ROXIO EASY CD & DVD
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K. Johnson
> 24 hourI happen to have a computer that is running windows 2000 pro as an OS and this product is suppose to work with that system but it does not! Im still working on the problem but no resolve as of yet. If anyone has any suggestions let me know, Roger
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Sinergee
> 24 hourI got this product to create dvds from video_ts files.i am directed to click on a non-existant menu option to do this task. When i contacted the job of customer service i was sent a list of links to go weeding through to fix my problem. All i had asked for was the correct location of said menu item. gheesh!!! I attempted to copy unprotected dvds as well but always got a error message, so i wouldnt say any of it works for sure,, ,maybe you can create dvds or maybe you cant.
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Fastfreight
> 24 hourI just needed software to make copies of music CD s that I had burned from some old LP records...Staples had it for $30 and I had a $10 coupon so figured I was in business...not so much...I installed it (Windows 7 Office) and when I tried to copy a disc, I got a not responding message followers by an error message with the disc being ejected ... Filed a report with tech support and to their credit, got back a detailed e-mail back with about 5 paragraphs of things to do to fix it (almost beyond my technical capacity, but got through it step by step) Re-installed it with high hopes only to have it do exactly the same thing ... THEN I discovered that there is a Windows app on my computer that does all that anyway .. bottom line is I am out $20 as far as I can tell at this point
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kman
> 24 hournever had a problem until i installed this program...wow...everything they say is right, almost could not restore. do not put on your computer...it crashed ....restored it 3 times and ...tried 3 times....now im a believer.....is bad news ..googled it and found the same occuring problems over and over, crash burn and die!!
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John A. MacMasrer
> 24 hourI was locked on my screen and cudnt open. I ordered it because it was supposedly compat with Win10. When I was having my problem, I looked at the paper disc label and there was NO notation of Win10 on the label: covered all earlier version up to Win7. When I went back to support and questioned that, their response was .........well, perhaps it wasnt on the label, but it is Win10 compat. NOT!
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Qualityseeker
> 24 hourOne of the obnoxious features with this product is the Divx video software. When I first used it on an older XP system, it wouldnt do anything at all. I tried it on a newer 64 bit system running 2007, and saw similar issues. The Divx software informs the user it is a trial version, and soon a update windows begins constantly popping up. I have since deleted the Divx and related programs and use the ROXIO for simply creating DVD and CD copies. Doesnt seem worth the money - and the Divx stuff appears to be a GOTCHA!
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Cynthia
> 24 hourEarlier versions, like 2007, I loved and it produced great photoshows. All of a sudden when I try signing in I get a message that my trial period has ended......and I paid for it a long time ago! Then I tried signing in again and I had to insert my email address and password. A message popped up telling me I could not get in. I was told to use a different browser! I found a work-around on my own but it didnt last long. Like others, I complained and got a ticket number after I chatted about an hour with online chat on how to solve my problems about not being able to get in, and then to have the program hang and hang and hang. I uninstalled it from my Windows 7, although it worked fine for a time on 7 and XP, and thought that my buying it AGAIN it might work. NOPE. Cleverbridge is the clearing house for buying many programs besides Roxio. By writing to [email protected] I quickly got a refund on my credit card. I really loved this program when it first came out and made many great photoshows, but now it really sucks and DO NOT BUY THIS PROGRAM OR ANY ROXIO PROGRAM. TECHNICAL SUPPORT WILL HAVE YOU RUNNING AROUND IN CIRCLES AND I CANT EVEN UNDERSTAND THEIR LANGUAGE, LIKE cut and paste your error message, paste it to Windows Paint (which I do not have) and there are about 30 other steps after this. I GAVE UP. DO NOT WASTE YOUR TIME OR MONEY ON ROXIO PRODUCTS. THEY WILL DRIVE YOU CRAZY.
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Richard Thompson
> 24 hourI bought this hoping it was basically an updating of CD Creator 5 (the classic blue box). It wasnt. This is a badly done program that runs you over the river and through the woods, and when its all done may or may not burn the disk. The added bonus is that it locks up your computer half the time (Im running XP SP2 with the updates installed). Ever since Roxio took over, Creator has gone steadily downhill. I uninstalled this and dug out my old Creator 5 disk. It installed and works perfectly. Its still the best program for burning CDs (Pinnacle Studio gets top honors for DVDs, not counting professional-level products in the $700-up category like Adobe Premiere). If you want to burn CDs with a current program, or want a basic CD-DVD combo program, go with Nero. Its far better than anything from Roxio (Easy Media Creator is a mess). Nero is stable and it works as advertised. I use it sometimes and have no complaints; I just prefer Creator 5.
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Kindle Customer
> 24 hourI was looking for software that would let me do two things: 1. easily burn cds with the ablility to control the transition between songs (crossfade songs, fade in/out, control the amount of dead space between songs) 2. cut out pieces of songs (stop a song halfway through, edit out an intro, etc.) This software easily did both. I am now using it as my primary tool for burning music cds. Now my cd compliations can have whatever transition between songs that I choose. I had a hard time choosing cd burning software for a few reasons. Most of the packaging doesnt clearly explain what the product can and can not do and most online reviews for software are horrible. After reading horrible reviews of other cd burning programs I assumed that installing this program would cause fatal errors on my 2 year old Toshiba laptop. It didnt. The photo editing software is mediocre, as far as I can tell, but thats not why I bought the program, anyway. I dont burn DVDs yet, so I cant comment on that feature. However, if you want to quickly and easily burn cds and have more control over your playlists, this is a good value.
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Will Macadam
> 24 hourInstant garbage. Not worth the hassle of returning. Roxio a fine software manufacturer, no longer makes or supports this version.