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Dustin Will
> 3 dayDont be afraid of the slightly rough English. The hardware, the software, and best of all, the quick friendly customer service is all TOP NOTCH. I bought this for our office remodel, I may be an engineer but no IT superstar. The instructions were easy to follow and everything works as advertised and feels like quality. Considering the value for money, I am seriously considering this for home!!! Will definitely buy from this seller again.
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Steven
> 3 dayThis system was easy to install and operate afterwards, I have two of these at my place of business. Very pleased with the app as well, definitely worth the money.
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Fb
06-06-2025Good value , quick response thank you
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stan kirby
> 3 dayThis system has been great for us. The instructions were good and the support was even better. Emails to support are returned within a day or less (the guy responds from China) and the guy is very helpful. He even helped us with the wiring to integrate this system with a larger older system that was in place previously to us moving in. I would definitely buy again based on the support alone.
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Patrick N.
> 3 dayExactly what I needed to expand an existing system. Customer support was very helpful in making everything work together. Will be buying more as we expand the card access system across the building.
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Mrs. Sibyl Eichmann
> 3 dayThis is 2nd control panel I bought from this seller Mr. Chen. I am so delighted that I picked his product. He feels pride in his product and he loves service. Thank you so much for your support. He even solved my issue via team viewer. Love it.
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Thomas White
> 3 dayI ordered the 4 card reader panel with strikes. The install was very easy and the provided instructions helped answer any questions during the install and setup process. Full Disclosure: I am very handy with a technical background which made this install go very well. However, experience isn’t needed if you can follow instructions and have the right tools. The customer support was very responsive and helpful. I emailed a few times to answer some questions (error on my part during install), and they always answered within a day (time difference). I highly recommend this product.
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EDGE Mfg
> 3 dayThis seller says they will support you forever and they mean it. We installed this unit over 2 years ago and the support was great then. I recently had a question and sent them an email and they still responded within an hour with full details of how to address my issue. The system still works great and it saved us thousands of dollars compared to quotes we received to do the same thing. I would highly recommend this product and the seller. Great company!!
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Larry Y
> 3 dayI found the product to be capable of doing everything advertised. It is amazing all of the features this system has. Installed, setup the controller and started entering employees and access immediately. Had one question about a feature, so sent a request for info, promptly got four e-mails with all of the info I needed and more. I had to use special strikes on a couple of our doors made specifically for them, but I knew that before I ordered the system. Everyone loves the new system, instead of the keyed locks we were using.
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Sam Augustine
Greater than one weekVery nice easy set up customer service very fast very nice very knowledgeable I will be buying this again