Bought this product in last Sept 2022 and it worked well. Didn’t use it every day but when I did it was nice and quiet and shut off after a while like it was supposed to. But it only lasted maybe 6 months, 7 max. Now it does nothing. It doesn’t turn on at all. Don’t waste your money * UPDATE- they sent me a new one after I posted this review. Haven’t used it often enough but the few times I’ve used it it seems to be working.

I thought I liked this product. Had it for 5 months I use it nightly. Then all is the sudden it started leaking. I contacted the company to see if I could exchange they said they can offer me $5 for my inconvenience. Compared to many other Amazon products that is sad customer service. So I will toss this and look for a different product. Once I wrote this the company reached out and offered to replace my unit with a different one if I sent mine back. Which I gladly did. Waiting on replacement now. This is more like what I was looking for. Thank you for following up!

This is a nice little mister and would have gotten five stars except that it quit working after barely a month. Just past the Amazon return window (of course). So heres what happened: I received the item at the end of December and have used it every night since. I clean it every week. But here it is just one week past the return window and I plug it in after cleaning and nothing happens. The red light that is supposed to show briefly doesnt come on, it wont turn on, nothing. So the first thing I do is take it to a different outlet to make sure that its the machine and not the outlet. Still nothing. Phooey. I take the top off to empty (yes its still plugged in and I know better) and the base of the unit is filled with mist and theres a little spit of water leaping up about every two seconds. Color me astonished. As Im watching this weird spectacle, the red light comes on and it produces a strong stream of mist and then everything stops again. After about a minute, this weird routing starts again. I havent touched it at all, its off and its doing all this by itself. Ooookay...twilight zone in my bathroom. I unplug it and hightail it to my computer to access my order only to find that the return window expired less than a week ago. Double phooey. So I look up the brand name and go to their website to see if there are any FAQs or troubleshooting hints that address what Im experiencing. Nada. So I do the adult thing and go to their contact info, find their phone number and call. The customer service rep listened to what I described and then told me that apparently the base of the unit is faulty and they will send me a new one. All I have to do is send an email with some specific info, which I promptly do. The very next day I have an email from them informing me that the new base has shipped. Two days later, I receive the new base and everything is working fine once again.

I wanted to try a cool mist humidifier so I checked this one out. Even though every humidifier wants distilled water to use in it that can get expensive during the winter months since you would have to stock up on many gallons of distilled water for a four to six month period which can be quite costly. Tap water the fastest method but then your releasing the dreaded WHITE MIST which will emit quite a lot. Starts to white mist your room on everything. So you try these decriminalize tap water products and all the one I have tried to use to not work. Still had white mist coming out. So Im sure most other cool mist ultrasonic humidifiers have the same issue. Ive gone back to the warm air humidifier with filters because at least I dont get white mist from the ones I have purchased later. Only drawback is replacing filters but try to get a humidifier that have the filters that last the longest time wise to save costs replacing them several times during continuous use. Have a great day everyone.

I love this humidifier because it is relatively easy to clean… except for this one part that leads up to the mist chamber (not sure what it is actually called). The rest of this humidifier is easy to take apart and clean… but this part… where I have had mold and other stuff grow despite my regular cleanings, does not come apart easily. It is an absolute nightmare to get off, IF you can even get it off. The other flaw this humidifier has is that after a year or so, when you wash it and let it dry, it doesn’t always work immediately. There have been times where I can’t use it for a couple days because it just won’t run. This is my second of these humidifiers because when I contacted the company about the issue mentioned above they told me it was because something got wet inside that wasn’t supposed to. And that was it. No further help. Normally that would turn me off from a company and their product, but I use a humidifier every night because of my sinuses and the two humidifiers I’ve owned by this company have lasted for upwards of 4-5 years compared to my previous ones that maybe lasted 6 months because I couldn’t clean all the parts well enough because of how they were built.

Its a fantastic humidifier, no question about that, at least for me. My only issue so far is that the smart setting, where the system will detect how humid the air is and adjust output itself, seems to not be working correctly. I could change it to the smart setting and no mist comes out. The lights will indicate that the room is too humid, so it wont output any mist. While thats fine, if I move the unit even just a few inches, all of a sudden it thinks the room is bone dry and will go through a gallon of water over the course of 30 hours (I timed it, and it just ran out a few minutes before Im writing this after fully filling it up). Other than that annoyance, the unit works amazingly well. Only reason it isnt 5 stars is because the smart mode doesnt really work, at least for me (maybe a defective unit for all I know).

This little humidifier works wonderfully. It starts up right away, disperses out water evenly, makes a very low misting sound that you can barely hear, and is easy to control. I see a difference in my skin and air quality after using it. I’d definitely recommend using it if you’re prone to nosebleeds in dry weather like me. The operating instructions on the other hand- could be simplified. They were a bit confusing, but I figured my way around it. I didn’t like that a power adapter wasn’t included with this product, but I still found a way to make it work for me.

Not worth it. Used it twice in the first two weeks that I bought it and then it stopped working. UPDATE: I spoke with customer service and they were very kind and helpful. Offered to send me a new one so I could give it another try!

I thought it could be used without keeping it plugged in.

--- EDIT 2023-06-07 --- Updating my review as the unit I originally received was faulty. I got in touch with Geniani, described the issues and they sent me a replacement. For the last 3 months the replacement has been working perfectly. My review is now 4 stars; It would have been 5, but the high pitched sound from the device is still a minor irritation whichI have overcome by moving it further away from my bed, and turning on a fan. --- END EDIT --- Ive had the unit a little over 6 weeks and initially i wasnt able to sleep with it in the room due to the high pitch whining but I persisted and got used to it. Now in the last couple of weeks the small fan inside has developed an issue and sounds like its catching on internal wiring and creating a very loud buzz. Overall poor build quality. Would not recommend.