD TO GET USED TO AND BACKLIT KEYBOARD GOES OUT EVERY ONCE IN A WHILE MAYBE DUE TO POWER SAVING FEATURES. Had it for 2 years now and no issues. I don’t save anything on this computer, I save everything to the cloud. I also don’t download demanding computer programs into it. Just necessary and safe programs from school. To add, I never go on shady websites, only main stream ones. Take care of your computer and it will take care of you!
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Bibk R
Greater than one weekIve been using Dell XPS 13 with similar configuration for few years and wanted to try something different this time.
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Prof. Destin Bahringer I
> 3 dayBought this laptop brand new about a month ago to use for school (zoom lessons, email, some excel, etc.). Unfortunately, this computer is SLOW and the screen starts to continuously glitch everyday until I restart. When sharing my screen during a meeting, the computer completely freezes. Not reliable.
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Mary Ann
> 3 dayMany things I love about this laptop. Great battery life, it is lightweight it is touchscreen and has tablet mode. I picked it because it had a backlit keyboard. I am annoyed at the placement of the power button it is on the side where you grab the laptop to move it and I keep bumping it and turning off the computer. Getting knocked out of Zoom meetings is really annoying. I will deal with it but will definitely think about this when I am looking for a new computer.
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Jimi
Greater than one weekWe have several laptops and tablets in our household, but this is my first convertible.
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Michael Tew
Greater than one weekI absolutely love this laptop. Clean, light and very responsive. Im still waiting to get a pen for it so I can get to drawing. With everything Ive done with it so far I foresee few if any problems. I have streamed my Xbox on it and it looks great, I definitely wouldnt try to get any serious gaming going on it, but for what Im mainly using it for, it has far exceeded my expectations.
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Cynthia Ortiz
Greater than one weekGreat laptop it was very easy to setup and is very light and convenient. The only thing that bothered me was the mouse pad because if you barley tap on it, it starts to mess with screen and changes where I was at so just gotta be light with it. This was my first ever laptop purchase and I’m very pleased with it. Thanks
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CastletonTrader
08-06-2025I specifically ordered this because it promised windows 10 but it came with windows 11 installed and no backdown ability to windows 10. I tried it to see if I could keep it but windows 11 is horrid. It doesnt let us do simple things like download something directly to the desktop and it has encrypted stuff so that we cant use our external hard drives for backup because they arent encrypted. I hate to lose all the work I did moving my files to this PC but I have decided that the future with this PC would be horrendous. I am resetting it and returning it.
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BV Claire
Greater than one weekThis laptop starts up in about 10 seconds and is ready to use, and only takes a few seconds to shut down. I was able to easily customize Windows 10 for my own preferences, and to delete the apps I didnt want. I didn’t connect to the internet until I was able to review the system. It gives you the option of creating a Microsoft account if desired.
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