BLACK+DECKER Steam Mop, White (HSM13E1)

On the contrary. Youre supposed to lift up the whole thing into the sink and aim the faucet correctly into the small hole?! Fill a watering can maybe, or use a funnel and pour water into the small hole through the funnel? Ridiculous.

Love this machine . Much better than one I had before. Good size water compartment . Really steam well. Pads stay hook well to machine. Great for the money

This mop worked great on the floor, was lightweight, and as other reviewers have said, it takes corners very well! Turns very smoothly. Unfortunately, they really did not design the water tank well at all & it was a deal breaker for me. The tank cannot be removed from the body to fill it, and filling it in unit is awkward for a person with mobility issues...and also importantly, it cannot be then turned upside down to dry well before storage. This means you are putting a damp inside item in your storage closet to start smelling mildewy.

I replaced the first one I got via Amazon because it apered used. There was some water in the container and the handle appeared dirty. The replacement I received ALSO had water droplets in the container???? Its unfair, nowhere in the description does it say that this is a used or a refubrised item. I ended up keeping the second one because I really needed it. But I am not a satisfied customer. This is something that should be in the description!

Pros: Easy to use. I love that it cleans very well and dries quickly! Cons: Cord is way too short, only good if youre mopping one small room.

This Black & Decker steam mop is a nice steam mop. Although there is plenty of room for improvement with this device. First off the cord length. The cord length is not at all long enough. I can not adequately clean my floors with this steam mop because the cord length is so short Im not able to reach areas of my floor in my house because there isnt an outlet close enough to reach. Another thing is only one mop pad? The steam mop only comes with one mop pad! Really? I dont understand why they would only give you one mop pad when most other manufacturers give you at least a spare mop pad. After you use the mop for awhile cleaning your floors the dirt on the mop pad begins to clump up so unless you buy an additional mop pad. You have to stop in the middle of cleaning to clean the mop pad. The water tank is not removable. You have to lay the body section of the steam mop on the floor and use a pitcher or a cup to get the water into a small hole. Why couldnt the water tank be removable? Other than those important features that could be improved on this Black & Decker steam mop. Its not all that bad it works as advertised and it does a good job of cleaning the floors.

Seems okay but I cannot use it because it did not come with the microfiber pad..

It’s wonderful for a small place but if you have a large place like I do, 3000 sqft buy the larger version. But it does clean well. It only came with one pad so please know although washable make sure you grab some extra pads.

It was easy to use. Easy to put together. Just not powerful. I had one and it got up old old stains. This one dont.

i purchased a black and decker steam mop catalog number SM1610 in october of 2012. it was a very fine steam mop and just died this year. I ordered this model, what a disappointment, flimsy nothing like my previous model. sending this product back. very disappointed in you black and decker!