BenQ TK850i True 4K HDR-PRO Smart Home Entertainment Projector powered by Android TV | 3000 Lumens | 98% Rec.709 | Lens shift & Keystone for Easy Setup | 3D Projector for Binge Watchers and Sports
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JAB IT PC
> 3 daySo we purchased this and got a dead pixel a few months later. We sent it back on RMA and got it back a couple weeks later. It worked for about a week and then a different pixel went dead. We tried to just love with it, but then a 3rd dead pixel. We just sent it back off today. The Epson we had never had an issue for 5 years, this has already been repairs twice and still getting dead pixels. I was very hopeful because of the good review, but if you have to send it in every 3-4 months, it really isnt a good deal. I hope they give us back a good one.
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Prof. Clint Haag
> 3 dayThis projector has HDMI ports HDCP 2.2 compliance so not an ordinary HDMI cable works with 4K sources. Youll need HDCP 2.2 certified cables
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Collette Herman
Greater than one weekMounted at 11 feet from screen and it will only fill 80% of a 135 screen. Ceiling fan prevents mounting further back. I now have to move the ceiling fan to get it to the 13-14 foot sweet spot. Not BenQs fault. However a shorter throw projector could have handled the 11 foot distance IMO. I will try mounting it behind the fan first to see if it can work at 16-17 feet and still be bright enough. The pole mount places the projector below the fan enough to work. I can remove the light portion if needed. Initial picture quality is fantastic on HD, have not tried 4K yet. Color is great out of the box. Brightness better than expected with only 2200 lumens. With over head lights on screen was bright. With lights out its amazing with very dark blacks. Moral of the story, read the specs carefully and figure out mounting option prior to ordering. Otherwise the projector is a winner out of the box. Will update review in a couple weeks once we have tried out 4K and 3D.
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Steve
> 3 dayIve had this projector for my living room for a few months now and I love this projector. For context, the living room isnt lightproof during the day but close to it at night. It sits on a coffee table thats roughly 7ft from my screen. Its nice having flexibility to move it back and forth because the zoom range is pretty wide. I thought the setup was very easy and painless. The quality has impressed me and the colors are beautiful. I would recommend adjusting the color based on expert recommendations; theres guides online for that. I think the projector is pretty bright even during the day. I will say that for gaming, it may not be the best. I found that many of the games I play are dark and that doesnt show up well on the projector unless its pretty light sealed in the room. My only complaint (and its not really a complaint for me) is that the fan noise is audible. But I dont think its loud enough that I even notice it most of the time. PS do yourself the favor of getting at least a decent screen. I was projecting onto a wall while I waited to get a screen and it made a huge difference.
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Beyond4K
> 3 dayLet me start saying that this is my first BenQ projector and my overall experience so far has been super great. I’m not a professional video calibrator, not a videophile guy, but when it comes to technology, I like to spend my hard earned money wisely. Before I made my decision to buy this 4K projector, I spend hours of research on different brands and models from Sony, Optoma and Epson. It was a tough decision, since I had to take a lot of considerations, like my room size, screen material, lightning, picture quality and must important, value. This is a $1,500 4K DLP projector but what make it so special is that BenQ was able to put so many features and great performance in a complete “affordable” package. Now let’s move on to some of the specs and performance. Build Quality & Remote Control The BenQ HT3550 weights around 12lbs and is 15in x 10in. x 5in. It has a beautiful bronze color on the front and back of the unit and the rest is pure white. What I like about this unit is the size, is not to big and has a nice weight and rounded shape. The remote control is fully backlit and it has a nice weight and feel on your hand. The buttons are well placed and they have a nice click sound when pressed. On the back of the unit are (2) HDMI 2.0, (1) Service USB, Ethernet port and (1) USB for media files which also you can use it for the firmware updates. 2000 Lumens Yeah, let me be clear, this projector is designed for rooms that have complete light control. If your looking to watch movies during the day with some ambient light I suggest go for the BenQ TK850, it has all the same great features of the HT3550 minus the Wide Color Gamut in favor of a 3,000 lumens lamp. However, the expense of light output in this projector is compensated with very well calibrated colors and great contrast out of the box. The best mode to watch movies isCinema. On this mode the projector has the best light output, fallowed by Vivid TV“ for watching cable programming and sports. The other setting is Dark Cinema which engage the Wide Color Gamut but it dims the picture by 10%, however you will get more spectrum color depending how well you calibrate this unit. I found that this unit unit has a very good light output with 100 & 120 inches screens, however with bigger screen I think some users may prefer to go with a more higher lumens projector. 4K - (Pixel Shift) First, this is not a native 4K projector, inside the HT3550 is a Texas Instruments 0.47” new DLP XPR 4K UHD chip which has a physical mirror matrix of 1920 x 1080. It uses 4-phase pixel shifting to create 8.3 million pixels. This is a cheaper but effective way to produce a 4K resolution that it makes difficult to the human eye to distinguish a true native 4K vs. 4K pixel shift picture (also known as Faux-K to others). This technology began with JVCs introduction of pixel shifting in 2013 and since then it has spark controversy among consumers and videophiles purists. But I’m not gonna talk about this topic, it just to give you an idea of what it is. HDR + Dynamic Iris + Tone Mapping These are some of the best solid features of the HT3550. Thanks to the Dynamic Iris and software tone mapping the HT3550 is capable to produce awesome black and white levels, it has a contrast ratio of 30,000:1. As today, this is the only projector under $2K that has Dynamic Iris at this price range. The HDR performance on this projector is super great, all Marvel movies on Disney + looks awesome with really deep blacks and rich colors. For me, HDR is the secret sauce to really enjoy 4K. The Dynamic Iris works very well, however I would have liked that the dynamic