4 Doors Complete TCP/IP RFID Access Control Systems with North American Standard Electric Strike for Latch Doors Keypad Reader 110V Power Supply Box Phone APP Remote Open Door

Ive had to email for different questions, I get instant replies, get this on weekends; -very technical help, very thorough; -I ran into troubles understand permissions, lock install, and lots of other questions Ive had; -A nice to have: An unrelated question about how to integrate relays (not supported, but they did anyway); -this is a top notch group, very willing to help, with every single email it says we support you forever (not something Im all that familiar with, how cool is that?); -I work in IT, they always say sorry, not us, call such and such, or worse its in the manual - these guys give you a plethora of YouTube links for every question. I was up and running inside of 45 minutes, the app took me 30 mins to figure out, but pretty straight forward once I got all his links (theyve got lots and lots and lots of links). If theres a con, Id say there isnt an install video on how to physically install the strike (they had one, but for the one exception it wasnt quite what I needed). However, I found a number of lock installers DYI YouTube videos, so not an issue. I really like this company, they stand apart from so many. -Theyre a winner outfit, a winner group of people, something youre really lucky to find in todays day and age. How nice. -Id recommend this company to to a family member, a friend, or a stranger. ==Five Stars===

Great product, awesome customer support

First things first. The hardware works and is easy to install - I followed the link provided with the shipment, watched the videos. I did not read the instructions closely and had to email them about stuff i should have read, answers came back the following morning as they are based in China with video links or answer(s). I did not use their locks, I purchased Assa Abloy locks that allowed me to use the existing lock holes with minimal cutting (I purchased a Dremel tool - to cut the metal doors and a set of chisels - to chisel wood door frames). I bought their exit motions sensors and watched the video and install was a snap. I did also buy some 22/2 and 22/4 and 22/6 wire (500ft spools) rather than use CAT5 and that helped keep my head clear on the wiring. I did not like the included PIN pad and reader so I purchased the sleeker RFID EM-ID reader they sell. I ended up with a bunch of parts I may throw back on ebay. What would I do next time? I would buy the parts rather than a package but for most folk what they provide will be perfect. I did notice the HID cars and KeyFobs must have a lower security as the reader did not read the newer ones from our corporate office, but it may be my lack of knowledge. End result ..savings of about 4K for a 4-door system. The Android phone apk. worked but did popup on install and say it was for an older version of Android. One missing feature for me was only one master/super users account is available best i can tell. I did have to watch the software programming video several times and did not particularly care i had to put their company name in the registration. No idea what will happen if i did not register the software, it never told me or prompted either.

The product was very easy to install and has great instructions and videos. I had some questions how I could make the product work for my application and support got back to me same day with a tailored text manual and videos to help complete the project. I used this in a commercial application but I think I may even install it at my house.

The access control is Good quality equipment Seller providing excellent support and fast response i recommend the product and the seller

These panels install easily, program easily and work very well. I have 8 of them at a customer site and they function without issue while being used every day by over 50 employees. The seller answers any progrramming or installation questions quickly and seems to really care abot customer satisfaction for this product.

We purchased several of these for our business. Theyre easy to install and work great. We had one configuration issue that required support. Response was super fast and outlined exactly what I needed to know, and they also linked a video to show us how to make the changes.

This is a great product and support is very responsive. I emailed them and got a response within hours!!

Great tech support

This seller says they will support you forever and they mean it. We installed this unit over 2 years ago and the support was great then. I recently had a question and sent them an email and they still responded within an hour with full details of how to address my issue. The system still works great and it saved us thousands of dollars compared to quotes we received to do the same thing. I would highly recommend this product and the seller. Great company!!