I purchased this vacuum to replace the Brand R that was old and ready to go away. The price was right, features were right, but I had never heard of Tikom. I took a chance. The lower height was a big plus, because the old one frequently got stuck under cabinet fronts. The Tikom was getting stuck under a few pieces of furniture, but I compensate by adding weather stripping or furniture pads to prevent this. This unit is much quieter that my previous robot vacuum, and the battery runs the unit for almost 3 hours, even though it is only supposed to last two hours. Performance exceeds performance of my previous robot vacuum in every area that matters. I have not used the mop feature, and probably will not. I may decide to try the App and Voice control, but I doubt it. One suggestion for improvement is that the dust bin should be larger. It picks up more dust and dirt than my previous vacuum, but the dust bin is not any bigger, maybe smaller. All in all, I am very pleased with my Tikom. We named her Donna.

Tengo 5 perros Border Collie pelo largo que tiran cabello todo el tiempo. La máquina aspira el 99% de los pelos y el polvo del piso de madera y cerámica. Con el accesorio de agua deja sin polvo la superficie de la duela. El depósito y los cepillos se llenan de cabello en la hora y media de uso. Se limpian fácilmente. Si hay manchas de comida, lodo o vomito pegados al piso la máquina no las quita. Tiene una opción para girar sobre esas manchas pero es más rápido y fácil que usted las limpie con un trapo. Si tienes perros o gatos peludos la máquina te funcionará perfectamente. Si se atorada tiene un motor y ruedas potentes que se escuchan acelerar para desatascarse.

I love this, my floor is always clean now because of it. It vacuums really well! The mopping function does not mop well, but it is good for maintaining the floors clean. I use the mop function the days after I mop with a regular mop, its good for that.

I confirm that Tikom is the best robotic vacuum cleaner and I am glad that I did not make a mistake when I bought it. He finds garbage even in a clean room, perfectly cleans the house and washes it. Before that, we had a Robot for 2 years, it did not work badly, but this Tikon is my favorite and assistant. I love quality things, not cheap ones, I enjoy interacting with them. I advise everyone to buy only Tikom, this is the best vacuum cleaner and you will be very pleased with it.

Picks up all the pet hair and mops. The battery lasts 3x longer than my last robovac and does a far superior job. My last vac was the most well known. One down side the app for it is junk

This vacuum and mop is the bomb! It takes a few time for it to map out your area but when it does it doesnt take too long. I remove the rugs on the floor except for the area rug. The small rugs it can get hung up on but the area rug it go perfectly over. Doesnt get stuck under my chair so thats great. I dont need the magnetic strip for the stairs either. It senses the stairs and turns around. When it is done it goes back to the charging unit. The mop is cool but it is only for a clean up during the week I still mop at the end of the week to make sure floor is actually clean. I do have 2 laborador retrievers and it picks up hair very nicely and the suction is powerful. You can adjust the settings for suction. The app is very useful. If the vacuum gets stuck you can manually drive it out of the area from your phone. It come with a remote too we dont use that though. Kids used it when we got it like a remote control car haha. But after the fun we were over it. I absolutely would recommend this to dog owners and people with kids. I have not tried on a fully carpeted room but bare floors it works great.

We had an issue with our robot and I emailed support. Within a day, I received an answer and within a week the issue has been resolved.

very nice, just like the picture. good product, happy with purchase

Bought for my parents Christmas gift. They are 90. Remote obviously doesnt work through walls and around corners but they think it should. Otherwise I cant find a problem with it. They have hardwood floors so no mopping function is needed even though it is available. It goes under furniture and couches. Gets everything cleaned. They love to watch it roam around and head back home to charge and they can empty it.

The almost twice as expensive Shark AI mop & vac with mapping technology, could never map my house correctly and would totally miss sections of rooms. It also always got stuck on a small 3 drop down into the living room, but this one does that also. Although the mopping on this unit is pretty lame (water only) and it has issues making its way back to the dock to recharge, I def. do like this machine more. It gets a lot of pet hair, comes with a remote and is easy to use. I highly recommend the Tikom Robot Vacuum and Mop Combo.