BLACK+DECKER Steam Mop, White (HSM13E1)

Worked for one hour. Next day would not work. No heat or pump action. Opened unit up and cannot find a fuse or breaker. It was made in China Thanks Black and Decker

The steam mop would not heat up. Given that, I still have to pay. for returning it!

It doesn’t work well

This thing has so many problems it’s hard to start but the main two that make this a return is no place to store the cord because they only put one hook on it and the cord is only 12 feet long. Even too short for my small home. It’s getting returned.

I like cause it cleans my floor i dont like when the filter pops off the two of in the two pops off but its easy to fix though so thats a good thing

I’m always reluctant to purchase anything on Amazon with zero customer reviews but I took a chance. This is the third steamer I’ve owned and it’s ok. Not great. Not terrible. Just ok. Pros: good price. on/off button and steam button. Good height so I don’t have to hunch over. Seems sturdy. Cons: you have to hold under faucet to fill water reservoir. Power Cord is too short and I have to use an extension cord. Only comes with one pad. In short, It works but floors have been cleaner with other steamers I’ve owned.

So far this little steamer seems to be doing great & it’s lighter than the Shark I love but that isn’t available any more.

Being that I have never had a steam mop before, I can only compare this one to of the wide variety of regular mops I’ve owned – and for my needs, this one worked great! I have well water, so I only use distilled water in every appliance that requires water to operate; therefore, filling the tank was a non-issue for me. I just laid it down, opened it up, and poured the water in. The water heated up quickly and then I couldn’t believe how much faster and easier it was to mop my floors than using a regular mop. The best part was the tough stuff that I always had to get down and scrub with a brush – the steam took it off without any effort. I can see where the cord length could be a problem for people that have hardwood floors and have a lot of area to cover, but for me, only my bathrooms, kitchen and entryway are linoleum or tile – so the cord length wasn’t a problem. I would’ve had to move the cord no matter what and if I had a longer cord, it would’ve been in my way. Overall, I am really happy with this steam mop and I wish I had gotten one long ago.

This steam mop was pretty easy to assemble, though I wish it was more comfortable to use. I found the on/off switch and steam operate button to be uncomfortable to use, since I had to apply extra pressure for them to work. My other issue was with the cord, which was kind of short for my needs. It would have been nice if it was longer. I also wish that in addition to the cord hook on top, this steam mop also had a cord hook on the bottom, which would have made cord handling and storage easier. It also would have been nice if the water tank was removable, which would have made it easier to fill up and empty. Lastly, when storing this steam mop after use, I had to lean it against something so that it didnt fall. I wish the handle had a hole for hanging it on a hook, which would have made storage easier. Overall though, despite the above shortcomings, this steam mop has been working as expected so far and had no performance issues. I used this steam mop for my kitchen floor, which has tiles, and it cleaned it well.

Worked for a good month and then stopped. I poured in vinegar to help decalcify and then started using distilled water. That did the trick. (For now). We’ll see if it continues to work…