Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

I bought the matte black 13.5 inch, i5 with 256gb of storage, 8gb of RAM from Best Buy. $200 off on a sale for a new laptop was pretty attractive.

Beware of the Magnetic connection power cord connection. It failed within a couple of months. Customer service was very slow to resolve my problem, I had to purchase a cord to use for the 3 months of waiting for their replacement. Incidentally the purchased power cord magnetic connections also failed. Now, several months later, my computer just went out of the one year warranty by 11days and it is on the way to my company IT people because it appears the touchscreen has failed. My first and last Microsoft laptop purchase.

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I have had 4 of these. 3 have developed cracked screens and Microsoft could care less. Micro soft cusrtomer service is the worst I have ever experienced. First, it takes 10-14 days to get a repair/replacement, so unless you have a bunch of extra devices laying around with all of your stuff loaded, you will be SOL. 2nd, they will replace a defective device with a defective device, and once ytour warranty runs out, you are again SOL, since the warranty only goes back to the original purchase date. Stay away from any hardware put out by this once great company. As a former fanboy, this pains me to say.

Great machine!

I love it but all the ads say 11 hrs of battery life and I only get five. Otherwise amazing computer.

6+ month on Surface Laptop after being a MacBook Air user since 2011. It works great, looks prettier than Apple products. I havent had any issues (knock on wood!) with screen or battery as some other users experienced, so cant comment on that.

Bought this as my previous laptop decided to die before my last semester of nursing school. When I was looking into buying laptops, I did a lot of research and was leaning towards a MacBook Pro but couldn’t justify the cost for what the hardware would be offering. Plus limited gaming ability and while I’m familiar with how a Mac operates, I’m most comfortable with windows.

I have the Surface laptop 2 and when I found out they fixed all my issues I had with it in the 3... I was hyped..

Battery life and screen quality both terrific.