New and Improved! Automatic Laundry Water Leak Detector & Shut-Off System with Auto Shut Off & NEW Mobile Phone/Tablet App Alerts for Washing Machine Outlets, Flood Stopping & Water Leak Detection

I was so hoping that this device would work as advertised. The unit comes nicely packaged and the installation instructions are clear. After installation, our washer would start on cold cycle but then complain that the hot water supply was shut off. After many wasted hours of diagnostics, I determined that removing the wireless controller solved the issue (since it can be used in manual mode). The unit without the wireless controller worked as advertised, but once the wireless controller is inserted it reverses operation of one of the valves! One therefore ends up with one valve ALWAYS in the undesired position regardless of what you do. Contacting the vendor, I received a lame response of having to ship the unit back to VOXX/RCA for repair/replacement on my nickel. No shipping a replacement unit to me or free return shipping! It is clear that there is no testing of these units happening before leaving the factory and for something that can cause significant damage in ones home, that is too risky in my opinion. Needless to say, this baby is going back to Amazon and I am shopping for an alternative.

I can’t say enough good about this product. The packaging is awesome and you feel like you have a quality item before you even open it. The components are well made and beautiful. The instructions are thorough. They have made this product trouble free from the 90 degree down facing spouts to the multiple option mounting to the AC adapter that gives you multiple receptacles. It’s simple to install, instructions clear and now I have peace of mind that I have some protection from house damaging leaks. So pleased with this. Thank you!

Good quality material, simple design and easy to install. I tested it with a small amount of water on the floor and the valves shut off within a few seconds. It may never be needed but for those of us that have spent months fixing the damage from a water leak this device gives some peace of mind.

We connected it to our wash machine and it works great.

I received a defective unit that triggered a false alarm, and the system wont reset itself. I contacted the customer service that put me in touch with the engineers responsible for designing the unit.They were very helpful, sent me two new units via overnight shipping. Unfortunately,the new unit also has the same issue - triggered a false alarm and wont reset. The problem is that without reset, water wont turn on. There is no way to overwrite the command. I am going to stop using it and may be even get a new unit. I couldnt be more pleased with the customer service but this product is not ready for consumers at this point.

Not to bad

Easu to install, easy to set vacation sensor. Dropped sensor in a glasss of water and it worked like a charm. A few days later when we were doing laundry, the alarm sounded and the water turned off. Moved some things so I could see the sensor and there was no water near it. I thought it had malfunctioned UNTIL I looked at the dryer exhause. It had come loose from the wall and the high humidity was setting off the alarm. We seldome look at the dryer exhaust vent and it could have been off for months before we would have discovered it. Bought one for each of our sons homes and geting one for our water heater. Great product! The three outlet extension is a nice idea, BUT the transformer covers up 2 outlets, so either the outlet or the transformer needs to be modified.

Turned on water after hooking up, water started spraying everywhere. Hose bib hookup failed prior to shutoff valve, on cold side. Hot side fell apart in my hand on removal. Do not buy.

Best safeguard purchase I have ever made. I am a professional mechanical, instrumentation and electrical engineer and I have purchased and or installed many pieces of equipment during my tenure. The MyGuard® Automatic Laundry Water Shut Off System Automatic Laundry Water Shut Off System rates up there with the best products I have ever received and installed. The whole kit is very well thought out, from packaging, the installation instructions, wiring, controls and hardware - perfect. The kit was a pleasure to install. Our laundry room is on the main floor of our ranch style home with walkout and fully finished basement. A leaking seal or hose rupturing would cost thousands in repairs so this kit is worth every nickel. Now to be sure it worked - I took a thimble from our sewing kit - filled it with water and dumped it out by the sensor - valves went shut within seconds of the dump. This kit gives us peace of mind for any laundry issues, now I need to research to see if MyGuard® makes something similar for our automatic dishwasher. Note: I did not use the supplied drywall anchors - purchased a more substantial pair.

I am reserving the 5th star in the unfortunate event that this product has to shut off my water. My rating is for the ease of installation, instructions and the packaging. I do not know if I have ever seen packaging so perfectly designed. So what you say? The makers of this product have enough respect for their product that they will take the time to do everything right. My new wedding and house warming gifts are to install this product for my friends and family.