Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

I had auto brightness issues with this item. Returned it.

Value for money

Very small and light, just like I wanted. Elegant design and fancy looking. Loving so far!

Had to return it, didnt work out of the box. Never got past setup. Made a pop noise and shut down, tried for an hour to get it to work. Still waiting for the refund so I can purchase a different product.

Piece of garbage. Flickering screen and charger that wont charge. Sent it back after hours on the phone with Microsoft customer service, only to receive a new device with the exact same issues. They also required a hold for the full amount of the device (about $700) while the new one was being mailed and the original one was being returned. Very frustrating and inconvenient experience.

not enough usb plugs works well but made a bad decision

Mu husband has a very nice laptop for travel, but the charger is a monster and weighs as much as the laptop. He did not like the weight added by the charger. I bought him this and he has been very happy with the performance and the weight. The charger is small and much lighter. I would recommend this product especially if you travel.

I am pleasantly surprised as I really like the surface laptop Go. I feel like Microsoft missed a home run here with the base model having 4 gb of ram and no fingerprint sensor and then having to go to the next trim at $699 to get the 8 gb ram and fingerprint sensor. Result: ground rule double.

My touch screen and face print did not work. My screen would periodically go black with lines. I called support and did as instructed and it still did not fix my issues. This is my first Microsoft laptop, I always go with Apple. I was let down.

Best laptop I could have ever have gotten myself!