iolo - System Mechanic Pro, Computer Cleaner for Windows, Blocks Viruses and Spyware, Restores System Speed, Software License
-
E. Snow
> 3 dayUpdates required activation code re entry. Renewal process messed up my computer. Followed instructions and the program never opened and could not be deleted. Contacted tech support number and it is a wierd 1970s sounding recording with old music. Got put on hold for a long time and tech came on, but phone connection was full of static and fragments. Could not communicate due to breaks in line. Sounded like a 2-way radio connection. Tried on line ticket and got no response on it. Searched and found information about many others with similar problems. Restored my computer to previous point in time to get the program off of my computer. Seems like product is kind of homeade and company is far away in China possibly, or India. Their web site has a big warning about imposters stealing info and calling people who have purchased the product to steal and defraud people. There may be undisclosed breaches of customer data. Otherwise, the product did work for me for quite awhile without much problems. The renewal process is what messed it up.
-
BobY
Greater than one weekNeeds to be updated to get the most recent version.
-
Kaitlyn
> 3 daythis product is awesome, whenever i have a problem it fixes it without having to bring it into a person. it cant get rid of viruses though.
-
tdunne
> 3 dayI do not normally bother writing reviews about products. If they dont work or customer service is poor I just cancel and never buy them again. IOLO has pissed me off enough to actually spend the time to give them a negative review. I strongly recommend avoidance of any and all IOLO products and services. IOLO is extremely aggressive in their marketing and up selling efforts. When I attempted to renew my one year subscription I had a very difficult time getting the deal they were promising me. Every time I contacted customer service I was on hold for an extended period of time and had to argue with the customer service rep to stop trying to upsell me. A month after I renewed I received an email indicating I had signed up for their tech support service which I did not want. There was no online option to cancel so I had to go through customer service and again argue with them to cancel the order they generated and stop the upsell script. Regardless of the marginally effectiveness of their product I will not be renewing with IOLO ever again.
-
SysDOC
20-11-2024Most poor reviews are from user error. You can mess up your pc if you dont know what you are doing be careful. If you dont know something read the Help section or ask a professional for advice. Anyways, this product is great I have it on my laptop and desktop. I run it along with the antivirus. I got an adobe adware on my laptop. I was able to remove it by going back to my backup point and removing it. In addition, Keeps my laptop running up to speed and pretty much like brand new. Keeps all the system clutter away. Only sad thing is somehow my Itunes music got messed up but I think that is something else becuase I checked the delete history tool this program has and there is no music deleted. Other than the majors has so many different tools to use. I have used for several years and will continue. I have my money worth out of this product for sure.
-
Jeremy Begin
> 3 dayLove the system mechanic program. Even when I upgraded to a new computer, I immediately installed it on my new system, which has run fast and flawlessly since. Keep up the good work, looking forward to new features all the time
-
Tom W
> 3 dayWhen I ran a full virus scan, System Mechanic would lock up. After speaking to the computer techs from System Mechanic I was told to exempt those files that were not going thru. I would do this and then another file would lock up and I was never able to complete a full virus scan.
-
Brian
> 3 dayI bought a used Compaq Presario CQ62 from my good friend after he had bought a touch screen tablet. He complained about this laptop being way too slow. At that time, my old laptop was dead. The hard drive went bad on it and I really didnt want to waste money installing another hard drive, so I bought his Compaq laptop. Besides deleting a whole lot of security and anti-virus programs on it, I bought and installed System Mechanic Professional and Im telling you, it works miracles. This former tired, rundown laptop is now running like new and Ive not had a single issue with my laptop. Dont waste your money on Fix It programs. Theyre no good. Buy this. Highly recommended. Dont pay any attention to the negative comments on here because its likely these customers dont know what theyre talking about.
-
Rod
> 3 dayI use System Mechanic on one computer and Tune Up Utilities on another. They are both good, but I prefer Tune Up Utilities.
-
BJ
> 3 dayAnyone running Windows pcs needs this program, this was a great bargain, it cost a whole lot more at other strores.