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Wayne W.
> 3 dayThis product (Mac version) is waaay out of date. It is a 32-bit app so will NOT run under the new Mac OS -Catalina and Roxio is now run/supported by Corel so the support is slow to respond and pretty bad. That said, its hard to fault the company for a product that is at the end of its life -its unclear how many folks need to digitize old VHS in the bad resolution and bad color that VHS tapes are at. Its also very slow and hangs periodically. Probably the things that irks me is that they still are charging $50 - $95 for this. Good news is that it works as advertised, bad news is that its very expensive for outdated technology.
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Nancy McGlaun Randolph
> 3 dayProduct was given as Christmas Gift. The first attempt to capture a 2 hour video crashed and burned when I attempted to save the file (after 2 hours of recording .... of course) The user support community was very helpful and suggested that I lower the quality of the capturing process which worked. I have not successfully gotten this file all of the way to DVD because VHS to DVD is dependent on iDVD which is no longer bundled with iLife. From what learned from my research is that I need to purchase additional software (older iLife which has iDVD or Toast for about $50) unfortunately I would have to pay $20 to Roxio to actually speak to a knowledgable person. I can talk to all of the third party salespeople at any time who will gladly sell me more products, but I am reluctant to purchase additional Roxio products due to lack of support and being burned on this one. I think it is impossible to talk to a real live person at Roxio. I gave it 2 stars because it did not preform as advertised, either change the name to Roxio Easy DVD to MAC (or PC) or bundle the light version of Toast to actually deliver as advertised
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Dan Chariton
Greater than one weekI think this is the first time Ive ever been moved to write a review of something on Amazon, but its only because of my current level of annoyance with this product, and my need to warn others: Simply put, if youre running anything resembling a current Mac OS (Im using 10.12.6) this product will very probably not work in any acceptable way. I have tried it on several different computers, using several different VCRs, and cable pairings. All cleaned before use. And the results are consistent: on playback either the audio is way out of sync, or its in sync but the picture quality is unwatchable. Customer service has been just slightly better than abysmal. After one round of troubleshooting, the Technical Support person lost interest and stopped responding to my issue/email/concern/plea. I am returning this product, and will put my refund towards a proper high-quality transfer device, like the ones sold by Blackmagic. Its at least $100 more expensive than this product, but given what this experience has already cost me in terms of time and stress and pointless customer-service-chasing, I will happily pay the difference.
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Debra Akiona
27-03-2025The Good -- Ive used Roxio products for many years off and on -- always found them useful and user friendly. Always accomplished what I bought it for. The software on this product for MAC is great. Once installed it was simple to set up and begin converting VHS tapes. the BAD -- the device that connects to my laptop is terrible. First it took a lot of time and effort troubleshooting why there was no picture. I had to google it -- and found out you have to plug it straight to the laptop usb. New Mac laptops (at least mine) does not have the standard USB port anymore. Got out my older laptop, confirmed all was in working order and tried again. You have to wiggle and maneuver and wiggle and pull and wiggle, etc. ALOT before the picture will display. The tape is running, all the audio is playing but the video is not. Once you get the cable and USB JUST RIGHT -- DONT TOUCH IT!!! It will take forever to try and wiggle it back in position. Its like the USB on the Roxio device just does not fit and connect well in the usb port on my laptop. now -- its not displaying a picture anymore. It was an hour ago, now nothing. the video still plays, sound still going -- and I didnt touch the device or move the laptop at all. So very disappointed in the quality.
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Susan
> 3 dayYAY!!! We can finally enjoy our favorite home movies easily again without having to dust off the VCR and pray it still works - ha! This software was quick and easy to install and use - didnt curse once! ;) Excellent product - why pay for a service when this is so easy? Update: taking it down to 4 stars - still a good product but I found that about once every 5 tapes or so the sound will cut out partway though and you have to redo. VCR head cleaner helps. I have to run one after about every other tape or I really have trouble.
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M. Givon
Greater than one weekI have some really old VHS tapes that I wanted to include with photos in a DVD re a trip taken in 1993. I looked for an inexpensive way of transferring the tapes to my MacBook Pro computer. This product includes software and connecting cables. You dont need a television. Just connect your VCR via USB cable to the computer, start the VCR, and you can watch the progress (like you do on TV but smaller) on your computer as the data is being transferred. The data is compatible with iMovie and can be easily converted to just about any form with the free MPEG Streamclip application. For some reason the process of converting the data directly to iMovie did not work and I had to use the aforementioned application to make the necessary conversion. For that reason I gave the product 4 stars rather than 5. All in all, this is a great buy. It does the job without needing to buy an expensive VHS to DVD recorder.
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M3
> 3 dayI had purchased it because it said that you did not need to have internet access to be able to use this program. The software on the included disc will not load unless you are connected to the internet. I had to call for assistance and they took down the serial number and my order number from when I purchased it and took a few days to get back to me saying I could not use the program without the internet. If you do not have internet access, you will not be able to load the software program. Since there is no volume control on VCR’s, all of the programs record at full maxed out volume levels and are distorted when you try to playback any discs that you create from this program. I have wasted many hours recording VCR tapes to this program. The audio records at the maximum volume. You can turn the volume all the way down on your television when you try to play back the disc and you can still hear it. I thought about connecting a mixer between the VCR and the computer. I may need to purchase the cables to connect it and give it a try.
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Chris
> 3 dayThis product works easy enough. Put the VHS tape in a VCR that is hooked to the USB Dongle that comes with this, hit play, record, and walk away for a few hours as it records to digital. When OS Switched to 64 bit, the software wouldnt work anymore, but today I decided to see if there had been an update (12/12/19), and there was. Tech support provided a link to download it once I gave them the CD key for my software. Its working again. Now I can convert for embarrassing family videos to show at Christmas time.
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oneshot
> 3 dayThe directions are not that great at all. Should give it only 3 starts for directions.
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Kristy
> 3 dayI bought this to get our family videos onto my computer. It is very easy to use and worked perfectly. Made transferring all my videos seamless. I struggled at first but only because the VCR I was using was junk, but it had nothing to do with this product. If its not working for you try a different VCR.