Kidsneed Baby Monitor - 3.5 Screen Video Baby Monitor with Camera and Audio - Remote Pan-Tilt-Zoom, Night Vision, VOX Mode, Temperature Monitoring, Lullabies, 2-Way Talk, 960ft Range

I received a default unitthe company reach out as soon as my review came up sent out a new device and help me the customer service is awesome and helpful

The quality of the picture it’s not that good compare to others I have had. But I like that I can control the motion of the camera with the monitor

Edited: Upgraded from 2 stars to 5. I reached out to the company (via the email on the pdf warranty here on amazon) and they had me test the monitor with the cable from the camera to determine what part was faulty. They then promptly replaced the monitor, no charge, no hassle. Amazing customer service. New monitor is working great. ------ Does the job, but unfortunately no longer charges. Ive been using this monitor since November, so it gave a good six months I guess. Have reached out to the company via email, but will have to go get another power cable in the meantime.

Great monitor for the price. Our name brand monitor broke and we found this. The daytime picture quality is great. Night vision could use some improvement because it gets blurry at night. The battery life of the handheld unit it great. We leave it plugged in at night and use it here and there during the day if we are off work. It rarely dies unless it’s left on during the day when we are not home. We have Amazon Blink cameras too and those we access for when we are away at work and she has a nanny or if only one of us is working. Those have their own purpose but this is great to monitor naps when we are home and for the nighttime to wake us up or to determine if she is stirring and will go back to sleep or “awake awake.” Hopefully it lasts us awhile!

It gets the job done. I feel comfortable with it because I am more so listening for my toddler to be up rather than watching an infant any longer. Picture quality is a bit better during the day but probably not what you’re looking for if you’re searching for a camera to keep a close eye on a sleeping infant. I do love the range of motion on this camera though and the monitor lasts pretty long!

This in my opinion is the BEST baby monitor. No wifi needed, the picture is SO CLEAR and it picks up every sound. I tried a brand that had a bigger monitor screen but found the picture was far from clear and it really was inconvenient to carry around. I highly recommend this product

UPDATED REVIEW: customer service reached out to me and I was sent a new monitor that works great. It paired to my original camera just fine. It charges and stays charged a decent amount of time. I appreciated the quick and helpful reponse from customer service. They want their customers happy with their products. From my understanding they have updated the monitors and the imperfections have been fixed. Thanks! Worked great up until last weekend. The monitor wont turn on anymore. Ive had it on the charger for a full afternoon and it stayed on red when it should have been full battery by then. Sucks because I use it all the time. Ill have to find something else to use. I can no longer contact their support (or I just cant figure it out) due to past the 90 day policy

I purchased this monitor a few months ago and unfortunately the hand piece stopped charging. While it is not great for a product to break so quickly, I wanted to write this review because a) sometimes there are lemons and b) their customer service was incredible. I emailed them with my issue, they responded very quickly asking for a video of the issue I was having, and immediately came up with a solution to get a new device to me quickly. I already have a new monitor and this all took place in less than a week. They gave me excellent customer service!!

So far we are very happy with this monitor. The picture and night vision are very clear to me and show everything we need to see. We also love how much range the camera gives with being able to move 360 degrees around and moving up and down. That was important to me and has come in handy many times. The range is also good, I can have my baby asleep upstairs and can be in my garage with the monitor and it works perfectly. I’m also very impressed by the lifetime warranty of the monitor. I had a monitor that started acting up almost a year in and do not want to keep buying monitors. This is a great purchase, especially for the price!

The parent monitor stopped charging after a few months and I was thinking we were going to have to buy a new one, but I reached out to their customer service via email and they emailed me back within a few hours saying they were going to send me a new monitor free of charge and didn’t have to send in the old one. Super easy and simple! I received the new upgraded monitor a few days later and have had no problems since. I highly recommend this product because it works great and the customer service is very easy to work with and very fast!