Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

This is my first Microsoft laptop so I took quite a bit of time living with and testing it before sitting down to write this review. My take is that this is a really good device. All brand new computers are snappy and perform at their peak potential straight out the box in my experience; this Microsoft Surface, however, does so much better than other out the box laptop. Its remarkably fast, smooth, and totally glitch free. Im working from home these days relying heavily on video conferencing. The internal mic and camera in this laptop is far better than I expected, providing clear audio and crisp video, making redundant the peripherals I had to use for this because of the poor sound and image provided by the built-ins in my other computers. I dont habitually use the touch-screen feature on this Microsoft S but I did make a point of testing it extensively for this review. This feature was responsive, accurate, and although I dont do any form of art-work on (or off) a screen, this touch-screen feature seems to my eyes quite good for drawing. Theres only two ports on this device, one USB A and one C for externals, too few for my needs, but I have both a hub and a card-reader that resolved this issue. My initial thoughts about this laptop that it was a bit pricey, but closer inspection and use of it demonstrated that this price is reasonable: its solid-state internal hard drive, the high-quality processor that provides the aforementioned speed, video and sound quality, the touch-screen feature (for those who will use it), et. al. and its overall performance makes this computer worth the retail priced asked for it.

Its a great item with a grate value for money

I went to Best Buy to buy this laptop because I didnt want to wait for delivery. Ive used this laptop basically all evening yesterday.

Loved the seller, they handled the laptop with care. There is no damage done to the laptop and everything works perfectly. The only problem is the fan on this laptop is sorta noisy, but its still a good laptop.

Loving this product

De forma personal

The battery on this laptop wont hold a charge, and the seller wouldnt help us at all. We tried to contact Microsoft, but found out that they dont let you contact them in any way. So now we have a brand new laptop that we need to charge constantly. We recommend buying at a physical location.

The only complaints I have so far are that the keyboard doesnt seem to have a backlight for making being in the dark with it easier, nor does the mouse/finger pad work like normal. I cannot for the life of me figure out if its a user problem or a computer problem. I have had to install a wireless mouse to use for when Im trying to select text to copy or drag and drop or whatever. I have to use the touchscreen if I want to move the windows around. All this because the parts of the finger pad that are supposed function as the right/left clicks do not appear to be working.

I had auto brightness issues with this item. Returned it.

I have seen and heard a lot of interesting things about the Surface line of laptops. I was curious about the experience that they would offer, and how it would be different from other small and ultralight laptops. When I got the chance to try the Surface Laptop Go, I decided to try it and I am glad that I did. It has quickly become a favorite among the computers that I own, coming in second to my gaming laptop.