Pros: 1. Cleans good and has good suction power. 2. Value for Money 3. Able to share with other family members. 4. Battery and other spare parts still working good. Cons: 1. Pause does not work. When pause and start again, auto clean will start fresh. When something struck, need to pause and start again, its annoying. 2. Software could be improved to have better spot cleaning area 3. Mopping skips some area.

Lets start off with the good; the vac does a good job doing what its supposed to- vacuuming. The mop is ok- it basically gets the floor wet,it does not get anything like stains up. The downside: I named mine Jr because like a child, it can not be left alone for long-maybe to take a call in the other room, but not for long. And I would certainly never leave it unattended, such as leave the house. Frequently I have to either take over manually to get it to the next area of the house. Or, what I now find easier, is to pick it up and carry it there. Then start it up again, because the manual mode is very slow driving. I was expecting it to learn the house but I am guessing this model does not have that feature. I have found startng it in a different location that I initially had It, did improve its performance in regards to more floorspace being covered without intervention. Overall: vacuums well, but often has trouble navigating around on its own. Sometimes it does better than others , but I cant think of any time I havent had to help Jr along to get the area completely covered. If you dont mind having a helper that you have to occasionally monitor and correct then this is a good product. If youre looking for something where you can just leave it alone and let it do its thing. Im not sure this has a capability. Maybe my house is just more complex than I expect. But I did not find myself able to do that. Additional note: this vacuum definitely does not get 150 minutes as advertised. I would say close to an hour, before it announces it needs to recharge because its battery is low.

We had an issue with our robot and I emailed support. Within a day, I received an answer and within a week the issue has been resolved.

The specs looked impressive and there were plenty of positive reviews so I gave it a shot. For a couple months, I was thrilled with it. I got into my routine of making a pass around the house to collect random dog toys each evening and he would happily wander around the house the next morning. He wasnt a fan of the little bathroom carpets (a thick shag style mat) so we learned to keep the bathroom doors. We went along happily like this for a couple months, then he got sick. He started running the same area over and over and running in circles. I couldnt find anything that actually specifies the warranty on this vacuum, so I emailed their tech support. They requested a video of what he was doing so I sent it over. They replied that it was working normally. We had used it every day for months and it was absolutely not normal. I explained that and sent more videos of him wandering aimlessly in circles. They again told me it was normal. So all I could do is request an exchange through Amazon. I returned him and the new one arrived. Upon setting up and charging the new one, it instantly made a an awful grinding noise from the main roller. I pulled the roller and checked for obstructions. Nothing was found, but I noted that the bearings had a definite tight spot that wasnt present on the previous vacuum. I gave it a couple weeks hoping it would smooth out and quiet down. Instead, it got continually louder. Disappointed yet again, I returned it and started the search for a different brand. At the end of the day, when it worked it was pretty good. Sucked up an impressive amount of dirt even when I thought the floors were clean. Had plenty of battery life to vacuum all the areas I wanted done. On the normal suction setting it was quiet enough to not annoy you too much. Pretty easy to maintain and even include a little brush/cutter for cleaning the roller. So when it works its great, you just have to hope for one that works.

This replaces a much-loved but old Shark robot. It forgot how to find the charger, and it was time for robot heaven. Reviews on this unit seemed real (unlike some others) and said what i needed to hear. After getting it the day after ordering, i unboxed it (nice sustainable packing material) and plugged it in to charge. The instructions were thorough and understandable, tho clearly NOT written by a native english speaker. The wifi didnt link at first - but when i followed instructions and put the unit close to the transmitter, it worked first time. (doh!). It did a great job mopping the kitchen (first time in 2.5 years). It then swept the dining room and hallway, collecting LOTS of cat hair, kibble and random dirt. At the lowest setting or while returning to the charger, it was EXTREMELY quiet, as it was on low and on normal suction level. When i turned it to max, the Tikom was about as loud as the old Sharks volume when on normal suction. Not bad at all. The design and construction were excellent. It feels very solid, and lots of its features show attention to detail in the design. Lots of thought went into it. For example, when the removable water tank and attached mop pad holder are installed (very easily) the sweeping function is automatically disabled. After mopping my small kitchen, the battery was still basically full. It comes with a spare mop pad, a set of 4 brushes, extra HEPA filter, etc. Emptying the dirt container is easy. The hinged top cover swings up, and lifting the handle of the dust bin unlocks it. Push a button on the side, and it empties itself. Replacing it is a snap. The only thing the Tikom DOESNT do that the Shark did that i miss a little bit, is the happy little beeping song of achievement the Shark made when it docked at the charging station. To the Tikom, returning to the charger is not worth bragging about - its more of modest Just doing my job attitude.

I was tired of my old robot vac from the name brand company and when a sale happened, I decided to get a new one. After a lot of searching, I ended up selecting this Tikom one. I was curious to try one that had a mop function, plus I appreciated that it had a lot more suction power listed than my old one. Fast forward to today and I am so happy I made the purchase! My carpets havent looked this clean since before I got my two cats. It easily fills the bin every day and runs a good amount of time before running out of battery. It is persistent and will tug your cords out if you dont put them up somewhere. I also recommend picking paper up off the floor or it will look a bit crumpled. Only a couple of spots where it may get stuck under the couch, but otherwise clears obstacles pretty well. The thin design allows it to get to a few more spots than my old one did. It also does a much better job of getting the corners and getting everywhere! It is also so much quieter than my old one. Sometimes I dont even hear it when it is in the same room as me. Best of all, it usually makes it way back to home base (the other one rarely did). I have yet to try the mop function as I have a mix of carpet and laminate flooring, but I am looking forward to the day I test it. I also have not played around too much with the app functions and the remote, but it does pretty well for me not probably setting the best settings. I do have it set to auto-clean every day. If you are looking for a new robot vacuum, then definitely give this one a look! For the price, it does a pretty great job.

I love this vacuum. Still figuring it out but it picks up well! Mopping even works on my wood floor even though it doesn’t pick up real dirty spots but it gets the layer of dust and pet hair off. I’m enjoying using it. No more back pain!

Love it. Powerful suction and mop works well too. Incredible value at the price. Very happy with my purchase.

Had a hiccup with my unit. Reached out to customer service with my issue and was promptly responded. Not only were they polite and understanding, Ada quickly found a resolution for me and I was very happy with the outcome. Robot works great and planning to buy another one soon as a gift. I wish great success for this brand.

Program is ordinary but it cleans very well. Good succion. Would buy again.