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GabeGabe
> 3 dayI have 3 of the surge protectors and used it in my previous apt with little issues such as random loss of connections. Ive recently moved to a new build home with fiberoptics and 2/3 of these stopped connecting. One works fine in the living room but the other 2 would not pick up the signal. After resetting it multiple time, they still didnt work. I contacted the company and they couldnt troubleshoot over the phone so they requested I sent a video of the Nth time to reset them to demonstrate that the devices were faulty. I waited for 2 replacements and I received 1 strip a day before they emailed me the tracking information after I waited a month for it. I started the process in July and received a device around August. I emailed them to follow up for the second device... 5 emails and 3 months later, they are still asking for my utmost patience but they still dont have a product out for me. This company has lost me as a customer, I will never purchase their products again. Id suggest that you save yourself the money and grief, go with another product, ANY OTHER PRODUCT... chances are other companies may have more reliable smart surge protectors and much better customer service and not make you wait 3... going on 4 months for a replacement.
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Richard Lane
> 3 dayEasy to set up and no problems with Alexa communications with the device. I will be buying another soon. edited a couple months later. The device died from a power outage. It shows power is on but none of the outlets will work and it will no longer connect to the internet. I still love this product and ordered another one. One major hiccup, I contacted Geeni support via their chat connection on their website. The next day I get a call from the same help desk area but this time around they try to scam me with they owe me $499.00 .... and need me to install ultraviewer on my computer. BIG TIME SCAM .... DO NOT USE THEIR HELP DESK.
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Pizza pizza
> 3 dayset the strip up went to plug a desk lamp in and it would only work on 5 of the 6 outlets the 6th outlet seems to be missing the metal contact for the hot side of the prongs I attached photos so you can see what I am talking about. Outside of this CLEAR LACK of QUALITY CONTROL! here are my thoughts. Set up was easy but not 100% clear as the app was giving me instructions for another product they make. The 5 outlets that did work seem to worked as advertised. you can label the whole strip and the individual outlets. You can turn on and off each outlet or the whole strip with the app and on the strip there is a physical switch which will power down the whole strip which will also disable the connectivity. bad things about this strip. There is no switches on the strip itself so if you lose connectivity you will not be able to control the individual outlets. The back of the strip in missing keyholes for mounting on walls or under a desk. and the clear lack of quality control. I intend on returning this one and hope the replacement does not arrive with manufacturing defects.
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Tiim
> 3 dayOK, its a nice multi-outlet device. My gripes are Google does not have a web-based version of home, so you absolutely need to use a smartphone or tablet to control the power strip. For most people, not a problem at all, but I sure would love to use a simple web interface, so I can VPN in and control via my LAN, or control from my Linux or Windows desktop PC in the office. You can also use the Geeni app, but again, no html version, app (ios or Android only) Im sure alexa and siri behave similarly, shame. Only other thing would be independent local power switches. The unit has only a master switch. Ill be looking to replace this eventually. For now, its ok.
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Kazoo
> 3 dayI got this for my desk lamp and powered speakers (Kanto YU2.) Since WFH began, reaching under the desk everyday for the lamp switch and fiddling with my speakers volume became a real pain. With this outlet and the free SmartLife app (I can confirm it works!) I schedule everything on my desk to turn on before I start working and turn itself off in the evening. The 2 USB charging ports are very useful as well. One issue I encountered was, when I initially placed it right by my wifi router, It had a really hard time syncing in the app and staying on my wifi network. It was frustrating and I almost gave up, but moving them apart from each other fixed it and the experience has been seamless for months now.
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Chu Thim Rom
> 3 dayBought two units for about 2 and a half months, one unit keeps turning off and on for about one every hour.
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Russell Hammond
> 3 dayI have a Mixer, Computer Monitor, Active Speakers, Chromecast, HDMI Audio Splitter and Desk Lamp all plugged into and individually controllable through this ONE surge protector. Each outlet being a smart plug makes the utility of this surge protector multiply tenfold especially if you have an entertainment center and are looking to, for example, power on your mixer before powering on your speakers so there isnt a POP over the speakers. I have connected this to both Amazons Echo and Google Assistant and it works like a charm. Easy to reset as well if ever the smart assistants lose connection.
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L.
> 3 dayThis product came trashed. There is no way that the product I received wasnt used or refurbished despite it being sold as new. There is some obvious signs of wear on both the box and inside components. But NEED outweighs the cons for me at the moment. So Im stuck with it. If I had another option I would. Easy to install and app is fairly straightforward to connect. Some of the prong holes are a little tough to plug things into, but as I only needed it for 3 items I simply used the other outlets. Wi-Fi signal is good.