BLACK+DECKER Steam Mop, White (HSM13E1)

It was easy to use. Easy to put together. Just not powerful. I had one and it got up old old stains. This one dont.

I replaced the first one I got via Amazon because it apered used. There was some water in the container and the handle appeared dirty. The replacement I received ALSO had water droplets in the container???? Its unfair, nowhere in the description does it say that this is a used or a refubrised item. I ended up keeping the second one because I really needed it. But I am not a satisfied customer. This is something that should be in the description!

This steamer works really well and was easy to use especially as a first-time steamer user! I wish the cord was a bit longer and the pads a bit thicker but I really like using this product.

I really like this mop! This mop is lightweight; and really easy to use. I cleaned my floors very fast with the continuous steam. Worked great on tile floors and hardwood floors!

This steam mop was pretty easy to assemble, though I wish it was more comfortable to use. I found the on/off switch and steam operate button to be uncomfortable to use, since I had to apply extra pressure for them to work. My other issue was with the cord, which was kind of short for my needs. It would have been nice if it was longer. I also wish that in addition to the cord hook on top, this steam mop also had a cord hook on the bottom, which would have made cord handling and storage easier. It also would have been nice if the water tank was removable, which would have made it easier to fill up and empty. Lastly, when storing this steam mop after use, I had to lean it against something so that it didnt fall. I wish the handle had a hole for hanging it on a hook, which would have made storage easier. Overall though, despite the above shortcomings, this steam mop has been working as expected so far and had no performance issues. I used this steam mop for my kitchen floor, which has tiles, and it cleaned it well.

First time steam mop user here - and all I can think of is why the heck didnt I get one of these sooner! It made one of my least favorite tasks kind of fun. It cleans really well and it only takes a few seconds for it to be ready to use. The one thing I have to warn about is that the cord is a bit on the short side. I kept reading about that when I was getting ready to buy, and I just figured everyone was living in a huge house or something.. but no, I can definitely say the cord is weirdly short. Even in my small area, I have to use an extension cord to get the whole floor. So, if you do buy one (and I do recommend it) be sure to get a little extension cord to go with it. Another thing to note is that the water tank isnt removable (its like an iron in that respect). I found the best way to fill up the tank is to use a measuring cup.

It really starts steaming right away. The cord is really too short to do more than one room at a time and you cannot store the cord on the actual unit which I find funny.

Got it for my mother in law, if she liked it she would have said something but she didn’t complain so

I like cause it cleans my floor i dont like when the filter pops off the two of in the two pops off but its easy to fix though so thats a good thing

This Black & Decker steam mop is a nice steam mop. Although there is plenty of room for improvement with this device. First off the cord length. The cord length is not at all long enough. I can not adequately clean my floors with this steam mop because the cord length is so short Im not able to reach areas of my floor in my house because there isnt an outlet close enough to reach. Another thing is only one mop pad? The steam mop only comes with one mop pad! Really? I dont understand why they would only give you one mop pad when most other manufacturers give you at least a spare mop pad. After you use the mop for awhile cleaning your floors the dirt on the mop pad begins to clump up so unless you buy an additional mop pad. You have to stop in the middle of cleaning to clean the mop pad. The water tank is not removable. You have to lay the body section of the steam mop on the floor and use a pitcher or a cup to get the water into a small hole. Why couldnt the water tank be removable? Other than those important features that could be improved on this Black & Decker steam mop. Its not all that bad it works as advertised and it does a good job of cleaning the floors.