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Zanmom
> 3 daySystem works perfectly. Tech support is the best I have experienced. Quick to answer and always has a ez manual or directions to follow.
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AGi
> 3 dayInitially I had a problem with the power supply going dead, I contacted support and they sent a replacement promptly, on setup I needed to know a few things, I contacted tech support and a agent called Wood, was very heplful, answering all my questions with a great depth of product knowledge, also connecting with remote assistance at another time to complete and test the system. Because of the 13 hour time difference I would inadvertently contacting Wood after hours and he would always help. Its a pity theres not 6 stars... as the support is first class and product preforms as per purpose. Will purchase again.
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John Hilzendeger
08-06-2025Hands down best customer support I have seen for this type of product. Highly recommend
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M.
> 3 dayGreat product, fast shipping, excellent customer service!
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Don Ackerman
> 3 dayGreat product. Customer support is outstanding. We’ve installed many of these systems without issue. When we do have a technical question, Chen is quick to respond with phone, email and video support.
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magwa5
> 3 dayThe access control is Good quality equipment Seller providing excellent support and fast response i recommend the product and the seller
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Jeff B.
> 3 dayThis access control setup does exactly what the description says. There are as many features as you could possibly want, set up was super easy. The operation manual is well written and easily understandable. Just a quality product. The only trouble that I had was finding the Android app that would allow me to control this from my phone. I sent the company an email, and they replied with download directions within a couple of hours. If you are considering having someone install an access control panel, but concerned about the cost. TRY THIS ONE FIRST! YOU WILL NOT BE DISAPPOINTED! AMAZING SELLER, AMAZING SERVICE!!! I am planning on purchasing 4 more of these exact setups to finish a project for my company.
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Rosa
Greater than one weekIts hard to install but vendor will help correct problems you might have
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Kevin
> 3 dayThis access control panel is an incredible value. It was easy to install and program. The seller provided excellent support when I had questions about programming.
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Jon Mitchell
> 3 dayAmazing product, easy to install, AMAZING TECH SUPPORT!!!! Thanks for a great product!