I was able to actually setup the printer, install the driver, and print a perfectly formatted label in less than 5 minutes. Last label printer I had was not even close to being able to print a perfect label after an hour of struggling with it.

Easy and perfect

when you go to make a label, it shoots the label out but nothing gets printed on it so this is absolutely no use to me the Jadens, LabelMaker or shipping label

So so so SOOOO pleased with this printer. Id set aside an hour and a half to mess with it to get it set up an for a good mid-set-up frustration cry, it took less than 20 minutes to go from sealed box to spitting out shipping labels, even WITH a small cry out of relief in there. The manual directs you to their website for the Android/oS app. The page just says to go to the app store and download an app which is very succinctly simply called Shipping Printer (icon is a black printer w blue paper). Theres nothing else on their website of relevance to set up so save yourself some time and just download the app. As per a tip on here I just screenshot the label, rotate and trim it in my Gallery, and then once the app is open you just hit file, pick your image, click the next arrow, then click print. Easy parcheesie. Idk if theres a way to bulk print or not, but at the bulk Im shipping Im not fussed to find out. It spits out labels lighting fast, and while they could be a little darker theyre still plenty dark and totally readable. Another cool thing is it comes with a USB to USB-c (newer phone port) adapter so you can actually plug the printer straight into your phone if you dont have a computer, and connect that way if you dont have blue tooth or its being buggy or whatev. AND it comes with a USB protector thing. And a good-size roll of thermal paper. Absolutely no complaints. Feels well-made and sturdy and looks like one of those Glade aromatherapy smoke things.

Downloaded the requisite app, and device appears on phone screen as being connected. However, the printer and phone did NOT connect. Called customer disservice 800 number, was told to leave a voicemail so they can call me back at an inconvenient time for me. Impossible to complete installation process. Returning this piece of junk.

Works perfectly for what Im doing. I needed to create my own hip numbers for Track & Field. I wasnt sure when I first ordered it because its $200 less than the Zebra brand, but I was surprised this works perfectly.

Yhis seemed to be a nice printer. The test print looked nice. However, this did not work for our church Check-in system with a tablet.

I havent had ANY problem with print quality or setup. My only complaint is that sometimes it prints the wrong direction. It seems to dislike printing from a browser, specifically. Otherwise, Im very happy with it.

this is not so good, maybe we dont know how to use it ,so we decide to return it,thank you

2 Stars because the print quality is excellent, but when i talked with tech support before ordering the assured me it would take generic 4x6 labels like the ones id been using in my Zebra printer for the last 20 years. It does not. It only seems to work with their labels. On the bright side, their proprietary labels are much cheaper than Dymo or Zebra.