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MARMich
> 24 hourI am a huge fan of Shark vacuums. I also have a very expensive Miele canister vac, and I have to say the Shark is easier to use and has just as good (if not better) suction as the expensive Miele. Mieles are also notorious for having short cords, which are a real pain in the neck. I had been using the Shark Navigator NV70 for the last ten years (it was a goldish-tan color), and I loved that vacuum. After 10 years of service, it just stopped sucking one day. I didnt even notice that it had lost suction until I vacuumed my cream, bedroom rug and 5 minutes later I found my long, dark brown hair everywhere. I tried new filters. I washed out the canister. But alas, Shark, know to his friends as Sharkie, was no more. So, I decided to upgrade on my new vacuum to a Shark with the lift away feature. I have been using the Shark NV360 for over a month, and I really love it. Assembly was a breeze, and boy does this thing have a lot of suction. After my first trip around the house, I had to empty the canister twice. The NV360 is a beautiful navy blue color, and it does come with a crevice tool and red, felt lined upholstery tool. I did go ahead and spend a few bucks at the Shark website to get an accessory package with a longer crevice tool and a brush head attachment, which I prefer to the upholstery tool. The lift away feature is easy to use. Sometimes the release buttons/latches that you need to press to release the lift away can be a little tight, and you need to press the button while wiggling the vacuum to get the lift away to release. In comparison to my old Shark NV70, the NV360 is much lighter with a wider vacuum head. The NV70 was built so tough that it felt like a truck could run over it, and it would be fine. The NV360 is lighter which makes chores easier, but you also lose that great, sturdy, feeling that the NV70 had. The NV360 feels a little like a toy vacuum in comparison to the NV70. The NV70 also had a longer cord - maybe 5 feet longer. But, the lift away technology and wider brush head do make up for the shorter cord. My only real complaint is that the NV360 is so light that it can easily fall over. That is a problem when you are trying to reach that last little bit of whatever with the extension wand and then BOOM. The NV360 has its weight near the back of the vacuum, so it tends to fall backward rather than on its side like the NV70. That caused a dent in my coffee table, but now I know that I really have to move the vacuum to a closer outlet when using the attachment wand. Overall, this is a great vacuum with great suction at a fair price. I do miss the sturdy feel of the NV70, but for anyone looking for a lightweight vacuum with excellent suction, this is your solution.
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Keleen Miller
> 24 hourI love that its probably cleaning deeply. It sucks so hard and doesnt have power steering. Its extremely hard to maneuver even on short pile carpet. I will probably return because of how hard it is to use.
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Bob Murray
> 24 hourThe suction was great and for most that would be an advantage, but I need something that will glide easier.
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RoroB
> 24 hourThis little vacuum is awesome! So lightweight and easy to maneuver. It picks up all the dog hair! So satisfying to see how much it picks up every time!
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Lizzie
> 24 hourI purchased this vacuum to replace an older, bulkier vacuum that had lost suction. So far this little vacuum has been amazing. When it arrived and I took it out of the box, I was a little apprehensive when I saw how narrow the vacuum was. My first thought was that I was going to have to do so much more work to get my floors clean. The vacuum arrived in several large pieces, so I used the manual to get it all put together. It only took a couple minutes, and was not difficult. After I got it all put together, I read through all the features and how to use them. You can detach the canister from the roller base, in order to clean stairs, or other awkward places. It is definitely helpful on stairs. The one thing I do want to note though, is that my stairs are carpeted, and the detached canister did not sit well on the carpeted stairs, and I had to use my knee to make sure it didnt tip over and tumble down the stairs. There is an upholstery attachment with a roller that spins when attached to wand and vacuum is on. This is good for the stairs as well. There is also a very long, extendible thin wand that is mean to help clean under couches and large furniture. There is also a crevice tool. This vacuum is significantly lighter than my previous vacuum, and pivots and turns incredibly easily. This vacuum also has very powerful suction, and almost makes it seem like it is self propelled. You can also adjust the suction if you are vacuuming a thick carpet, or an area rug, and are trying to keep the vacuum from grabbing onto your carpet. The first time I used this vacuum, it had only been a couple days since i had vacuumed with my old vacuum, but I filled an entire canister just vacuuming my living room and dining room area rugs, and my stairs. The canister is a little smaller than my old vacuum, but if it does a significantly better job, I can handle emptying it a little more frequently. I am very happy with my purchase so far. If you found my review helpful, I would love it if you would click yes.
