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ana
> 3 dayLa maquina funciona muy bien pero tiene una pequeña pieza quebrada, la compre 7 de febrero y Amazon no responde después de 1 mes de comprada. Ahora están tratando de ayudarme. Este producto tiene 3 meses de garantía del fabricante.
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Maritza Purdy
> 3 dayvery nice, just like the picture. good product, happy with purchase
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H. Chen
Greater than one week10/10 on the vacuum. This has been a wonderful purchase. I dont use my regular upright vacuum any more since I got the Tikom vacuum in July. It methodically goes through the floor, row by row and does a great job at picking up all the dust and cat hair. Its not too loud, but you could hear it if you listen for where in the house it is. The dust bin needs to be emptied about every 500 sq. ft of floor space with 2 cats and vacuum every 4 days or less. I love that the bin can be washed with water. The mopping option is nice too, but would score it a 6 out of 10 as it just get the floor wet with very light mopping action. But its still nice once in a while cause more than I am willing to do. Their support is very good as well. I installed the mop the wrong way (LOL) and the mopping function wont engage. Their support emailed me back and forth after some troubleshooting with pictures of the right and wrong way to install the mop. Sometimes, it IS an user issue. The robot vacuum does get stuck if you have very low clearance spaces and accessory wires and foreign objects along the pathway of vacuuming, usually under some table or behind the sofa. You can see/hear how hard it struggles to get itself out of the jam, and once all attempts have been tried, itll say Im stuck or something stuck. then you go and pull it out from the jam. The vacuum came with a long strip of metal tape, in case you want to prevent the vacuum going where you dont want vacuumed. I cut mine in half with a scissor. I found vacuuming smaller spaces that flow together is more efficient battery use than just let it go anywhere it wants to go. That way, you can be sure that area is cleaned before the other areas in your house. And starting at an edge of a room is better than starting in the middle. Mine can vacuum and mop half of my 1000 sf. ft. house before it runs low on the battery and need recharging. Overall, I am very happy with this vacuum, and would highly recommend it to people who are not really into cleaning their house. Because once your floor is cleaned, big portion of your chores are done. and compare to the Roomba (I had 2 before), its a much better workhorse in function, feature, value and efficiency.
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Jared Kreiger
> 3 dayGood for the money, but the boundary strips you have to put down on the floor are pretty ugly and definitely make me wish I had just got a Roomba. But then again this is literally 1/4 the price so it depends if you can afford better. If not this does the job but you also spend a lot of time getting it unstuck and pulling kids toys and socks and whatever else my kids leave on the ground for this to get stuck on. But, then again my floors are pretty clean and I dont have to do it, so, theres that.
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skye patterson
09-06-2025It is smart enough to go around objects. I love that I can direct it’s path with magnets. Pretty good battery life. Suction strength options is cool. App is pretty user friendly. Good vacuum for a good price.
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Tanya
> 3 dayBut wow. I haven’t seen my floors this clean since I used to hire a lady to help me clean twice a month. This is pure heaven. I returned 3 robots before this one. This is definitely the winner. I love the remote control feature where I can guide it, but normally I just let it go. He is our new little buddy and even my mom who was a huge skeptic and wanted me to return it before I took it out of the box, is now a believer. We love our robot and we hope Tikom keeps making good products like these. Sometimes a company starts getting bad after the first initial batches but we hope they continue to thrive and grow and keep making great products for years to come. Definitely a brand to look out for in my honest opinion. Thank you!
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Mtz956
> 3 dayThis Tikom is amazing its not loud and does it’s job. The only thing is the mopping, , we can’t put anything in the water, it’s plain water, no scent. I still give it a 5 stars.
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D. Gonzalez
> 3 dayAfter doing a lot of research to find a good robot vacuum and mop it became obvious that the Tikom robot would be the best value buy. For a long time I thought that if I wanted a good robot vacuum I would have to spend $500+, I now know that that is not the case. I also really liked the modern looking a sleek design of this robot vacuum. I opted to buy the Tikom model with the stronger suction and I’m so happy that I did, especially because I have two pets (a cat and a dog). Every time I run it I am shocked by how much dust/dirt it picks up. If you’re a cat owner you know how annoying it can be to have to constantly sweep up cat litter. Thankfully the Tikom has no problem vacuuming up my cats litter. Also, I really like that it runs in straight lines instead of moving randomly like other robot vacuums. Because of this, I feel like it gets a more thorough clean without missing any spots. It has no problem going under the couch or any beds, which is great since those aren’t usually places that I clean myself. Since I have a very open concept home I didn’t think the mapping feature that some more expensive vaccines have was necessary. All in all it’s perfect for my two bedroom apartment!
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Lady Diana
> 3 dayUpdate: KEEPING IT although it wont return to station. I prefer to clean by hand (detergents) so mop feature not used & unimportant. Pros: QUIET; No pets or kids, little foot traffic. So cleans well for my needs. Have NOT used mop feature. Cons: Over 3 hrs and 2 headaches CANNOT get wi-fi to sync with mobile for audible alerts. Naturally, device gets stuck - furniture, etc. Took half day to find Tikom. Downloaded TuyaSmart. Now feel real dumb. Sorry, must return - cant connect wi-fi. Paying more for another device is well worth my sanity.
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jose sebastian
Greater than one weekLa entrega fue mejor de lo esperado , y la calidad del producto muy bueno