Kidsneed Baby Monitor - 3.5 Screen Video Baby Monitor with Camera and Audio - Remote Pan-Tilt-Zoom, Night Vision, VOX Mode, Temperature Monitoring, Lullabies, 2-Way Talk, 960ft Range

Second update: the new replacement monitor has quit working too. Video is fine, but there’s no sound. I gave up on this and purchased a different brand. Update: the company reached out via email and quickly replaced the monitor free of charge. So far it seems to be working as it should. Periodically through the day and night it glitches and has trouble getting signal, even though the monitor and receiver remain stationary. It may be because of our tin roof? It’s never for more than a couple of minutes at a time so it’s not a huge deal to me. The customer service has been really good and they seem eager to fix the problem. I bought this in June of ‘22.. now in February of ‘23 the monitor doesn’t transmit sound. It just quit randomly one day. Supposedly it’s out of warranty. Disappointed.

Set up - easy, all you do is plug the camera in & it is already recording. It was a little hard to get full view of the crib at once, but it swivels up, down, side to side to move. Battery life - not the best, about 7-8 hours BUT it does still work exactly the same while charging. The camera itself has to stay plugged in, monitor can be wireless for the extent of the battery life. Picture quality isn’t the best, but for the price it is fine. Overall, totally worth it

I bought this camera I. June’22 and it stopped working in feb’23 which is a bummer because I loved this camera. The monitor itself just stopped charging and will now no longer turn on.

Update: Customer service was very helpful and made it right. Literally only have had the monitor one month and the battery goes dead within an hour and doesnt hold a charge anymore! Charge it all day and night and still only one bar. Super annoying that there is no way to contact the manufacturer!

Ordered this in December and not even 6 months and it won’t hold a charge or stay charged. Update: I reached out to the company annd told them about my problem and they were so helpful and are sending me a new monitor. Extremely great customer service.

UPDATE The customer service is superb. They replaced it and made sure I received it within day. So happy. April2023 I loved this thing and one day it just stopped working. I purchased warranty for it and there has not been any response from the seller or the warranty (Asurion). I am so disappointed.

Our goodbaby monitor stopped charging) the pin inside snapped, and was lost). I needed to get another monitor but didnt want to spend $100 on the whole set up again. Found this brand, and everything looked the same. Even the model numbers were similar so I took the chance. Sure enough it works like a charm. I paired my previous 2 cameras up to the kidsneed monitor, and now we have another camera at half the price of the goodbaby. Works great!

The parent monitor stopped charging after a few months and I was thinking we were going to have to buy a new one, but I reached out to their customer service via email and they emailed me back within a few hours saying they were going to send me a new monitor free of charge and didn’t have to send in the old one. Super easy and simple! I received the new upgraded monitor a few days later and have had no problems since. I highly recommend this product because it works great and the customer service is very easy to work with and very fast!

The first purchase, the speaker broke on the first day. Weird, maybe it was a fluke. What was interesting is my replacement came in an entirely different box. The first box, it came in a cardboard box with black and white lettering. The replacement came in a pretty, very shiny colored box. Even the chargers are different. The two units were sent only 2 days apart. Weird! Was the first unit refurbished? Maybe an older generation? I hope the new unit last because its everything I love in a baby monitor.

Likes: easy to use. Pairs quickly. Rotates remotely. Zoom and lullaby feature. Dislikes: automatic night vision (room isnt completely dark during the day but picture still black and white), camera has to be plugged in (only monitor has built in battery)