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Melanie Hohlfeld
> 24 hourVery impressed with suction power. Unit is light compared to most. Only feature I dislike is the attachments dont fit securely. Makes cleaning furniture and stairs difficult.
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Gypsy
> 24 hourI purchased my vac in July of 2022 and continued to use my old vac until Jan. 2023. Why is this important, due to the fact I did not use my new vac for months I was not aware the floor rotating brush was not working at all. I tried all online troubleshoot suggestions to no avail. I finally called Shark explained I was remiss in the ‘ make sure it works when arrives dept.’ and was surprised that Shark can access your phone camera and troubleshoot any issues you may have (with permission of course). We were not only able to find a solution but I was given accessory order numbers for additional items I wanted. The upright vac has great suction, very easy disposal of dirt without buying bags yea, ease of mobility, and removal of top canister for wall and or dusting projects. I have always bought high priced complicated heavy vac’s in the past…. not anymore, great lightweight vac, fantastic service!
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vierow
> 24 hourFirst off, this is a really good vacuum and I would love to have given it 5 stars. The cord length is great. It does stand-up just fine. Pushes nicely over the carpet. Swivels nicely. etc. I had professional floor cleaners come through 4 days ago, and this vacuum still picked up 3 full bins of dog hair and dust. Pros: 1. Great Suction 2. Easy to push around carpet 3. great maneuverability 4. great design the way you can detach the wand and do corners and other hard to reach places quickly and with ease. 5. Long enough cord. 6. If something gets caught in the beater brush, it will turn the brush off automatically, once you pull the shoe lace out, or whatever jammed it, all you have to do is stand the vacuum up fully and then start vacuuming again. 7. It is relatively quiet. 8. Tool holder is pretty handy. 9. Nice hepa filtration. 10. Lift-away technology, so you can easily detach the beater brush and vacuum with just the canister and hose. Though I never really use the much. Its just nice to have :-) Cons: 1. Biggest complaint is the dirt bin. There is a notch that the hair can get caught, which makes it not empty as smoothly as it should. I only had this problem 1 time out of 3 emptys. My old Shark did not have this problem. See picture attached. Circled in red. 2. Its a little heavy for doing stairs (I have a lot of stairs). But its not terribly heavy by any means. 3. Like pretty much every vacuum, managing the cord is a little tricky, you should keep some slack with your pinky or fingers up by the handle, this makes it easier to manage. I also looked at the Bissel Cleanview Swivel. Which is a lot cheaper, and probably about as good, but I have 2 large German Shepherds, and I know what people are complaining about when they says the drive belt starts burning up if something gets stuck in the brush. I have have an older Bissel and had that same exact problems with it. But it still works. I also had an older Bissel that I had to throw out because the belt would fry every time you turned it on. I may get the new Bissel though to keep on a different floor of the house and compare them side-by-side. I also have a Dyson V7 cordless which is good for hardwood floors, tile etc. It does work on stairs and carpet, but nowhere near as good as this Shark (understandably so, the Dyson is just a battery vacuum, and the beater brush spins by air suction, tiny dust bin, totally different type of vacuum). I would recommend the Dyson for quick cleanups though. Take away: This is a great vacuum and has some good features that some of the other vacuums dont. It picks up the hair and dirt very nicely (I have 2 large German Shepherds). Emptying the dirt bin isnt always as smooth and easy as it should be, but I would still recommend it.
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Leslee
> 24 hourI just purchased my second shark vacuum. Theres no other vacuum I will use. A friend gave me a Bissell and I havent even put it together. This vacuum will pick up dirt, leaves and stickers better tracked in to the house as well as hair and cat fur. Its by far the best vacuum I have ever used and wont use any other.
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Fred Giles
> 24 hourThis is a great machine, which is a good value for the money. Keeps our apartment very clean.