Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

First off, realize that this is a premium device, even if its aims are to be the lower end of the line of Surfaces. Its maybe not as nice as the cheapest Macbook but its also cheaper than that, and its more useful than the tiny Surface Go. For most people, this is a good middle-of-the-road computer that still feels like a nice device and not at all cheap. Just keep in mind that this is a light-duty computer only - use it for email, writing papers, etc. Not coding, Photoshop, etc.

Would prefer a longer battery life. The keyboard is exceptionally good. I use it when I travel.

A bit small at first sight for a working man. Set was easy and my Husband was more than pleased with the keyboard. The processor is fast and saves him time and frustration. I may get one too.

This product is advertised as new but I was sent an open box item with no protective stickers, minor dings on the body, fingerprints all over the screen. Clearly a used item. It did not power on though I didnt bother to try and charge it just returned.

No backlight? What a con job.

For work

Product was defective. Did not power on at all. There was also no bubble wrap or anything to cushion the device in the box. Now I have to go to UPS to return it. Seller did recommend to contact Microsoft. Microsoft told me to go through the Amazon return process, so I will proceed with that and rather buy the device at bestbuy next time. Will give a better review after I get my money back.

I do not need a high-powered laptop, but Microsoft should have included the rear-facing camera option even at this price. Even basic smartphones have that option. Otherwise, though, I really like it for my needs. :)

Using it for work at home, email, and general internet surfing.

The laptop is supposed to be brand new, but it wasn’t even working......