Roxio Easy VHS to DVD 3 Plus | VHS, Hi8, V8 Video to DVD or Digital Converter | Amazon Exclusive 2 Bonus DVDs [Windows]

Make sure applicable for what you want to do

I purchased this item to convert 40 VHS tapes full of family memories ranging from my kids births to their weddings and numerous family gatherings. Based on my poor experience with this highly unreliable and buggy product, I definitely believe this tool is not worth what I paid for and I recommend people dont buy it and instead purchase a similar tool from someone else. I plan to return this buggy product and buy a different version from a competitor so that I can convert all my tapes correctly and reliably. Sadly, for a company this big, their level of technical support has been extremely poor, the application they included with the adapter is very buggy, limited in functionality, and it constantly crashes very easily. Worse yet, either because of these crashes or because the application erroneously stops the conversion midway, the user is given the false impression that either the end of tape has been reached or the entire recording has been converted, when in fact only a small portion of the tape was processed. My first issue started with the installation of the software, which I tried to do on two different computers, and both gave me the same error message (missing cp.msi file for Cinema Player), an error that stopped the installation on its tracks and reversed the partial setup. I called for technical support but they could not help me. They kept insisting both on the chat window and by e-mail, that I send them a screen snapshot of the error messages, even though I sent it to them twice via the chat window but got nothing back in return to address my issues. All I wanted it was for then to provide the missing MSI file so the installation could finish correctly, which of course they could not do or simply lacked the understanding of what I needed to do. I figured out on my own that by uninstalling all Roxio products from my laptop, I was able to reinstall and use the new app on that unit. It is still broken on the desktop computer I want to use for the actual conversions, as my laptop lacks a DVD burner and I refuse to do the same uninstall steps on my desktop. The most frustrating and challenging part has been dealing with a “painful” and highly unreliable tool, one that easily crashes when there is other significant activity going at the same time on in the same computer. Things like Windows activating screen saver, or the users opening File Explorer across the network, looking at windows Settings, downloading an app from the Store or installing a program, more often than not will crash the app without completing the conversion. Yet, nothing tell you that the tape was partially converted and more remains Which it means, that to ensure the entire contents of the tape are fully converted, the only alternative left is to closely watch monitor the conversion of each 4-hour tape without doing too much work on the same unit to ensure nothing is dropped to minimize the impact of restarting the process multiple times. This would make this conversion process take a lot longer and we could not do an unattended load. From my perspective, the recommendation is simple: buy a product from a company that provides better support and a tool that works consistently, and provides more functionality that this bad product; otherwise, you will be wasting your money

Love it

I have been fighting with this since July 15th! When I first set it up I was able to convert 3 short videos before I got the blue screen of death and that was the end of it. No matter what I tried there was no way it would find the video. Trying to get in touch with Corel Roxio support is impossible! If you are lucky enough to get into the chat line and they dont disconnect you before you can tell them you need support they will tell you they are not support and just give you a ticket number and tell you someone will email you in 4 to 5 hours. I got 1 email after 4 chat requests asking me to send invoice, picture of the box..all sides, the paper work included, UPC code and the device, a screen shot of the error and a detailed description of the problem. Ive sent the email with all they asked for 4 times and still have not heard back from the support desk. There are drivers missing in the software that you will not be able to install to make this work so why they would tell everyone that this is Windows compatible I dont under stand. Roxio Easy VHS to DVD 3 Plus is anything but easy and is a waste of money AND time. At one time Roxio made really great programs but since Corel bought its not worth wasting time on.

My father was unable to link his vcr to his new t.v. My brother and I decided to get him a t.v. with a dvd player inside. I used this product to convert his vhs to dvd. I have made my dad a very happy man. He now is able to watch all the videos he has purchased in the past, especially when the weather interferes with his dish. He is still able to watch television! Happy dad, happy child. It warms my heart to help him with tech.

I worked with their support team for a LONG time and never could get it to work. That included updating all kinds of software and drivers on my PC, even switching to a different PC, and finally getting bumped up to level 2 support. Although their level 2 support seemed really good, one indication of their support structure is that they kept sending me emails saying we havent heard from you in x days. Reply to this email with additional data or to say it is resolved. When I replied to that email, I got an automated email back saying that that email address was no longer monitored and to try contacting them another way!

It worked fine for digitalizing my home movie coming off my VHS player and running it into my Mac. The rest of the features apparently did not down load. I had no way to edit the movie, add voice overs, and so forth let alone burn the final edited movie to a DVD. I called the phone number and the person assigned me a Corel case number. I got an email from them saying thanks and someone will get back with you and no one has. Im getting ready to send it back for a refund. I went to a local store that had this on the shelf and was told it wont work on a MAC so thats been the problem. Looks like Roxio could make that clear to start with. The device works fine for digitalizing and feeding your movie into your computer, then if you already have I-Movie or some other movie editing program, you can do lots of stuff, but if you want to burn your movie to a DVD, this program you have bought from Roxio wont work on your MAC. I discovered that going thru Finder, you can burn things to DVDs, but your movie ends up as a Data DVD and cant be played on a TV. Next stop will be the MAC store up the road.

I used this plus an old working VCR to convert a set of 4 VHS home movies my Dad made in the 80s. Rather than use the software on the CD included, I downloaded the latest version from Roxio (plus an update) and it worked well on my 9 year old Windows 10 machine (AMD FX 8120 3.1 Ghz CPU, 16gb ram, and 512GB SSD). Rather than let it run for the whole 2 hours, I sectioned my videos up in 20-30 minute segments to make it easier to manage. I was able to create video files to put on USB flash drives to hand out to family, as well as menu-driven DVDs (which I created using the built in Roxio MyDVD). The software feels a bit dated, but then again so are the source VHS tapes. Overall Im pretty happy to be able to archive these home movies using this affordable solution.

It took a while to download and install. I was able to record a video but I thought the quality of the video would be better My biggest issues ended up being: 1. If you choose to use the enhanced MyDVD program, it take 30 or more minutes to import. I walked away and did other things and came back when it was done. Then when the program is loaded, you cant see all the options until you make the screen box smaller because some of the MyDVD menus are below Windows Start bar. Once I could adjust the screen smaller, I could see all the features. But this wasnt the worst of it. After working in the MyDVD software to the point I was ready to burn to a DVD, the whole application just quit/disappeared from the screen with no errors. When I restarted the MyDVD software back up and opened the project, I would have to make the same adjustments/rename the components and as soon as I clicked burn to DVD, it quit/disappeared again. I even restarted a new project and waited again for it to load and I was never able to get MyDVD to function to burn a DVD. I eventually realized you could burn a DVD from the standard software (photos attached). I was able to successfully burn one DVD. After that, I could never get it to burn again. It went through the entire process until 99% and eventually state there was an issue with the DVD. Once that happens, it renders the DVD useless because you if you try to use the DVD again, it states it cannot used and to install a blank DVD. I spent so much time with this software over the past few days that I gave up on downloading VHS tapes to DVDs. Heaven forbid I take advantage at least transferring my home VHS tapes to the computer. It may not be cheaper to pay a professional company but it sure will be faster.

I needed to digitize some old VCR tapes, and another product I bought was pitiful in terms of picture quality and features. This Roxio product does a much better job of digitizing the same VCR tapes playing through the same VCR deck onto the same laptop. I havent gotten deep into the various editing feature yet, just very happy to have decent picture quality at a reasonable price.