BLACK+DECKER Steam Mop, White (HSM13E1)

First time steam mop user here - and all I can think of is why the heck didnt I get one of these sooner! It made one of my least favorite tasks kind of fun. It cleans really well and it only takes a few seconds for it to be ready to use. The one thing I have to warn about is that the cord is a bit on the short side. I kept reading about that when I was getting ready to buy, and I just figured everyone was living in a huge house or something.. but no, I can definitely say the cord is weirdly short. Even in my small area, I have to use an extension cord to get the whole floor. So, if you do buy one (and I do recommend it) be sure to get a little extension cord to go with it. Another thing to note is that the water tank isnt removable (its like an iron in that respect). I found the best way to fill up the tank is to use a measuring cup.

Very poor quality on steamer

The heater seems to be working still, but the steam is no longer coming out of the machine. Sad! We only got to use it for 4 months. Wish this wouldve lasted longer, spent a decent amount of money on this!

Worked for a good month and then stopped. I poured in vinegar to help decalcify and then started using distilled water. That did the trick. (For now). We’ll see if it continues to work…

This is a handy little machine. It works very well and is easy to assemble. Cord length was adequate, and I felt it cleaned my floors quickly and well - no scrubbing required. The only real issue I have with it is that the placement of the water reservoir cap is a little awkward, so filling it from a faucet is not the easiest task. Overall though, this is a great option - its the first steam mop Ive tried, and Im very happy with it.

There is no bottom hook to wrap the cord around. This is something that should definitely be there! The cord is short. A lot shorter than the one I currently had.

bought ahead of time for a gift, so i didnt open it of course. when opened, would not even turn on. . . item looked USED. Way to go Amazon. thanks for wasting my hard earned money

Stopped working after 30 days and can’t return it

Wish I could take the water chamber off, besides that does the job

2nd one I bought - this one for my senior Dad and it’s not working. Used about 3 times on a vinyl kitchen floor. Not steaming and no water coming out to clean floors. My window closed on this one two days ago so no recourse to return. Sad as it is so easy to use and did a good job. And agree cord is too short Would have given more stars but not working.