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Mrs. Sibyl Eichmann
> 3 dayThis is 2nd control panel I bought from this seller Mr. Chen. I am so delighted that I picked his product. He feels pride in his product and he loves service. Thank you so much for your support. He even solved my issue via team viewer. Love it.
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pete quattrini
> 3 dayI installed this system in our local club in about a day. The hardest part is pulling wire. The best part of this product is customer support! I have been dealing with heavy grade security equipment in Corrections for over 25 years, this is by far the easiest access control system I have ever installed. What makes it the best value is tech support. As soon as you reach out to them, They get right back to you with the easiest solutions. You will not get that kind of service with big Tech companies. Doesn’t matter when you need them either. They are always available. Keep up the good work! If I ever need to install another system, you will definitely be the first I reach out to!
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Don Ackerman
Greater than one weekGreat product. Customer support is outstanding. We’ve installed many of these systems without issue. When we do have a technical question, Chen is quick to respond with phone, email and video support.
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Ray
Greater than one weekReally easy to install and great step-by-step instructions.
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Ronald J. Sanderson
> 3 dayIve had to email for different questions, I get instant replies, get this on weekends; -very technical help, very thorough; -I ran into troubles understand permissions, lock install, and lots of other questions Ive had; -A nice to have: An unrelated question about how to integrate relays (not supported, but they did anyway); -this is a top notch group, very willing to help, with every single email it says we support you forever (not something Im all that familiar with, how cool is that?); -I work in IT, they always say sorry, not us, call such and such, or worse its in the manual - these guys give you a plethora of YouTube links for every question. I was up and running inside of 45 minutes, the app took me 30 mins to figure out, but pretty straight forward once I got all his links (theyve got lots and lots and lots of links). If theres a con, Id say there isnt an install video on how to physically install the strike (they had one, but for the one exception it wasnt quite what I needed). However, I found a number of lock installers DYI YouTube videos, so not an issue. I really like this company, they stand apart from so many. -Theyre a winner outfit, a winner group of people, something youre really lucky to find in todays day and age. How nice. -Id recommend this company to to a family member, a friend, or a stranger. ==Five Stars===
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magwa5
> 3 dayThe access control is Good quality equipment Seller providing excellent support and fast response i recommend the product and the seller
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Marcelo Alvarez
> 3 dayReally simple to connect and all included in the package
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Larry Y
> 3 dayI found the product to be capable of doing everything advertised. It is amazing all of the features this system has. Installed, setup the controller and started entering employees and access immediately. Had one question about a feature, so sent a request for info, promptly got four e-mails with all of the info I needed and more. I had to use special strikes on a couple of our doors made specifically for them, but I knew that before I ordered the system. Everyone loves the new system, instead of the keyed locks we were using.
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Cjba
> 3 dayGreat tech support