I purchased this vacuum to replace the Brand R that was old and ready to go away. The price was right, features were right, but I had never heard of Tikom. I took a chance. The lower height was a big plus, because the old one frequently got stuck under cabinet fronts. The Tikom was getting stuck under a few pieces of furniture, but I compensate by adding weather stripping or furniture pads to prevent this. This unit is much quieter that my previous robot vacuum, and the battery runs the unit for almost 3 hours, even though it is only supposed to last two hours. Performance exceeds performance of my previous robot vacuum in every area that matters. I have not used the mop feature, and probably will not. I may decide to try the App and Voice control, but I doubt it. One suggestion for improvement is that the dust bin should be larger. It picks up more dust and dirt than my previous vacuum, but the dust bin is not any bigger, maybe smaller. All in all, I am very pleased with my Tikom. We named her Donna.

This Tikom is amazing its not loud and does it’s job. The only thing is the mopping, , we can’t put anything in the water, it’s plain water, no scent. I still give it a 5 stars.

Had a hiccup with my unit. Reached out to customer service with my issue and was promptly responded. Not only were they polite and understanding, Ada quickly found a resolution for me and I was very happy with the outcome. Robot works great and planning to buy another one soon as a gift. I wish great success for this brand.

I’ve only had it for abt a month, but so far it does a wonderful job. Honestly, this is a high quality vacuum for the price listed! It does an amazing job sucking up pet fur and dirt and is fairly quiet. The instructions that come in the package are very user friendly. Highly recommend!

La entrega fue mejor de lo esperado , y la calidad del producto muy bueno

Deliver red quickly and excellent value for the money. Exceptional suction compared to other vacuums. Mopping is the basic dragging of the mop pad over the floors so no scrubbing action and only removes surface dirt when mopping. I spray Linen spray on the floors prior to running in so it spreads the fragrance around. So while the vacuum power is great, the mopping is just average. Really great at finding its way around but gets stuck on chairs and stools with slanted legs sometimes. Also, always finds its way home but starts the search for the charging base at about 17% and takes some time to find it, so you don’t really get the full battery potential. Still, better than Robot and some Roborock models which often can’t get to the charger before dying. At least Tikom does, eventually. Would be the perfect robot vacuum/mop combo at three times the price with improved mopping/scrubbing capability and better find base capability. Also, the manual setting (so you can move it right, left etc) does not work at all. But overall, excellent vacuum

This worked amazing for first 3-4wks and now its not cleaning at programmed time. This had made a world of wonders in keeping my kitchen floor clean from the cat litter and keeps under the table from collecting cat hair...past 2wks though its not cleaning at programmed times and I clean after every use so not sure whats going on but if you have cats these are a must have.

Gets lost and wanders or cant get out of a tight spot and just keeps cleaning the same spot until you move it

The almost twice as expensive Shark AI mop & vac with mapping technology, could never map my house correctly and would totally miss sections of rooms. It also always got stuck on a small 3 drop down into the living room, but this one does that also. Although the mopping on this unit is pretty lame (water only) and it has issues making its way back to the dock to recharge, I def. do like this machine more. It gets a lot of pet hair, comes with a remote and is easy to use. I highly recommend the Tikom Robot Vacuum and Mop Combo.

(Not paid review) The robot vacuum cleaner exceeded my expectations by leaps and bounds! This is my first time purchasing a robot vacuum cleaner. I always thought they were just a novelty item and boy o boy was I wrong! The thing is very methodical in its cleaning process. If I didnt know better, I would think the thing is trying to impress me! F.Y.I I use it to vacuum tile floors that get very dusty on a regular basis! GET IT!