New and Improved! Automatic Laundry Water Leak Detector & Shut-Off System with Auto Shut Off & NEW Mobile Phone/Tablet App Alerts for Washing Machine Outlets, Flood Stopping & Water Leak Detection

This automatic shut off system worked....well sorta... It was attached to our washing machine supply line with the moisture detector placed on the floor directly under the connector hoses. In the middle of the night, we were awakened to a loud alert; the detector identified water. However, it was a slight leak coming from a nearby utility sink supply line that reached the sensor and not the washing machine itself. The system turned off the water to our washing machine. My husband and I quickly turned off the supply lines to the leak source at the utility sink and then spent the next 2 hours trying to reset the system so that the water supply to the washing machine could be restored as that was not the source of the leak. Frustratingly, the reset button does NOT reset the system. The instructions say that it will automatically reset when the floor sensor is dry. That has not happened either. We have tried manually drying the sensor with a towel and then with a hair dryer. The system will still NOT reset and restore water to the washing machine. Our last attempt at drying the sensor....we have it sitting in a bag of rice for the past 4 days and will try again. If this does not resolve the ability to reset the system, we will need to remove the system and search for a new product. Update. My husband ended up contacting the company. The customer representative said that to reset the product so that the valves will open the water supply lines, the system needs to be unplugged from its power source until all lights on the system go stop blinking and go out. This can take anywhere from 30-45minutes. Then once the system is reconnected to power, then valves will open. This information is NOT FOUND anywhere in the manual OR on the website!!!!! We did as verbally instructed by customer service and the system did reset. Manual NEEDS TO BE UPDATED!

I found this very easy to install - and Ive tested to ensure it will shut off the valves. The washer installers claimed machines are so good you dont need these but I had a new machine in past house - and still had a leak (and was happy I had a shut off valve there).

Installation was pretty easy, but connecting it to the wifi is impossible!! I have tried for days. The app sends me no new message message all the time- many times a day, even though nothing is connected to the app.

My washer is on the second floor in my home. I have it in a drain pan with this sensor in it. Last week the washer started leaking and this device did it’s job perfectly.

I was so hoping that this device would work as advertised. The unit comes nicely packaged and the installation instructions are clear. After installation, our washer would start on cold cycle but then complain that the hot water supply was shut off. After many wasted hours of diagnostics, I determined that removing the wireless controller solved the issue (since it can be used in manual mode). The unit without the wireless controller worked as advertised, but once the wireless controller is inserted it reverses operation of one of the valves! One therefore ends up with one valve ALWAYS in the undesired position regardless of what you do. Contacting the vendor, I received a lame response of having to ship the unit back to VOXX/RCA for repair/replacement on my nickel. No shipping a replacement unit to me or free return shipping! It is clear that there is no testing of these units happening before leaving the factory and for something that can cause significant damage in ones home, that is too risky in my opinion. Needless to say, this baby is going back to Amazon and I am shopping for an alternative.

These things work. If there is even the slightest drip a buzzer goes off. I thought they were a waste of money, but my husband insisted on buying them, and theyve proven to be worth every penny!

System works very well. Tested with just a drop of water and immediately shut the main water supply off and the alarm sounded. It was easy to install

The reason for only 4 stars is that I have not had a water leak since installation. I did not see another with this simple functionality. If you even think about buying this you should do it. The alternative of a flood is very painful.

Instructions were very good.

Turned on water after hooking up, water started spraying everywhere. Hose bib hookup failed prior to shutoff valve, on cold side. Hot side fell apart in my hand on removal. Do not buy.