Iris would have been a bit faster. Sometimes you can see some light flickering as the DI tries to adapt, it feels a bit distracting but is not something that will not ruin your overall cinema experience. Sharpness This projector has a very good sharp image. It may not have the sharpness of other more expensive hi-end projectors like Sony and Epson but is very decent and clean. The firmware update (V1.0.5) that was release last December really help to improved some of the algorithms in favor of a more sharper picture. This was one area that some users were complaining and I think BenQ did a nice job with the fix. This projector supports 3D. While I do own a very small amount of 3D movies, I decided to give it a try for this review. So I popped in Avatar 3D into my Panasonic 4K player and I was really impressed on how good it performed. The image was sharp, “crosstalk” free, however, the projector dims the light output by 20%, it feels kind of bummer. TV Material Performance This in one area that I feel is bit of a mix bag. The projector does shine with 4K material, with HDR engaged looks simply awesome, but for 1080p material it will depend on which source your watching and how good and clean your getting that signal. Regular Blu-ray movies and streaming will look great, Netflix and Disney + are incredible to watch on this projector. On cable, I feel the projector falls a bit, and the reason I’m saying this is because you can see some jaggy images, however this will depend on how good your cable or satellite provider is and quality varíes from channel to channel. Sound The projector have good quality speakers. They are 5w each and deliver very good and clear dialogue even with the volume down. I think the best EQ sound mode is Cinema and for some reason it even sound better that the user mode. However the best way to go is with a sound-bar. The only thing I really missed is Bluetooth connectivity that helps to avoid long cable runs. Fan noise Ok, I have to admit that this projector is a bit noisy, in my room with a very quiet environment my SPL meter was reading from 26-28db. However, during movie sessions and with the air conditioner unit turn on, the noice is barely noticeable, This will also depend on how far the projector is from the sitting position. Wrap up The BenQ HT3550 is a great DLP projector. As today, it is hard to find a projector under $1,500 packed with so many features. In my opinion, it even rivals some projector that cost a lot more. In the end, I guarantee you won’t regret this buy.
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AKS
> 3 dayBENQ delivers as expected. I bought this to replace my 12 year old Epson Cinema HD projector after the internal board went bad (known issue). Mounting this can be a big pain because the BENQ has hump on it where as most projects are flat where the mounting brackets go. I was able to use my 12 year old mounting bracket by some adjustments. First I added some foam on hump and got bigger screws (M4) to make the bracket connection. The foam was used to prevent scratches and dents, and to get the bracket and screw in. The other two screws on the flat areas were simple to get in with no modifications needed. Also I preferred to use my old bracket as it was measured for my 120inch screen. The only other work was running a 4K HDMI cable around 30 Feet as there was no 4K 12 years ago. Also had to get a new receiver and a few more cables for other media devices. Now the setup once powered on was pain. BENQ should of made this simple but one has to play with this setting plus the remote etc. Finally after an hour of moving the project in X direction and playing with remote plus the lens on the project I got everything adjusted to my 120 inch screen. Since I am not using this for gaming I cannot rate that.
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CHRIS
> 3 dayI bought the ht3550 16 months ago. It has failed 4 times. Benq has sent me 3 of them and 1 was repaired. The DMD chip fails after 4 to 6 months. A white pixel will show up. Then before you know it , there are dozens. I returned the first one after 4 months because of big white spots. They sent a new one. 5 months later I sent it for repair. They sent a new one. 3 months later I sent it infor repair. Got a new one. Sent that in for repair and it was repaired. Customer service aint great so its a real pain. The last repair I asked for bulb replacement (4000 hours) and was told the bulb should last 20,000 hours. There is no way that it true. Its only 2000 lumens anyway. Turned out they were just out of stock on the bulbs. Thats a problem too. Customer service doesnt care about making things right so look at optoma or epson.
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DavePF
> 3 dayThe projector works, but everyone has to listen to the fan noise through the movies we are watching. Seriously, we can hear it loudly even though our movies are loud enough to echo through the house. Secondly it takes forever to boot. Now we try to schedule for it. We come up stairs start the projector about five min before we want to watch anything. Our plan was to upgrade to a 4k projector, however the sound annoyance is so bad, its a toss up if we go back to our previous projector. I wouldnt buy it again.
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Sajith
Greater than one weekI am using BenQ HT 2550a for last two years and I am fully satisfied with its performance despite being a 1080 projector. Thought of upgrading to 4K and ordered 3050. I cant believe this product is from same company who made 2550a!! Poor image quality, far less brightness, contrast ratio not even close to its predecessor (dont pay much attention to whats written in specs). Returned it on the first day and planning to keep my old 2550a for some time.
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RLS
17-11-2024I am a first time projector owner...all I can say is that I am amazed at how far along projectors have come. I’ll not a videophile but I know the different between 1080p and 4K and know enough about black levels and things like that to know when a picture is good and this unit has it all. My only complaint which is not really a defect is that I wish it was a little brighter. Again it’s not really an issue with the projector and they do offer another model that’s made for brighter rooms but I wanted this model since their higher lumen version will not match the color depth of this one. Overall i didn’t know what to expect when I got this but I love it. I have also tried the 3d but it’s just way too dark for my taste but my wife didn’t seem to care. Just my preference I guess. I may try using the BenQ glasses instead of the cheaper ones I bought on amazon to see if that helps but overall I wasn’t pleased. The images were very dark with a lot of ghosting in some scenes. Overall I highly recommend this projector for the price...you won’t be disappointed.