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Joe
> 3 dayI purchased the HL-L5100DN laser printer in 2020 with high expectations since my 2 previous laser printers had each performed for 10+ years (earlier HP, and a Brother HL-5250DN). 5 Stars initially with great expectations 4 Stars when I realized it shipped with a starter toner cartridge, and I had to purchase a replacement which added $100+ to the expected cost. 3 Stars when I started experiencing problems printing envelopes and small page sizes. The text would rub off the envelope. The problem occurred with the Windows 7 driver and the Ubuntu (Linux) driver. 2 Stars when I had to replace the drum because of repeating periodic missing print areas on the page. Cleaning the drum did not resolve the issue. 1 Star when recently the paper creased when printing duplex which I do often. I tried all of the troubleshooting suggestions in the manual and online for the 3 problem. I had a chat session with Brother support and tried to find a solution to the 2 problems: envelop printing and duplex paper creasing. No new insight or solution. Printer is out of warranty. Take to a authorized service center. Likely repair cost maybe $155 fuser and $55 duplexer.
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Gary Krist
Greater than one weekHad I known in advance that this printer is booby trapped to prevent use of partially used toner cartridges, I would not have bought it. It took a day of research and a lot of tinkering with the toner cartridges to bypass the downright sneaky booby trap. Rebuilt and aftermarket toner cartridges work just fine in this machine; however, you must never take one out if it has any toner left in it because the machine will reject it if you try to put it back in. This is akin to building a car that when a tire goes flat you cannot have it patched; rather, you have to buy a genuine Smashmouth Auto replacement tire which costs five times what other equivalent tires cost. Brother really has tried its best to screw the customer.
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Karam A. Rezaie, CPA
> 3 dayGood printing quality and has all the good features.
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Monte
> 3 dayRock solid printer. No frills and no hiccups. Plug and play from both PC and Mac as well as AirPrint. I have used his older brother for 3 year of hard labor. I have no qualms about buying another Brother and no hesitation about recommending it.
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Sean S Walker
> 3 dayI looked at probably a hundred printers before landing on the Brother HLL5100DN. I needed something that could handle a high-volume output without burning a hole in my wallet. Most laser printers seem like a great value...and then you look at the cost of toner. With most printers I researched, I also looked up the cost of toner. Only a few printers stand out from the pack with toner yield and cost– the Brother HLL5100DN is one of them. There is an off-brand toner available for this printer that yields 8,000 pages that costs only $20. I could not find a better cost-to-yield ratio on any printer in this price range, so I purchased this one. A few notes about this printer are in order: 1. It is not a WiFi printer. You must hook this up via a printer cord (to USB) or an ethernet cable. You MUST have one of these hooked up for the printer to work. 2. It is monochrome (it prints black ink only). If you need color printing, its not for you. 3. It is not a scanner. Its only a printer. 4. It works with Google CloudPrint if it is hooked up to a computer in the aforementioned way. 5. It takes about 15 minutes to set up (including unboxing and driver download). 6. Works on PC and Mac. I set it up on both. Overall, this product is the best monochrome printer for the price. It will give you a ton of prints for a low cost. Its pretty basic, but is awesome in certain contexts. I highly recommend this to anyone in the market for this type of printer!
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Hannah
> 3 dayExcellent
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EA Buyer
03-04-2025Shipped as promised. Works as advertised.
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C. Dennis
> 3 dayGreat performance at a terrific price.
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Anabel Schmidt
Greater than one weekIm using this as a desktop printer in a Mac/PC/Linux corporate environment with other all-in-one printers/copiers and color laser printers on my network. Print speed is fast, but as with just about all laser printers with higher page-per-minute printing capability, you trade a bit of print quality for speed. The print quality is fine and comparable to most faster monochrome laser printers, but doesnt match the near typeset quality of a Canon Imageclass D1650 down the hall. However, the cost per page of this printer is about half of the Canon, so for most business documents, this Brother printer is a good balance of toner cost, print quality, and speed. I have had several other Brother laser printers and they all were good quality and lasted for quite a few years. But if youre looking for the best print quality, check out Canon printers. I have a Lexmark monochrome all-in-one, two HP color laser printers, an HP monochrome all-in-one, and a couple of small Brother desktop printers, and all work well, but the Brother printers are tried and true workhorses for 95% of our printing. Lexmarks interface is overly complicated, the HP all-in-one print queue gets stuck sometimes, and the printing cost of the HP color lasers is high enough to avoid printing all but color documents with them. The up front cost of the Brother HL-L5100DN is low and the long-term cost is also on the lower end for monochrome laser printers.
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Dennis Brumfield
> 3 dayRan into some problems on set-up but great after.