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Z-money
Greater than one weekHad this for about three months. Nice laptop. Touchscreen nice touch. Power button stopped responding yesterday. Will have to send in for a repair. Can’t say it’s dependable.
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Morsecodr
> 3 dayThe laptop worked only for one day. This laptop wouldnt turn on even with a fully charged battery. After several attempts and hours it turned on but I was afraid to keep it after contacting tech support. Additionally, the tech stated the laptop only had 4 months remaining on the HP/manufacturer warranty.
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AnnLD
06-06-2025I’ve been buying HP computers for many years. I usually have them custom built, but this time, I took a Prime Day deal that was too good to pass up. Once I got everything set up, the computer is exactly right for me in every way except the built-in mouse. There’s plenty of storage/memory, the touchscreen works well, graphics look sharp, the screen is just the right size, and I love the 360 convertible feature. I don’t use the tablet mode often yet, but it makes watching videos and playing online games easier. It was easy to set up my preferences for what to do when I turn the lid in different directions. The laptop is lightweight and easy to tote around. The power button is on the side, which can be inconvenient. I have unintentionally put my computer in sleep mode a couple of times by picking up the laptop and inadvertently pressing that button. I have changed the setup so that nothing happens when I hit the power button.
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Amanda.
> 3 daySuper easy to use. Ive been really impressed with this laptop so far. I didnt think I would like the tablet mode but the screen is so big and easy to use even with a keyboard. Im going to buy the pain separately but this is a great value.
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Masterchief
> 3 dayThis 2in1 is awesome. I went with the i5 just to make sure my games will work with. I got it in 1 day too! Thanks!
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Sheree
Greater than one weekSo far its working great! Love the touchscreen
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Nancy M.
> 3 dayThis computer runs as poorly as the one I bought a few years before for less than a third of the cost of this one. Very disappointed
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Alex
Greater than one weekI got this on prime day, when I got it and started to configure the laptop settings the “brightness” for the screen at 100% is very dim. It has amazing resolution for videos, but the 100% of brightness is actually like 85%, it is dark. I can’t change it.
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Clint Windler
Greater than one weekAfter two weeks of use, I like the feel and action of the keyboard and that it is lighted. Everyday light computing will not tax this machine but I am not sure how it would be for gaming or intensive graphic manipulation. Battery life is less than 3-4 hours of light computing. Im not sure Ill keep this machine, mostly because of the battery life and feeling unsure of whether it truly has DDR 4 ram.
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Peg P.
> 3 dayThe first one I received quickly locked up and prevented downloading items from Microsoft store or even windows updates. No matter what I tried, it would not work right. During discussions with Amazon to return item, It was recommended that I try another one. I did and that one has worked really, really well. The start up time is pronominal, everything seems to work very well except for the battery life. It goes quickly. However, I am so happy with the rest of the laptop that I have chosen to ignore the number of times I have to hook up to charge. Overall, its a very good laptop which I did not think I would say based on the first one I got. I gave it four stars because of all the problems with the first laptop.
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