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Justin David Morris
> 24 hourAwesome support, product was easy to figure out. Wiring was straightforward. In our installation, we used 18 gauge, 2 strand wire for the door striker and exit buttons. We opted to use Cat 6 for the pin pad because it needs 5 wires. All connections were soldered and both ways work perfectly. We’ve tried both the web management interface and the software and prefer the software. I have the software installed on a Windows Server 2016 virtual server, and it works fine. We have a network card on the same subnet as the control box (this may not be required but is good practice for applications like these). I found the software straight forward once I played around with it a bit. If you have an advanced application, you will likely need the Extended Function menu. This menu enables tons of functionality. It even rivals some of our larger access control programs. This is a good buy you won’t regret.
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Tralee Johnson
> 24 hourOur business has been using this door system for about a year and theyve been so easy to use! The fobs are very convenient and great that you can remove access if one has been lost or if an employee leaves the company. The customer service is great, I have always received a very quick response! I would definitely recommend!
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Justin
> 24 hourThis system is easy to install and works perfectly for my needs. The system manufacturer helped me out with more in depth functions as well. I plan to buy a second controller for exterior doors! If you get stuck, ask questions. They really are great with support.
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emt328184
> 24 hourworks as expected , instructions could be better
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Renee
> 24 hourSystem was easy to install, software is intuitive, price is affordable. I had a few questions during installation and had answers back within hours. Excellent support.
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Dustin Will
> 24 hourDont be afraid of the slightly rough English. The hardware, the software, and best of all, the quick friendly customer service is all TOP NOTCH. I bought this for our office remodel, I may be an engineer but no IT superstar. The instructions were easy to follow and everything works as advertised and feels like quality. Considering the value for money, I am seriously considering this for home!!! Will definitely buy from this seller again.
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EDGE Mfg
> 24 hourThis seller says they will support you forever and they mean it. We installed this unit over 2 years ago and the support was great then. I recently had a question and sent them an email and they still responded within an hour with full details of how to address my issue. The system still works great and it saved us thousands of dollars compared to quotes we received to do the same thing. I would highly recommend this product and the seller. Great company!!
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Technician
> 24 hourWell made and easy to install and customer support is A+++++++
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Lighthouse Baptist Academy
> 24 hourThis is the second access control system we have purchased from this seller and we will likely purchase another two for our other two buildings. The software program is very thorough and is able to do everything we desire. Definitely a good system for the money.
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Brayan Gomez
> 24 hourGreat product, awesome customer support